We woke up this morning after staying the night here, and my daughter had welts all over her arms. We suspected bed bug bites so we flipped the mattresses over, and found bed bugs. We called the manager to the room and showed him the bugs. He was very polite and offered us another room. We declined and told him we were going to another hotel. So he offered a full refund. After having to trash a lot of our items, we had to bag up the rest in trash bags. When we went to check out the same manager refused to give us a refund. Ridiculous customer service. My daughter has welts, we had to throw away several items, and now we are headed to the laundry mat to wash and dry all of our clothes to get rid of anything that may be on them. The week of thanksgiving when we are out of state to visit with family. Do not stay at this hotel! read more