Ever since they closed the Plattsburgh office and centralized billing & customer service, dealing with AmeriGas has been a pure $hit show. Invoices for deliveries were billed at a rate higher than we contracted, repeated calls to get each invoice fixed, and now this month they sent a post card stating that we can lock in the same rate as last year but when I call the number on the card they say they can't override and put in the lower price from last year. Multiple promises to have their "Central Pricing Office" correct this and call me back so that I can pre-buy for this year. Never happens. small wonder this place has an "F" rating from the Better Business Bureau ... DO NOT use these people at all. read more