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    Americas Best Value Inn

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    Hampton Inn Birmingham/Leeds, AL - Meeting Room

    Hampton Inn Birmingham/Leeds, AL

    (33 reviews)

    $$

    This is a simple, clean, yet really nice place. I loved that right when you enter there is a bike…read morethat is on display from Barber Motorsports Park. Upon arriving, the lady saw me, but you could tell she was trying to avoid me. It wasn't until a line started forming that she helped me. She wasn't really nice and was doing the bare minimum. Wasn't trying to conversate or nothing. Got to the room, and it was nice and spacious. Didn't take any photos because we literally put our stuff down and went to Buc-ee's. Every time we passed through the front desk, no one said a thing or greeted us. There was only one guy I saw during our stay that smiled at us and told us to have a nice day!. That greeting alone makes a difference, you know? We stayed here for the BarberSmallBore event that was just down the street. Overall, the place is nice. There is plenty of parking and really nice comfortable rooms. I definitely got a good night sleep while I was here. The rooms were clean, no major wear and tear issues, or anything else. I'm sure we'll be back next year. I think the front desk needs to work on their attitude, especially when it was a packed weekend.

    Really nice, very clean, quite comfortable inn, albeit a bit farther off I-65 than we would like…read more (Took us about 18 miles each way off our itinerary.) But the overall quality outshined the inconvenience. Ample parking. Great electronic key via iPhone App - worked flawlessly, both to enter building and our room. Courteous staff (although we had very little interaction. Nonetheless, when we did they were polite, respectful, and helpful. Room was more spacious than we anticipated, heat/ac controls were easy to adjust. (Will be nice when that is upgraded to the App as well.) TV controls worked from the App...another nice feature. Only drawback for us was the very, very soft mattress and extra-soft pillows. Some people might prefer those, but health conditions made this part of our stay one star less than perfect. Shower and bath, towels and linens were top-rate. Breakfast was much better than most hotel buffet offerings with nicely cooked eggs, savory sausage, home fries with peppers (delish), and several cold cereals and more. Coffee was very good.

    Comfort Inn & Suites Leeds I-20 - Entrance

    Comfort Inn & Suites Leeds I-20

    (8 reviews)

    $$

    I attempted to check in at the front desk and had my (vested) service dog with me. The clerk asked…read moreif the dog was a service dog, and I said yes. She then asked if the dog was a "certified, trained service dog". I told the clerk there was no such thing as a "certified" service dog, and that anyone with a certificate got it off of Amazon. I also told her the ADA does not require training, and that all that is required is for the person to have a qualified disability that the dog can mitigate. The line of interrogation was not consistent with what is allowed by the ADA. The only thing businesses are allowed to ask is, "Is your dog a service dog" and "What task does the Service Dog Perform"? The additional line of questioning agitated me and triggered my PTSD, causing me to start screaming obscenities. While the clerk proceeded to sign me in, I told her I did have another dog (a pet) with me. At which time she told me they do not allow pets. My husband found this hotel while searching for dog friendly hotels in the area. I am not sure why this place populated. Be mindful that this establishment is not dog friendly (pet or service dog). I am a disabled combat veteran. I trained my dog through a veteran service dog non profit organization. I am debating whether or not to report this establishment, since I did use profanity after the unauthorized line of questioning. They usually recommend that we remain calm.

    Mediocre accommodations & indifferent, unfriendly family/staff. On our way to Ashville, NC for our…read moreannual girl's trip, we stopped off north of Birmingham at The Comfort Inn in Leeds. Our wall air conditioning unit had a combination of rust and what looked like whiteish gray mold all in the grate where the condensation gathers as the cooled air blows out. Scary. If it hadn't been 10:30 pm and we were already unpacked, I would've asked for another room. Then a shower with hardly any water pressure...;( neither of these things would've rated a review from me, but after the 'Continental' breakfast I decided to share my experience. The 4 of us made it down to the breakfast area at exactly 9:50am . Breakfast was offered until 10. We were the only people in the entire place. We made two waffles for the 4 of us. I got a banana and a bagel w cream cheese w coffee. That was all we chose to eat, we weren't starving. Another couple of ppl came in right behind us to make a waffle, etc. We finished eating and I decided I wanted to drink a little cranberry juice to follow my coffee and when I pushed the fountain drink button, nothing happened. Take in mind, we were still at our table finishing up & chit chatting about our trip, so we obviously weren't ready to leave the breakfast area yet. I looked at my watch and it was 10:10am. I asked the breakfast attendee lady that had been briskly walking around putting up the food if the machine was off and she stared at me and curtly in a strong voice said 'Yes Mamn'! The woman had TURNED OFF the juice machine so I couldn't get juice because 'Breakfast was over'! I thought it was so rude. Yes it was 10 minutes past 10, but what kind of service is that? I've been in the retail/service business all my life and would have never been that stingy and uninterested in a patron. Good Grief! To top it off, she started putting chairs up on the tables all around us right after that. The other couple was trying to rush and finish too. We felt so unwelcome by that point, we left.

    Hampton Inn & Suites Birmingham/280 East-Eagle Point - Guest room bath

    Hampton Inn & Suites Birmingham/280 East-Eagle Point

    (13 reviews)

    $$

    This place had high ratings, I'm not so sure why. I think I had high hopes too because it was part…read moreof the Hilton chain hotels. Location is a little odd, you turn off into a forest and go deeper to reach the hotel but it's still close to the city highlights. Room is okay, nothing spectacular. You don't get a microwave or closet in the room so that's out of the question. I didn't know they charged a dog fee since it wasn't stated anywhere but it's $50 per day -- non-refundable so that was a surprise to me upon checkin. They also allow you to contactless check in but when you try to pull your reservation off their app, they can't even find it so that wasn't helpful. I will have to say the check in staff was very nice to me. He was very pleasant. Breakfast taste like dollar tree items and was very stale, seemed 1-2 days old. They pack it for you due to COVID. Overall, I wouldn't stay here again. It's not bad, not nice either for the price I paid so I can say my experience was very mediocre.

    Awful stay. The manager needs customer training and another class in professionalism . He doesn't…read morewear a name tag and didn't identify himself. I had to extend my stay another night thinking I was going to have the same rate as the first night. I was never informed the rate changed when I booked the extra night. When I confronted the staff about the rate on my checkout they had no courtesy. Also, they don't recognize their Hilton Honors members at all. Do not stay here. Breakfast is shabby too.

    Americas Best Value Inn - hotels - Updated May 2026

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