Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.

Why do I love this place? First of all is the location, it is nestled on a small island which…read moremakes it feel like a vacation retreat. I have been here many times to use the baths and have a relaxing massage, both in the summer and winter. All my visits were 5-star, now you may find a spa with newer tubs, larger saunas, fancy entrances but this place has charm and to me charm, cleanliness, attentive staff is what it is all about. Take a book and relax in one of the quiet areas, of course after you've been in the hottubs, steam room, and sauna. Even take a nap on a hammock, in season of course. They also offer overnight stays which I would consider, but I'm so close it seems a bit much.

This review is for my stay on August 12 2017. A great spa resort to stay at if you want to just…read morerelax. The facility is very clean and welcoming, while the back area - with the 3 hot tubs, pool and saunas - has a quiet noise level all the time to ensure everyone can just relax. I would definitely come back. Pros - Very relaxing and an array of things to do (saunas, restaurant, pool, hot tubs). - Price of the hotel stay was inexpensive, especially since it was the weekend of the Roger's Cup finals - 30 minute drive to Montreal - Surrounding city is beautiful - Continental breakfast was good - Service is very friendly and willing to help out in any way they can Cons - Hotel room door was broken and we had issues everytime we locked it - The bridge to get to the hotel is very narrow and may be difficult for larger cars to get through

From the owner: -Suedois détente -Suedois spécifique…read more -Reiki et thérapie sonore -Ventouses thérapeutiques -Thérapie crânienne -Mobilisations passives -Kundalini Yoga Pensez à vous, venez élever votre énergie avec nous ou offrez-vous un massage en cadeau !

Want to get a massage/therapy by incredibly professional people who CARE and provides you the best…read moreservice taking care of you? This is the place to go. It's a small clinic, based in the basement of the owner's home after they moved away from a business office in Chomedy. The place is quiet, intimate and comfortable. Parking is easy to obtain on Marc-Aurele Fortin, the entrance in situated on the side of the house on Marc-Aurele Fortin. The price are very reasonable and the staff very accommodating. I strongly recommend this place for all you massage / therapy needs.

From the owner: Enjoy a unique experience with Clinique À Massanté. Based in Laval since 2003, our team specializes…read morein therapeutic massage therapy. Our priority is to cater to your specific needs through high-quality and personalized care: kinesitherapy, orthotherapy, osteopathy and over ten massage therapy techniques.

Very unprofessional place! If you are going to get a bikini wax, don't! Especially not at the Laval…read morelocation. I went there about 6 times to get a bikini wax, and I would say that, 2 out of the 6 women that waxed me, knew what they were doing. Recently I went, and the young girl had no idea what she was doing, she kept waxing the same area multiple times, which resulted in severe bruising around my bikini area. When I went to speak to the manager, the manager said it was my skin's fault, she did not even care. Horrible customer service, I also came to find out they use the same wax on all their clients which can result in serious infections. Do not go there for waxing.