Our family cannot thank Buena Vista Hospice enough for the exceptional care and compassion they…read morecontinue to show my sister, who has Stage 7 Alzheimer's disease and is now bedridden. Her son and I cared for her at home for many years before moving her into an assisted living facility in June 2025. We were referred to Buena Vista Hospice and from our first conversations with Jennifer and Anne who are in-take personnel, we felt heard and supported. They were kind, understanding, and incredibly helpful in guiding us through the hospice process. On February 16, 2026, we met with Diane, the RN, and Roland, the spiritual advisor, to complete her enrollment. They patiently answered our questions, explained Buena Vista's services, and treated our feelings with great consideration. My nephew and I left feeling confident that his mother, my sister, would receive the care she needed. The nursing team has made an enormous difference. Laura, the RN and nurse care manager, stays on top of Her's needs and coordinates her care. Tina, the LVN who visits twice a week, with Deneisha, RN, provides attentive, compassionate nursing support. They monitor her condition, communicate with the assisted living caregivers, and keep us informed through phone text messages whenever it is necessary. Knowing that is my sister is regularly seen, paid attention to, and treated with dignity brings us tremendous peace of mind. Jodi, the CNA who visits twice a week to help with bathing and personal care, is a true godsend. We deeply appreciate the kindness and attention she gives to her. Especially now that my sister is bedridden, this personal care means so much. Jodi's help reassures us that her comfort, cleanliness, and dignity remain a priority. The support extends beyond nursing and personal care. Social workers Danielle and later Hillary have been helpful, and Mark's extensive knowledge of Alzheimer's disease and dementia has been invaluable. We appreciate his willingness to educate families and share his understanding with the staff. Rabbi Lisa also visited my sister, listened to our concerns, and offered spiritual comfort during this difficult journey. Buena Vista arranged a hospice bed and wheelchair through Palmedeq, whose team communicated with me whenever equipment needed to be delivered to the facility. A special thank-you to Adafo, Alan, and Tom, and to Hector, who handles deliveries. We also want to recognize the wonderful office and support staff, including Jennifer, Anne, Arlene, Kaelyn, Noemi, Cynthia, Leslie, Diane, Kim, Katie, and Kate. They are responsive and helpful whenever we need assistance. For my sister's birthday in August, the staff signed a card and gave her a lovely blanket. We were deeply touched. That thoughtful gesture showed us that they see her as a person deserving of warmth, kindness, and celebration. After significant challenges with Kaiser Permanente Home Health before hospice, Buena Vista's understanding of Alzheimer's disease, communication, and attentive care have been especially meaningful to our family. Their knowledge of Alzheimer's disease and dementia helps us feel confident that they understand my sister's needs. My nephew and I are her only immediate family, and their support has helped us feel less alone. They care for my sister while also supporting us through one of the most difficult experiences of our lives. Thank you to everyone at Buena Vista Hospice, especially Laura, Tina, Deneisha, and Jodi, for your continued care and compassion. Having people, we can trust and rely on has made this journey easier. Based on our experience, we wholeheartedly recommend Buena Vista Hospice to families seeking compassionate, dependable care for a loved one.

I'm so sorry to leave a bad review but I'm not going to post names but I have been treated very…read morepoorly when I have done nothing wrong. Please to all do not choose this place when your loved one is dying. It's hard enough to endure that as my family feels the pain and suffering as I do thinking I was doing the right thing boy I was so wrong. But what do I know this is my first ever experience

If I could give this organization a 10 I would…read more Placing a loved one in hospice is so difficult. You question whether you are doing the right thing. These hospice nurses however, are the kindest, most gentle, and loving people I have ever met. Mark, Jhewel, and Carmelita were ALWAYS there when I needed them. Whenever I called, a real person ALWAYS answered-even on the weekends, after hours, whenever! Honestly, hand to heart, these people are angels on earth and I feel incredibly blessed that my mom and I were able to experience such love and kindness during her last days. She passed less than a week ago but I think because of their work I can bear the loss much better.

