Finding a good running shoe is hard to find…read more I have been running my whole life. Since I was five I ran abandoned airport strips with my father, in High School I ran my first half marathon, countless 5K's in between, and at 20 I ran my first marathon. All of this in shoes that couldn't hold up to the terrain, weather, or foot landing. My husband took me this to this store yesterday and although its little bit heavier on the budget. It's nice to find a starting point in your shoe journey. Upon entering I wanted to check out the gait test so they handed me a waiver and I bought some really cool (GUARANTEED) no blister socks! You can bring your own but I'm excited to put these no blister socks to the test. They specifically are looking at where you ankles land. Than they ask you about comfort and start consulting on what need out of a shoe. They have both runnings shoes and cross training. No need to be a distance runner to find "the one"! All in all Ryan made for a really great experience and yes I paid the 30.00 membership which actually came out to 14.00 after the discount. Can't wait to get my second pair from this joint!

There is no place to walk around and try out sneakers you bought from the store unless you walk…read moreinside a mall because in our case, our apartment is too tiny. Unfortunately, you cannot return anything if you wear them outside your house . So you will be stuck with a very high bill and no way to return these sneakers as we all tried them out in the mall and we're screwed.. my suggestion would be RUN RUN RUN far away from fit to run.!

If you're looking for outdoor attire and have considered buying Columbia brand clothing at another…read moresporting goods store, then you must stop in here. Things that typically go for $50-$60 at these other stores were on sale for $30. I was disappointed that one shirt I was looking at was unavailable in my size. I asked the gentleman working and he said that's all they had on that one. A few minutes later he brought me another shirt that was a similar color, but different style. It was perfect! I ended up like that one more. He pointed out a few other colors as well. He was very helpful but didn't seem like he appreciate the big hug I gave him. Oh well! I misread that one completely. It's a pretty big store with lots of clothing options and shoes/boots too. Their clearance prices are amazing for their brand and will definitely be back here if I'm in need of more hiking attire. They were also helpful during checkout for their rewards program. They had plexi-glass blocking so no awkward hug decision necessary. Great selection and super helpful and friendly staff.

love this place! Great deals to be had I go there at least a few times a month! well worth the…read moredrive for this guy!

Love this store from the products to the customer service. Some people even remember me by name…read morewhich is a bit shocking or a sign I go here too much. As a word of caution all their shorts and jeans stretch almost a full size bigger after wearing so even if it feels tight it will loosen up and I wouldn't recommend sizing up. Wish I knew that earlier. They also do not accept returns (exchange only) so pick wisely!

Cute comfy jeans. Definitely pricey so head for the sale rack which if you're lucky is an…read moreadditional percentage off (when I was there it was an extra 50% off!) Make sure you take the time to try the clothes on as each pair is hand made and therefore can fit differently. The jeans are super soft and worth it if you get a good sale. That day I found a pair originally $200 for $40! Totally worth it. I'm not crazy about the tops or dresses here. Haven't ever found anything worth it. The staff can be hit and miss. Today my lady was very friendly. Watch the register. My jeans rang up $100 bucks more than they should have! Not cool. She did correct it but it required me bringing it up and if I hadn't been paying attention I would have lost out.

4 Stars for good customer service and a typical Vans store…read more I was there to try to return a pair of shoes that had never been worn (because of a defect), but had been bought years ago. Unfortunately, the style is no longer made and the two women working the registers had a hard time finding an original price online. In the end, we didn't end up completing the return, but Lena was helpful in offering a bag regardless since we were carrying a shoebox around the mall. I really appreciated her thinking ahead even though we weren't spending money at the shop. Otherwise, it's an adequate shop for when you still prefer to try things on in person rather than roll the dice and buy shoes online.

am blown away at the level of customer service I received today! Unfortunately I did not catch the…read moreladies names that were in the store today 6/29 at 11 am. But let me tell you how first I tried on at least 10 pairs of shoes and this girl was so patient and kept a smile on! She was the sweetest! I will shop here again and again because of my experience today. Then I am sitting trying on shoes and this guy comes up to me and strikes up a conversation he was another customer of the store, I noticed the sales staff looking at me but I finished the conversation and walked to the register. Once I got there the sales associate asked me if I was ok or did I feel bothered at all by the lengthy conversation the man had with me while I was trying on shoes? I was ok With it he wasn't a creep he was polite just talkative but nothing uncomfortable. She then proceeds to tell me we were just looking out for you because there have been some Creeps come in the store and we wanted to make sure this wasn't one of those situations. So we all had eyes on you to make sure it didn't advance anywhere uncomfortable for you. This is literally the best customer service I have ever received! Women looking out for other women!!! They know it's an area known for trafficking in Orlando and they wanted to make sure I was safe! Can these girls get an award!!!! Not only did they do their job in excellence but they were looking out for one of their customers this was going above and beyond with a gold metal! To know that I was sitting there trying on shoes and the whole time I had a staff watching over me to Make sure it wasn't any funny business! As a woman I cannot say how much I appreciate this! I hope that these girls get recognized for their outstanding job performance! I hate I didn't get their names!

