This was an A+ experience. Derek was a great communicator resulting in a very timely and…read morecoordinated service. All service was provided per our particular contract. Absolutely no complaint.

They did everything as explained. Great crew ! The crew cleaned up the area with great performances…read moreand they smiled the whole time . The crew was very professional, stayed on task . A great company to do business in the future.

We had a tree in our backyard that started to crack. My husband used Angie's List and Arbor Way won…read morehis choice. Ended up having to get the tree removed due to the emerald ash borer. They were able to get us in quickly. The workers got to work right away and we never had to contact them... Not sure if that's typical or part of today's "new normal." Either way, they cleaned up well and even cleaned up our neighbor's yard when they got debris in their front yard from the mulcher. Bill arrived in the mail about a week later. The best part? A few days later, the same crew was back again a few houses down. Clearly the right choice.

I will never use a company that hires jackasses that have total disregard for human life and don't…read moreknow how to drive. You don't cut someone off who is doing 55 while you are pulling a trailer. You may have a great service, but you are a representative of that company while driving for them and seeing how your employee drove, you will never get my business.

I am very pleased with the service they provided me. They trimmed our front tree of all the dead…read morebranches and even did some extra work we asked them to do on the spot. The crew cleaned up the yard after the trimming leaving no limbs or twigs around. I would not hesitate to use them again for any tree trimming If you are looking for a reliable tree service this is a company you should look into

Would have left 0 stars if possible. This company may present itself as a relatively large…read moreoperation with the ability to juggle multiple jobs simultaneously. This certainly isn't the case. Had my appointment last week rescheduled due to the storm that came through. Totally get it, they can charge those people alot more than me because of the emergency situation. I said fine, reschedule me for next week. They confirmed 5/30/24 was my appt date. About 10am on 5/30/24 I still hadn't heard from anyone with Tree Hugger regarding the window of time they would be arriving. I had to text them to ask. Original time window from the original appt was 11am-2pm. So without being told different, thats what I assumed for the rescheduled appointment. Stupid me I guess, they said it would be between 1pm and 2 pm on 5/30/24. It gets past 2 pm and they call to say that they are going to now arrive at 3 pm. 3 Pm rolls on by and I get another call about how they aren't going to be able to make it to do the job I contracted them for and I need to reschedule again. Needless to say I cancelled as fast as possible. Additionally the woman that runs their so-called "Customer Service" shouldn't even be on the phone in my opinion. Was extremely rude and threatening to not send the guys out. Word of advice - stay as far away from Tree Hugger as you can and go with a company that stands by their word and has more than 2 employees from the sound of it.

Had a dying tree in my yard. It was in an awkward location in the yard and about 50' tall. The team…read morecame in and made quick work of the removal. They cleaned up--neat as a pin! They also stumped the tree and cleaned up all that mess. They did a few other tasks that were unexpected and a kind gesture.

Shawn and team were fabulous in assisting us with a number of damage items related to our roof…read more Shawn was so helpful and responsive in SO many pieces to clarify with our adjuster and insurance company. And the work completed was professional and meticulous. Absolutely recommend!

These guys put a new roof on my house and gutters. I wish they would have never touched my gutters,…read moreall the water runs over the edge of gutter. I emailed them and they never responded. I have to pay and fix myself. Use someone else.

D&J bid for removal of two large dead ash trees on my residential property in Boone, IA and…read morepre-approved payment by credit card with the office. Cutting crew took down the easier tree out front and then left when they realized payment wasn't in cash, making excuses that the ground was too soft to drive the truck back to take the second tree that day. I paid 1/2 of the bid by credit that day and followed up for months with calls to arrange a time to remove the final tree. D&J made constant excuses about soft ground, then snow, and stalled for months, never coming to take second tree and honor the bid. Ultimately I went with a competitor (Pitts) from Ames in June of 2020 (Initially contacted D&J September 2019!). Communication between Owners, office staff (nice lady named 'Red'), and cutting crew was a mess. They did not have their act together at all. D&J bid $3,000 for the two trees together. One was easier and in front of house. The other was in back on property line, trunk within 15' of 2 garages and houses with large limbs spanning over all the buildings. Both trees were 30-40 foot Green Ashes about 50-55 years old, dying from Ash borer. In retrospect I should not have paid D&J half that day for taking down the easy tree. After multiple bids for the remaining, more difficult, tree it was objectively a $2,000 job. This means that D&J functionally duped me out of $500 by taking the easy tree and running, never to return. I consider that as good as theft, but likely have little legal recourse. To be fair the tree they did take down was done smoothly and cleanup was adequate. It is the lying, delays, and dishonesty of the interaction overall that leads me to warn other potential customers with this review. If you watch them like a hawk and document everything, never paying a cent until the job is complete I suppose they are minimally adequate as a tree service. This is why I gave 2 stars out of 5.

I had D&Js out to my home and they did an amazing job. Not only were they gast and efficient, they…read morewere friendly and it just wasn't when the boss was around, it was the entire time. When they finished the job they cleaned everything up nicely, even some of my leaves! If you need tree work done give D&Js a call. They went above and beyond.

I highly recommend based on the outstanding work they did for us. We had two very large ash trees…read morethat had to be removed. We were fortunate to get a quote a day after my request, and it was very reasonable. They took great safety precautions, took care not to damage any other property, including my neighbors, and left the yard spotless from debris. They returned a few days later to grind the stumps and reseed. Very professional, timely, and communicative. I look forward to working with them to replant trees in the Fall.

he never send me a quote, also there was another one that contacted…read more me, he also did not send me any quote. why do you guys recommend these businesses, they are waist of my time .

Doug and D & E have been providing our Association with snow blowing and snow plow services for 4…read moreor 5 years now. If I find I have a special need, or on a rare occasion when I have had a concern, Doug returns my calls promptly and quickly accommodates my request/concern.

The D & E team is reliable and dependable. I have them working on 2 properties every week. I…read morerecommend this service.