What a difference a few months make. I went into this branch because the 800 number told me I had…read moreto because I got locked out of my account. A very nice fellow named Kelly helped me. He walked up to me and asked if I needed help and I said well yes I do and told him my problem. He quickly took care of my problem and helped me develop a new password and I left there a happy camper. So the next time you go to that bank, ask for Kelly.

This place is ridiculous. My brother and I were waiting for over an hour. All we had to do was add…read morea signer on a personal account. Theae guys kept us waitingand wasted our time. Meanwhile some old lady with purple hair monopolized the ONE available associate in the branch. THIS is why I bank at NFCU.

We've been customers at Bank of America for years and have visited numerous bank locations over…read morethat time to conduct business. NEVER have we had such EXCELLENT service as we received yesterday from Kayla Martine! We explained our situation. She readily understood and before we could blink she had the perfect resolution! We watched as her fingers were a flurry tapping away at her computer keyboard. In a matter of mere moments she looked at us, smiled and said "All done!". Not only that, but she realized that we were NOT taking advantage of a prefered banking plan/account which would actually better utilize our funds. Again, in a flash, she had that account changed over! The level and excellence of service that Kayla Martine provided certainly raised the bar to a grand new height! Kudos for a job VERY well done! Thank you!

With today's technology it's a sad day when a bank/credit union does not offer Zelle. They will be…read morelosing my business plus many more this is a horrible business practice

Diane at the Branch was very patient with me and took the time to explain how to put a password…read moreprotection on my account. Thanks again!

Today ... I called Wells Fargo bank, I spoke with Alexandria; to let her know, I had a small…read morecharge from São Paulo Brazil. Even though this was a small Charge, I was not going to take a chance on my small charge turning into a large charge. Wells Fargo has been great. I order from EBay and Amazon. Several years ago I had a charge on my card they found. I checked the website... one of the guys that delivered pizza decided to pay $30 per month for unlimited porn for that month. They caught him. Another time I ordered magazines from a school, I paid to subscribe another year. They kept charging me automatically from my account. Wells Fargo was shown every number I called, everyone I spoke with. They took care of this one also. They never charged me for any of these problems. They may not be perfect , I have gotten brochures from other banks and I cannot find one bank that provides to my liking. the service that Wells Fargo provides

I am reviewing my experience with Wells Fargo after 6 years of banking and now I have had enough…read more I have 2 checking accounts, 2 savings accounts, 2 mortgages, and 2 credit card accounts. First, the positive and only positive: Their onsite banking is the 2nd best I have ever used. #1 was ING. Now the bad: Fees, they are confusing and inconsistent. 1 checking account required $1000 direct deposits and the other is $500 per month to avoid a $5 fee or $15 fee. Credit card issues, it took them 6 months to resolve a fraud charge and only after I hounded them every month. Mortgage, 1 of the 2 had COVID-19 assistance put on it when I never asked for it, then it took months to get it corrected. Cust service, If you need to call, good luck, minimum 30 minute wait sometimes even disconnects. Money transfers: strict Limits and restrictions, and paying bills from another account is limited. If you use more than 1 bank such as me, don't have Wells Fargo as one of them. Their rates are the worst and they make it very difficult to move money out of their bank. They charge fees for savings accounts, if you don't meet their requirements. Who does that today unless you have a zero balance? Today I got rid of my last of my WF Mortgages, next is savings and checking, and finally the credit cards. They have cash back on the Visa card but probably one of the lowest cashback rates around, shop around and you can do much better.

I had a lot of questions about my taxes, and Dan really took the time to walk me through everything…read moreand help me understand it better. He didn't just file my taxes--he also gave me some helpful advice so I can be in a better financial position moving forward. I was honestly expecting to pay more, but it ended up being less than I thought. Overall, a really great experience. I'll definitely be going back to 1040 Complete Tax Services next year.

I have had a savings account with this business for over 25 years. The staff is always friendly…read moreand helpful.

I had experience where my car was at the mechanic shop and I tried to purchase the part at…read moreO'Reilly's Auto parts shop my card was declined twice me not knowing why was wondering went to a ATM tried to withdraw the purchase of Mount of the auto park that was declined said transaction cannot be complete I called San Antonio customer service credit union line and I was help I forgot the young lady's name but she was very helpful to Miss Bailey member number 566 just wanted to say thank you very much and I'm glad to be a member my problem was solved

I'm so happy with Prime taxes. She made it so stress free. I'll definitely be going back.read more

Beverly is an amazing tax agent I've had her for 5 years now and every year I've gotten more back…read morethan I have from H&R Block or even TurboTax she is a very pleasant and a sweet lady and she doesn't charge a lot as like H&R Block does

Fast, friendly service. Thank you Robyn!read more