This review is a bit delayed. But, if I could rate this place 0 stars I would. The owner of this…read morebusiness is a criminal. He double booked our move, so we had 2 individuals moving our stuff instead of 4. Claims that his moving services were always quoted for 2 men and 1 truck. Then what's the point of taking an inventory of what items we have? What's the point doing that if you don't plan to send additional movers? Aside from that, if I hadn't gone out of my way to protect my stuff from getting dented, scratched, or scuffed, it would most likely have gotten destroyed during the move. It's also really irritating that our desk chairs were damaged because for some reason they decided to roll them on the sidewalk instead of picking them up. The move wasn't even a long distance, they didn't have to carry anything except furniture and maybe 10 boxes. It wasn't even a big move, it was 15 minutes across town. We were booked for 5 hours, they charged us for 6 hours, which of course it took this long without the appropriate amount of movers. Realistically, this move should've taken a maximum of 3-4 hours with the appropriate resources. If you're looking for a moving company, look somewhere else. This is an overpriced criminal business operating as a moving service.

When I told the owner they ruined our couch and mishandled other items he purposely ignored us and…read morehas not offered to fix what they ruined . My family has used him more than SEVERAL TIMES over the years. Our couch was in immaculate shape until they apparently stuffed it sideways on its end and got some type of stains on it while moving it. Our TVs were just thrown in the storage unit sideways. They were NOT PROFESSIONAL AT ALL When we reported the damages to the owner he ignored us and played games on a post I posted on my personal page asking for help finding movers. We were looking for other moving companies because of the HORRIBLE job that was done and due to the fact that in the past a worker at Road Runners got caught digging through my grandmother's purse. It seems like he doesn't appreciate or value his customers or take HIS customers complaints seriously. Right is right and wrong is wrong period. I don't understand why someone who is supposed to be professional would treat people who pay them good money that way and not want to fix their mistakes. He also called me about two hours ahead of the scheduled time and told me they were on the way because he didn't want his workers standing around on his watch doing nothing. I am assuming he wanted them to be standing around on our time doing nothing instead... We were EXTREMELY DISAPPOINTED AND DISSATISFIED WITH THE WAY OUR BELONGINGS WERE DAMAGED AND HOW RUDELY WE WERE TREATED AND BLATANTLY IGNORED when we brought it to the owners attention WITH photo evidence of some of the damages. I'm a firm believer in God and karma so I will trust the powers that be will handle this situation better than they did!! https://m.facebook.com/story.php?story_fbid=pfbid0qSJ2ytjZrgMRf9EY3GvKgikGv6nZGiJoUr6yy3z4uxXydau1spjMbDtdqEtjuztTl&id=100000918681463&mibextid=Nif5oz

Jeremiah and crew were fantastic-very professional, coupled with great communication skills...he…read moreask a lot of questions and listens. Not one thing broken or lost-super important. We needed an extra truck ON A Sunday move-he found one...I did not ask how:) Thanks for making a very difficult move doable.

True America was there for me from beginning to end. The owner, Jeremiah, personally gave me a…read morequote. I scheduled well in advance, and he kept me updated throughout the entire process. His communication was wonderful! I had a few questions prior to the move that I emailed over. Each question was answered quickly! I moved from a 3 bedroom home in Dothan, AL to a 3 bedroom home in Birmingham, AL. These guys had the entire move completed in less than two days! True America really is the best.

The only issue we had was the trailer leaked. Everyone we dealt with were the best and very…read moreprofessional.

Excellent!! I would have paid alot more for a full moving service. Nothing broken. Nothing tossed…read morearound. Everything was intact when it arrived ...from Florida to New Mexico. And arrived earlier than the ETA.

DO NOT HIRE!! Took our money, Terrible communication skills, And will not refund our deposit…read more We hired to do a move in. Originally we wanted to move in at 10am as we have a few other things scheduled however, they wanted to come at 8am so we rescheduled our day around them. We even paid a deposit. 8am came and went... 9am came and went. After multiple attempts to reach out we did not receive a response, we even told them if we did not hear back we would need to hire someone else. At almost 10am is when they FINALLY messaged back saying they were there. We let them know we hired another crew because we did not hear back. NOW THEY ARE NOT REFUNDING OUR DEPOSIT . If we can get our refund back I would consider changing my review since that would be the ONLY considerate thing they did as a company. As for now... BEWARE! THEY WILL TAKE YOUR MONEY AND NOT SHOW UP TO DO THE WORK

It was horrible...i just moved to Alabama from California, not knowing anyone to help me unpack I…read morehired this company. We set in a date and time of Oct 5 at 10am. He responded back and asked if his crew could start at 8am i told him that was even better. He requested that i pay a $150 deposit and i sent it over right away. I messaged him at 7am to make sure they were still coming no response. Messaged him again at 8:30 saying if i don't get a response that i would be hiring another crew and requesting my deposit back still no response. 9am came so i hired another crew, he finally responded at 9:50 saying his guys were almost here i let him know that i hired another crew because there was no communication and i would like my deposit back. He began to ignore my messages and NEVER sent the $150 deposit back. I am in the Air Force and been in for 19 years i work hard for my money and it sucks to be taken advantage of especially because i make sacrifices to defend the nations freedom.....DONT HIRE....DONT HIRE