I wish I could find the perfect way to thank the Hospice Care of the Valley and the whole TEAM…read more Michelle- thank you for making everything so fast and smooth- arranging the transition of my uncle from hospital to hospice care. Jhewel- you are a real GEM! Thank you for being supportive, caring and extending your hand and heart to my uncle and the whole family. Thank you for answering my phone calls especially during the most difficult times and for reassuring me. And lastly, thank you for making my uncle very comfortable during his last hour of his life. I will always be grateful to your kindness and big heart. Mark- thank you so much! You were very supportive to my aunt and she really appreciates your kindness! Nelson- thank you for being there during the final hours of my uncle. My family appreciates your great service, kindness and great knowledge. Sylvia- thank you for all your help and support! I highly recommend Hospice Care of the Valley.

The house manager, Rhandy, took care of my FIL. The stars go down, because the owner, Cherisse,…read morelied about owing a refund, and has not paid what the licensing board determined she owed. When a person has passed, the board and care must give a prorated refund to the family. Legal actions are being sought.

Bradley house staff did a great job as caregivers for my mom. They provided a nice atmosphere and…read morewanted my mom to live a long life. They helped make her qualify of life better until her final days. I appreciate their professional and caring way. I highly recommend this CareHome to others.

Every minute we needed assistance, this hospice provided it- from the nurses to the equipment to…read morethe prescription drugs. They remained there right up until the very end and even after my loved ones passed away. Through an extremely trying moment, their personnel continued to exhibit the most compassion and delicacy around a very difficult time. My family and I are extremely grateful with their team of doctors and nurses for the kind, loving and caring treatment. Because of all the dignity retained in the final stages of my father's life, I can confidently state that my dad can rest in peace in paradise. While not everyone would find this ideal, given that this is a part of life, I highly recommend this hospice for your families needs.

From the owner: Ohana in Hawaii means family, and family means no one should be forgotten or left…read morebehind. That is why, with Ohana Hospice we strive to become a family that cares. Our mission is to provide safe and effective care to our patients in response to their terminal illness, focused on comfort measures and symptoms management to promote comfort, pain free and dignity that they truly deserve and to support and help the members of the family as an advocate. We fulfill our duties and obligations as a core group to promote and to provide the best care as possible. We take in consideration the decisions and wishes of our patients and their families for a complete satisfaction.

This is the best medical care I have ever received or the care of others in my family. Coming onto…read morehospice scare was frightnening. Rebecca has been, more than kind, she is knowledgable but not arrogant.She is always letting me know the job to make my life easier. I feel so much more relaxed . I'd like the whole staff in the office recognized for their sinciere kindness and professionalism. Kind Regards, Theresa Delaney.

Physical Therapy arrangements were a nightmare getting a therapist!…read moreFinally got a therapist who had many conflicts in scheduling! Finally made appointments he has helpful and informed! Then advised by office on day of appointment that he was on a 3 month leave of absence? Told office to have a new therapist call me! My time in also valuable and have multiple health issues and doctors appointments Still waiting for a call from new therapist' Not encouraged by administration handling of this situation!

My mother-in-law was cared for by Blue Butterfly for almost a year while living in a nursing home…read more I fully admit I was not an easy customer. I had many questions and often called several times a week or even a day. The staff was always completely helpful and courteous, never making me feel like I was being a pain and always getting me answers right away. They were always on top of my mother in law's needs and increased visits any time something was a concern. Beyond that, when I had concerns about her health they would send out a nurse, often within the hour, to check on her and report back to me. Nino was incredible helpful and would get back to me immediately every time I called. It was such a reassurance during a very difficult time. Jason was the nurse who would visit, often three times a week. Knowing I wanted more detailed information than most people, he would send me pictures of his reports, text me every time he visited, call when things were more complicated, and always stoped to talk when he saw me visiting, even if it wasn't his day to see her. He became a confidant and someone I felt truly comfortable asking the hard questions. He really treated my mother in law like family and always showed her respect, even when he came the day she passed to declare time of death. Without any hesitation, I would recommend Blue Butterfly to a friend. They are professional, caring, and reliable. They saved us thousands of dollars and so much stress.

The Hospice Nurses, Special (awesome name) and Brenda were wonderful. They took great care of our…read moreMom to keep her comfortable and out of pain until her Passing. They also kept in constant contact with us as well. Management made sure we had everything we needed. Thank you for everything!

