I was very excited for the Level 1 Class. The day of the session we arrived at the location only to be told by the restaurant manager the company cancelled the classes. We never received a call, email, notification that the class would be cancelled. It took 5 days for someone from American Wine School to contact us about the class. We were able to reschedule the class, but the location changed to an area an hour from where we live. Due to unforeseen travel and work schedules we had to cancel. We were able to reschedule, but again had a last minute work trip out of town. When I attempted to call to cancel I didn't hear back. When I sent an email to explain the situation, I told that because they ordered our tests we couldn't be refunded. I completely understand that needing to reschedule twice is unfair to AWS, but this was all perpetuated by a no-call, no-show of American Wine School at the class and location we initially pre-purchased for attendance.
This company is not only unprofessional, but also unethical. I would recommend finding another company, any other company, to work with for classes and certification. read more