Well this is our first time taking the trip from Detroit to Chicago and I am not sure it could be…read moreworse. The train had mechanical issues and stopped in Niles, Michigan. At first it was an hour and half for a part to show up, then it was texts sent we have alternate transportation (which showed up but was not for everyone). Then it was we need to disconnect the cars that need the part but will leave soon. Now we need a new crew. Been on the train for 12 hours now. Still not in Chicago. No idea if we will ever leave. Worst communication ever. No idea if anyone is telling the truth because everything we have been told has been wrong if they communicate which they mostly don't. I would suggest you do anything but use Amtrak.

This is quite an impressive train station. It is very nicely taken care of and you feel like in the…read more1920s. Restrooms are clean as well as the station. The waiting benches are also well preserved and add a nice nostalgia touch to it. They have free wifi just in case you need to stream your favorite shows while you wait. Overall really impressed!

Even though i missed my connection customer service was outstanding it is a very relaxing tripread more

Late cancellation of train home from Chicago caused so much stress to our trip. I love the Holland…read morestation but will never rebook due to Amtraks poor service and lack of service. Try the South Shore train system farther south.

Hey breakfast at the cafe was reasonably priced! I thought ill at least check it out and get a…read moresoda. I paid $13 for a breakfast sandwich, bagel cream cheese, soda, and $2 tip!

Amtrak is great, my review will focus only on this station. It's clean, well lit, but Spartan and…read morecloses while you might be waiting for your Uber or a bus. Short staffed, so they can get a little behind on clearing snow. This station is not well served by Uber, Lyft, or taxis, so have a plan. Grand Rapids public bus service isn't bad and Google Maps can help you use it, but there's limited service at night and the walking part can be problematic in winter or if you have a lot of luggage. Dress so you can handle a long wait outside, and there is only one small bench for that.

Good place to look at train beside traveling in it. You can walk right up to the platform. The…read morestation itself is nice too

ONE station that serves Amtrak, Indian Trails and Greyhound. Yay!…read more Modern practical architecture brings plenty of light into the building. 2 separate enclosed secure booths for Amtrak and Greyhound. CLEAR signage. 1-star less as Restroom Maintenance needs improvement, but definitely an improvement to Chicago and Detroit Bus Stations.

LOVE the Pere Marquette/Train 371 route from St Joe to Chicago. For a mere $21, you can enjoy a…read moresmooth, plush, and direct trip to Chicago. The trip takes just under two hours and departs each day from the station (next to Silver Beach Pizza) at 8:09am arriving around 9am CST (yes, don't forget about the time difference gaining an hour when coming from EST). Pro-tip: install the mobile app for a digital ticket and to keep up to date on whether your train has been delayed. It's mostly been on time for me and I don't mind delays since things happen + it's still way better than driving. However, if you have something important the next day or in the early morning, it might be better to come in the previous day or find a transportation alternative. The cabins are extremely comfortable. Sits are in pairs so you don't have to worry about middle seats. There's nearly 40" of legroom, leaving plenty of space, even for folks about 6' like myself. Huge shoutout to conductors Steve and Warren, as well as Jamie in the cafe cart. They've all been infinitely welcoming and professional. Enjoy and safe travels, everyone! All aboard!

I have used this train numerous times to get to chicago.  It is attached to Silver Beach Pizza and…read morehas indoor seating.  The train is comfortable for the distance.  I would recommend amtrak for Chicago goers though recommendation isn't really needed since it's the most common way to get to Chicago.  If you got time before your ride, I highly recommend getting a pizza.

Although taking the train from Toledo to Chicago isn't exactly what I would call an "adventure," it…read moreis one of those "Ya know? I don't think I've ever done that before" experiences...at least for me. So although I did say "Toledo," I actually caught the train in Bryan Oh. I figured my car was less likely to get messed with in the parking lot out in Bryan, (compared to what might happen in (almost) The Old South End of Toledo). LET ME TELL YA SOMETHIN'!! This has been a great experience! Super easy... 1. Drive to Bryan. It's an easy drive at 6am. Takes about an hour from Toledo. You can catch the train in Toledo if you hate driving and don't mind taking the chance of leaving your car unattended. 2. Park your car in the well lit, blacktopped parking lot. Plenty of spaces. 3. Wait for the train. Don't be late. Amtrak will text you if there is a delay. 4. Show your QR ticket code the conductor and board the train. 5. Enjoy letting someone else do the "driving." Sleep, read, look out the window, bullshit with the other passengers, write a Yelp review...whatever you'd do on a plane, you can do EASIER on the train. The Amtrak train itself? Very pleasent surprise. Even coach is way, WAY more comfortable than flying (except first class...$$$$). College kids and Amish make up a disproportionate amount of riders, at least on this route. Bathrooms are clean and much more spacious than those in an airplane. The station at Bryan is basically an enclosed bus stop, but without the junkies and the bag lady. But also, there is no bathroom, vending machine, ATM, etc. Would I do this again? Oh hell yeah. 5 stars!

What it lacks in amenities (uh, no restroom?!), the Bryan Amtrak station makes up in accessible…read morelocation. About 40 minutes from my parents' home in Fulton County, there is ample parking--albeit a tad bit rustic. My mom, niece and I took the train to Chicago for a day trip and we all loved being able to relax, sleep or read in the way there and back. While the return leg was delayed considerably, the comfortable accommodations made it enjoyable.

This was down the street from my hotel and I could hear so many trains going through the station so…read moreI stopped by for some train watching before I left for my next destination. WOW about 7 trains in 40 minutes went through the Amtrak station which is a great amount of trains in such a short time. This is a great spot for train watching.

The streets all around are under construction so check out the best way to get there! The station…read morewas not open when we left at 8:30 a.m. so a potty break was not available. There are a few parking spots on the far side. The near side had 2 entrances, neither were very car friendly.

2 stars, because we arrived...eventually. There is no comfort. The seats are hard and divoted from…read moreyears of bootys. There is no airflow, so your neighbors tuna sandwich is there for all of you to enjoy. If you're super lucky, you'll have the extra conductors sit right behind you with their walkie talkies on high chirping every 30 seconds. Then there's the endless delays; 45 minutes one way, an hour and 25 minutes on the way back. This is true budget travel, so do not go Amtrak if you value your time or your comfort.

Once upon a time I went from Lansing to Chicago train on time there and back tons of parking, clean…read morestation, I love Amtrak!

Amtrak services are spectacularly Great! The conductors the engineers, the staff on Amtrak 2. Even…read moreperson in the dining and cart does a fantastic job too. Great quality control. Great performance. I am 100% Amtrak customer and I enjoyed all your services. Thank you and God blessed

As other reviews indicate, the train from South Bend to Chicago was late for me too. This review…read morethough, is for the station, which is a bit lackluster. While functional, the station was nothing more than that. It was not clean. It was not comfortable. It was not convenient for groups. The staff was nowhere to be seen and came out only to change a printed card with the train's expected arrival at infrequent intervals. Is it an Amtrak station? Yes. Would I take the train again? Yes. Would I spend any more time than necessary at this station? No way.