19 Sep 2026, On this day we started out to replace an older pair of my Hoka's. We were greeted by…read moreBrandy at the Orlando Store (Preston was off). Brandy was a tremendous help sharing and explaining information on some new Hoka styles. I usually buy either the Clifton 10 or Bondi 9s for my shoe needs. I do find the size 10.5E works best for my long walks (6 miles, 5 days a week). After trying on several pairs, I decided to buy two pair since they were offering a 20% purchase discount. So if you are in the market for some Hoka's stop by and see Brandy or Preston today. Another 5 star day! Thanks Brandy. 18 Apr 2026, Excellent service provided to us by Hoka Sales Representative "Preston." The Clifton 10 that we were searching for was not available at this store but Preston came through and helped me try a comparable shoe before ordering it online. Once we created our online account Preston shared with us some ways to earn rewards by tracking some of my already exercise activities or by joining one of Hoka's established challenges. This is great for me as I have worn out so many pairs of shoes (Hoka and Other)! Now I can continue my exercise desires and earn rewards at the same time. Thanks "Preston" for getting me on the right track to take advantage of the many Hoka Program Initiatives/Incentives. Five Stars*****

We went to Orlando for the Labor Day sale in November and decided to check out Hoka. There was a…read more5-10 minute wait to get in. Hoka had a variety of shoes, and we tried out a few. The first thing we noticed was how lightweight they were, and they seemed to feel very stable and effortless. We really liked the design and the collection they offered.

Decent enough place to shop for sneakers. Don't expect a discounted prices that you might find at…read moreRack Room Shoes or something like that oh, but these are the latest and more current styles.

Four stars for clean and easy to shop store, two stars for lack of service. We're gonna round this…read moreone out at three stars. This location is inside the fashion square mall, and is pretty slow and quiet. They have tons of product and if you're struggling to find something you want at busier locations this might be a good place to check! Staff usually ignores the customers unless they ask for something. You're unlikely to get a greeting or get asked of you need help, so be ready to approach them with anything if your need it. Overall: B Clean, well organized and stocked. Customer service could use an uptick.

This particular Banana Republic Factory Store is located in the Waterford Lakes Town Centre in East…read moreOrlando. It is conveniently located on Alafaya Trail and offers this popular brand and saves you a trip to the outlets. I stopped in today and despite living on the eastern part of Orlando for over twenty years and only a few miles from Waterford Lakes Town Centre, I think that this might be the first time that I have ever actually been in this store. Well, for starters, I thought that it would be bigger. However, there were still some cool items here and the service was beyond helpful. I really have to give kudos to the whole staff for being so attentive and helpful to not only myself, but all of the customers. I managed to get a bit of holiday shopping done today and as an extra bonus, thet were having a sale where the whole store was fifty percent off. All in all, I woukd definitely recommend here. I give it five stars mainly because of the great service.

I come here pretty often for those timeless wardrobe pieces and to take advantage of their discount…read moreprices. It's perfect when you're looking or needing a professional business outfit or if you just want a chic look without being "too sexy" in the office. I like this location because it's really close to home and it's not too crowded compared to the outlet mall. I always buy something here whenever I come in. Even if I don't wear it right away, I'll always have something to wear for my business trips. My most recent trip here. I came with the Mister. He bought a suit for my cousins upcoming wedding and of course we ended up leaving with a few more other items as well. I love that this store offers rewards program. Every dollar you spend equals points to go towards future purchase. They usually have 40% off the entire store and don't forget about the clearance section. Everything there is 50-60% off. And if you're military... you also get an additional discount as well! So... happy shopping !!!!!

This is a huge Eddie Bauer outlet store and I felt like the entire store was basically on sale. The…read morediscounts seemed big like 50% or 60% off the retail price for most items. The back clearance section was really plentiful and it was an additional 60% off already discounted prices. The dressing room area was also nice and spacious. I saw a lot of cute coats. I wanted to get one but I already have too many coats. Otherwise I felt like the prices especially in the clearance section seemed reasonable like maybe $50 (clearance) or so for a nice coat. They also had some sling packs, packable backpacks and duffels, etc. I got this cute sweater for $16. The XS in women's fit pretty well so I would consider getting other clothes here.

This company is no longer relevant in terms of customer service. As consumers, we expect a much…read morebetter level of customer service. I purchased an item - the next day, I received a text (even before it was received) that the item had dropped in price. I reached out to ask them to honor the lower price, and they would not do it. They hide behind "have a nice day," but in truth, they are not willing to honor basic common sense and customer satisfaction. I should have looked on here before purchasing from them - it is clear that they have no sense of how to treat customers and how to keep them.