When the difficult times comes, you want to give a best comfort and care to your loved ones. And in…read morethis time is very hard to make a choice who to go with and have a peace of mind that your loved ones are in a good hands. I've made a huge mistake, chose and agency that owned by a friend of a friend who I know, and had a nightmare for 5 full days ( the only easy part was a sign up), other than that, I felt that for them my Mom is a "piece" to make money with. Thankfully, I've been referred to Alexandra ( at that time I didn't even knew the name of the agency). From the first conversation with her that took an hour and she wanted to know everything about my mom, her situation and about our family, I felt very comfortable, I felt that she cares about people who gets under her care. I've decided to make a transfer from the "nightmare agency " to her. And it's been the best decision I've made. Transfer was very smooth and easy , she answered every phone call and text, was concerned about every single detail. When the transfer was completed, I had nurse coming to the house within an hour. He spent a good 40 min with me and mom, making sure he didn't miss anything about her health and condition. Next day, I had everyone on my mom team calling me, and with every single person I came in contact with, it was very easy to communicate, I felt warmth and compassion. Every question and concern I had was addressed. I called Alexandra and told her that, and thank her for having such an incredible team. And I came into a peace myself, feeling that I don't have to frustrated anymore with getting help, and can concentrate on spending my time with mom. I'm a business owner my self working directly with clients, and always believing that yes we are in business to make a living, but your client or patient come first. And that is what I'm experiencing so far with Alexandra and her team.

As a Gerontologist, serving the aging community for the past 17 years, I have the privilege to help…read morepeople with altering diagnoses that transcend into palliative and hospice. Aleksandra Dubina has surpassed the Gold standard of hospice care with the highest level of service for end of life. Compassionate caring staff are selected with grace and gratitude for the best possible care. Highly recommend. 10/10

We placed a family member with Alzheimer's at Angels II after being assured that the home could…read moreappropriately care for her. Unfortunately, the placement lasted only two days, and we determined that the home could not safely meet her needs. We paid a total of $6,834: $334 for the two days of care, $5,000 for the upcoming month of care and a $1,500 nonrefundable community fee. Although our family member never returned after those two days and therefore received none of the care covered by the $5,000 monthly payment, Angels II retained the entire amount. We understood that the contract contained a 30-day notice provision, so rather than demand a full refund, we later wrote to the owner and asked her to consider refunding $2,500--half of the monthly payment--as a reasonable compromise. Her response was to send us a letter by UPS along with a check for 67 cents. The letter also stated that Angels II had previously issued us a $3,500 refund of the community fee. That is not what occurred. The contract listed a $5,000 community fee, but the owner told us that she charged $1,500, which is exactly what we paid. We never paid the additional $3,500 and never received a $3,500 refund. The owner believes she is contractually entitled to retain the entire monthly payment. We understand what the contract says. However, besides feeling that we were taken advantage of by paying more than $6,800 for a stay that lasted only one night, we were also concerned about our family member's safety. She was able to leave the home unsupervised and make her way to a next-door neighbor's house. For a family entrusting the care of a vulnerable person with Alzheimer's to a residential care home, this was extremely concerning. Based on our experience, we cannot recommend Angels II and would strongly advise families considering this home to look elsewhere.

They take advantage of people financially and residents with dementia are able to escape so easily!…read moreDon't let your loved ones stay there!

Compassionate team from nurses, md, sw, sc, and chha. Patient is always prioritized and cared for…read more Thank you Good Heart hospice team.

From the owner: Hospice Care at No Cost to You! Free Consultation - Call (805) 422-3009…read more Our hospice care is dedicated to providing you with dignified care that promotes quality of life, comfort and convenience. We respect your personal healthcare and treatment decisions and strive to support you and your family. Good Heart Hospice & Palliative Care focuses on maximizing comfort, reducing suffering and allow individuals to maintain their dignity. Nursing consultation, coordination & symptom management. Relief for family members. In-home, around the clock hospice service. All insurance types accepted.

My grandmother was admitted into Serenity Hospice Care (operating under Good Heart Hospice) and we…read morecould not have been more pleased with the staff (Kimberly, Rachelle, and Alex are amazing). They were so gentle and caring with my grandmother. They were also informative with us (the entire family) as to what was going on and what the next steps would be. I would highly recommend Harbor Hospice should you need to admit a family member in their facilities. The care to my grandmother and to us was more than what I expected.

Thanks to Serenity Hospice Care Provider, for caring for my Grandma. We were amazed how comfortable…read moreyou made her last few days. Our family will always be grateful for Serenity Hospice Care Provider. Please accept our gratitude.