Jeff is a great guy to work with. He is knowledgeable, helpful and really seems to have your best…read moreinterest in mind. The market is crazy sometimes but he takes the time to make logical suggestions while educating you as to why you should make or not make changes to your investments. I appreciate someone that seems more interested in your growth rather than making account changes for other reasons.

Horrible experience with this FRAUDULENT PLACE, especially since my mother passed away and…read morethe front desk help us unprofessional and does what they want, regardless of the clients opinions, I wouldn't recommend them to my WORST ENEMY, SEEING AS THOUGH THEY ARE FRAUDS

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Didn't think we had enough money to work with now. We went down the street and found someone who…read morewas willing to work with us and we have done great. His staff seemed nice enough but seemed robotic. We wouldn't recommend going to him.

Great company to work for! They have a cafeteria with well priced breakfast and lunch options on…read moresite, plenty of parking and friendly staff.

Worst loan company I've ever dealt with…read more I purchased a car on April 24 in Arizona and brought it into California on April 28. When I went to the DMV on May 13 to register it, I found out that GM Financial had not even initiated the title transfer. Apparently, they don't automatically start this process when a loan is opened, you have to call and request it yourself. This is completely ridiculous, and unless you're a dealership, you'd have no reason to know that. After finally getting them to initiate it, they told me it would take 5-8 weeks just to mail the title, which is somehow "part of their process." According to the tracking number, the title was finally delivered to the DMV on June 10, nearly 7 weeks after I brought the car into California. Despite me explicitly providing the correct address for my local DMV office, GM Financial ignored my instructions and sent the title to DMV headquarters, which does not process public transactions and does not forward documents to local offices. I later found out this happened because the address I initially gave was a PO Box (which FedEx can't deliver to), and instead of calling to clarify or request a different address, they just made an assumption and sent it to the wrong place which is what got us into this mess. At my DMV appointment on June 17, I was told DMV headquarters was still opening mail from June 1, meaning my title is stuck in a backlog. Once they get to it, they'll send it back to GM Financial, and per GM's customer service, that restarts the entire process, potentially another 5-8 week delay with no guarantee they'll send it to the right location this time either. Since then, I've called multiple times (5/13, 6/17, 6/19, 7/2, 7/23, and 7/29) and submitted relocation request forms twice (the second of which they claim never went through.) I've received zero proactive communication, every piece of information I've gotten has been through my own hour-long calls. When I finally asked to speak to a supervisor on 7/29, I had to push just to get escalated. Only then was I told, for the first time, that they could request a duplicate title from Arizona, which apparently could take another 6-8 weeks just to receive and an additional 6-8 weeks for GM to process on their end. My vehicle legally needed to be registered by July 27, 2025 (90 days from April 28), and because of GM Financial's continued negligence, I am now past that deadline and at risk of registration penalties, fines, and being unable to legally drive the car I'm actively making payments on. Any fees incurred as a result of this will be their responsibility. Avoid GM Financial at all costs. Their customer service is careless, their process is broken, and they take zero accountability for the messes they create. Worst experience I've ever had with a loan company. I have already sent a formal letter of intent to pursue legal action against GM Financial, and I will hold them fully liable for the financial and legal consequences of their repeated failures. And to GM Financial: Don't bother commenting asking me to reach out to your social media team, I've already done that, and nothing came of it. There is still no resolution. If you respond here with a generic comment asking me to contact you, it will be clear you didn't even read this review and are just copying and pasting a standard reply -- which perfectly sums up your customer service experience.

Awesome!!! service they are Honest and very transparent when it comes to the FEES... Way to go…read moreCashBack Taxes!!!!

I hate to do this but - We assisted Cash Back Tax Preparation with their 2016 Business Return…read more Our policy to make sure the reported amounts are good and transparent - is to balance the books including a Balance Sheet - A Balance Sheet reconciles the transactions. We were provided a category and amounts and when we put these together - the Balance Sheet did not work. We were then told that these were budget amounts and not actual. They had a W2 for employee that made no sense - there were wages but no withholdings for Federal Tax or Social Security and Medicare. It was not a good W2 or in good format. I do not have confidence that the owners of this company understand the intricacies in taxes and reporting due to the information provided to us to prepare a return. We had agreed on an amount for their business return - and we honored that amount even though we spent much more time than anticipated. Sadly - since we presented the invoice on 09/21/17 with several follow ups - and although despite kind and non-threatening communication this invoice has not been paid and there has been no communication to us about why. Buyer Beware!

My first experience with an investment company has been outstanding. Not only have my…read moreinvestments grown in the double digits annually, customer service is every bit as good as they claim. Kirk and Jean feel like friends. i know it's all part of the PR, but the atmosphere is always casual and they do everything they can to answer all of my questions.