Run, don't walk . . . away from this agency!
I hired them to do a background check on a person and explained that my attorney needed the information asap. On the original phone call, I was quoted $400 by the woman who answered the phone. Later, when I spoke with Jay Groob, the owner, he said for $2,500 he could do a "complete" check.
My biggest concern was that this person was married and/or divorced in New York, and we needed that verification. I provided Jay with names, dates, addresses, etc. because I had already done some checking myself. I explained that I couldn't get any more information on the marital status in New York because I was told that information would only be given to the married parties. When I asked him about that, he said he had "other ways."
Five weeks later, our attorney still had no report. I assumed it was because he was doing the "thorough" investigation he promised. We had to call to finally receive the report; and when it was received, it didn't contain the criminal portion. . . . thus, another phone call to them. They then sent the criminal portion and said it was a mistake that it wasn't done. Also, we discovered later that the person in question was very nervous about what the findings would reveal. Well, they didn't reveal much because I believe only perfunctory work was done. His "ways" were only a "way" to get $2,500 versus $400.
Run . . . don't walk! read more