I will tell you who I will NEVER use for interior or exterior painting and it is WOW one day…read morepainting of Fredericksburg, Va, owner Tim Milner.
Today, I had Accounting pull all the records/paid receipts and we have paid Tim Milner over $25,413 in painting fees on multiple/different projects for part of 2024 and 2025. The painting itself was passable/mediocre at best and at worst it was careless and sloppy, but the price was fair. I guess you get what you pay for. I am attaching a photo here of his recent "work". I frequently found myself asking him, who is monitoring your employees? Is there any quality control here? I frequently had other painters go back behind Wow to correct their errors. Sometimes the painting would be decent.. other times, not so much...But continued to give him the benefit of the doubt.
On May 18, 2025 by text message Tim said he would provide a painting quote for a residential property in Fredericksburg, Va, and then we hear silence. 9 days worth of silence. No word from him until May 27.
On May 27, Wow unilaterally just shows up (completely unannounced) to provide a quote (again, nine days later).. At this point, I've already hired someone else because I didn't hear back from Wow. Wow employee then proceeds to speak to all the contractors on site (interrupting their work) that I hired and calls another one of my contractors on another one of my job sites. I find out later Wow employee was asking him for side work. This had the potential to create a lot of drama but Tim didn't care.
I told Wow this information about the phone call as I thought it appropriate to let Wow know that his employee is obtaining work from and has the personal cell number for another painter/contractor/his competitor. As a business owner myself, I would want to know if my employee was also working for someone else doing the same scope of work. Also as a business owner, I would not want to create drama or conflict for a customer that I have.
Again, Tim didn't care and called my concerns "distasteful". I actually don't think he could care any less. Not only was I met with a snarky response, but then he cherry picked an additional response only addressing his employees behavior and made no mention about his 9 day tardiness.
Wow employees are certainly welcome to communicate with whomever they want, wherever they want.. Tim is twisting my words indicating I am trying to trifle someone's free speech. And that is not the case at all. Rather, Wow says that my concerns are distasteful. No sir. Your response was unprofessional. As a business owner myself, I would never tell a customer that their concerns were "distasteful".
Additionally Tim will say his company doesn't do drywall repair.. and then in another text message, he will ask me if I want drywall repair.
"we do painting not drywall"- May 6, 2025
later states, "once the drywall is finished or we can finish it but it would be additional"
So which one is it, sir?? do you do drywall repairs or not? Are you a painting company that does not do drywall?
I have worked with Tim long enough to know the way he operates this company... With Tim, you will be met with his flippant attitude or complete silence, not taking ownership of his mistakes, providing quotes more than week(s) later than he said that he would, not keeping his word, long stretches of absence/silences.. ... this is just entirely bad business all the way around. If you express a concern, he will call you distasteful....
Some could argue, all of this is irrelevant.. the only real thing that matters is the quality of the work. And at the end of the day, the painting was mediocre/sub par (as aforementioned) in my opinion. Lots of mistakes, not properly prepping, simply not caring about the quality or workmanship.
Consider this; my company has paid him $25,000+ in total.. and Tim responds to my concerns in a flippant and snarky way...
Imagine what unprofessional and snarky comments and how blown off YOU will be if all you are doing is painting your singular primary residence.
I have all of the screenshots, accounting, data, and photos of the work to substantiate and back 100% of everything that I am saying. My personal cell is 540-845-7247 and I am more than happy to share with anyone asking.
At all points relative, at all times and in all places, I would not recommend wow one day painting. I am absolutely stating that my values and expectations do NOT fit or align with anything WOW has to offer.
I see that Tim has responded.. and my response to that is he is incredibly disrespectful to CUSTOMERS... He is definitely projecting here stating that my job site is unorganized and that I am hard to reach.. when he is the one who is unorganized and hard to reach.
I guess if you want a lot of conflict and bad painting.. use WOW!
