its been a few months but my husband and I pulled in just after they had closed but one of the…read moreowners was outside doing something and I asked if he was closed. I knew exactly what I needed, he opened back up and got me what I needed! such a great guy! they are always very friendly and helpfu! ten star review!

Delivery service has always been awful to my weekend residence. Once again my tank emptied and the…read morewater system froze and failed. Another costly repair because of delivery failure. They deliver "when they got around to it". I understand delivery can be difficult following a snow storm, but I plowed, improved and widened my driveway to make delivery easier, and they installed a remote meter so they would know when the tank fell below 30 percent. Nevertheless, the tank emptied and we have the unpleasant consequences. Unreliable.

Service is terrible. My mom called because she has a leak (this was over the phone they assumed,…read moreand there was no leak) and she was told it was her problem as it was frozen and not allowing the gas to flow through the lines. They cannot explain how a liquid gas freezes, but common sense would tell you moisture in their 30yr old tank that is rusting and has had multiple service calls on it during non-use months and lucky to see them at all. especially when the regulator vent was frozen, (which is their equipment) and the tech tried to hide it thinking she would not notice what he was hiding. The tech was rude the girl on the phone was rude. All you get are promises promises promises but no action! And this is how you treat an elderly woman running a non-profit organization for the local community. And yes, this was at the place of business, as we had their equipment pulled last year for the same reasons at her residence. Called Amerigas, and Halls, can't wait till this tank is empty, would not recommend just think if this was your 85-yr old mother and they won't call you or her back. Anyways 2 weeks after the initial call they showed up and did nothing. So, the community organization that was 10 mins away from their shop was closed for 2 weeks due to no heat. Think Twice before signing a contract with them

this location has propane!!! convently located and super helpful easy To find and great service !!!…read morewell worth the trip over there

From the owner: Retail store offering Propane delivery for home and commercial use, Pet Supplies, Feed, Seed, and…read moreHardware.

Change policy without notification. As s disabled 70 year…read moreold man with a 68 disabled wife they did not notify us that they changed their payment policy. We have been approved for the Heap program for the last 3 years and the 1st two years waited for the Heap payment in March for their money. This year with no prior notification they change the rule and took us off of delivery. Again, two disabled seniors to find out on our own that they would not be out to refill our tank in the middle of winter. I will make a complaint to the Ohio Heap Program and show that this is a true statement. Check BBB reviews and you will see how Anderson's changes policy without notification to customers.

Excellent response time, professional and polite personnel, prompt delivery, competitive rates, and…read morea nice tank! Can't get any better than that!

If I could give a zero review I would. If my review can make just one person avoid this horrible…read morecompany, then I have done something positive. Really bad customer service. They will let you run out of propane in the winter, and they won't even talk about refunding the amount you have already paid. Now fourteen days since I paid more than $1,000 for propane. No delivery, no reasonable response from those rude women who take the phone calls, no possible way to talk to anyone in charge or with a sense of responsibility. Just wait until the bad weather is done and you no longer need your propane, then we'll deliver. There is no way to complain in any effective way except through independent reviews like this one. Please, please avoid this company. You are in for nothing but lies, rudeness, incompetence and laziness.

If you can avoid ever doing business with this company, do literally anything else! Every single…read moretime I've ever ordered propane, they always put it in the wrong tank. They haven't even gotten right once by accident. By far the worst service ever. Doing anything with this company is one of the deepest regrets of my life. Save yourself from endless headaches and go anywhere else or switch to electric. Their incompetence knows no bounds.

If I could give negative stars, I surely would. My family has had their services for almost 40…read moreyears. There was a death in the family and being in the middle of winter, gas was the medium for heat and cooking. The gas was ordered January 24, and it has not been delivered to this day! (February 12) On line, they have reported a couple days to expect it and the last entry was the date and time it was to be here. That was 3 days ago!! We are going to be changing companies asap!

We were promised our propane delivery no later than March 5th (15 days after ordering). on March…read more6th, still no delivery and tomorrow is Sunday and will not deliver. We haven't had heat for days and we can't cook. Ferrell Gas doesn't care and we're sick of their lies. Do not....,repeat do not....use Ferrell gas!!!!!

Really great for 50 years. New office hire could use customer service training, big time!read more

Great place to get propane and propane accessories! They have propane and propane accessories, what…read moreelse do you need in this crazy world?