Extraordinary Service - We had a few problems paying rent. Bartlein & Company, Inc. worked with…read moreus to make a plan to get current. I cant recommend them enough

I just would like to leave some practical housekeeping information about Bartlein: they have…read morecreated contracts that don't even allow a five day grace period if you don't have it in by the second you are charged of $50 late fee. Secondly, they will also charge her at this time for an eviction notice which is an additional $35. They go to every means possible and charge you the most they can in a month even if I make arrangements because I'm a teacher so we are paid once a month so if I work in March, I get paid the end of April so if I pay the total of April at the end of April, they will charge me a $35 fee of $50 fee and an additional $50 fee and I believe they can charge even one more although I've made arrangements to pay the entirety at the end of the month; because of my profession I have gone in there and I never speak to anyone because they are very hostile. They are the antithesis of grace or thoughtfulness. I wish they would operate their business with more kindness. I wish the owners really knew how they were representing them.

Absolutely a joke company , all they do us collect rent…read more They never check or upkeep their properties. They also never fix reported issues. Stay away unless you are a slumlord, then you are suited well.

We just moved into one of their properties!! The place is super nice, professionally cleaned and…read morepainted. They were extremely helpful during our application, leasing, and moving in process! I'd highly recommend renting through this company :) we've never had an easier transition moving!

As the owner of a local home inspection company with over 20 years serving the Santa Barbara…read morecommunity, I've had the opportunity to work with Kyle Richardson and The Richardson Team on hundreds of real estate transactions over the years, and they are among the most knowledgeable and professional real estate teams in Santa Barbara. One of the things that stands out most is the generational depth of experience behind their work. Their understanding of the Santa Barbara market comes from decades of professional stewardship serving local real estate clients, and that depth of knowledge shows in the high-caliber guidance and strategy they bring to each transaction. I've been involved in many of their transactions over the years and have seen firsthand how much they prioritize transparency and truly advocate for their clients. They take the time to ensure buyers and sellers fully understand the condition of a property and the decisions they are making along the way, always advocating for their clients' best interests at every step. The Richardson Team represents the very best of professionalism in our local real estate community. I'm always glad when we have the opportunity to work together and would confidently recommend them to anyone buying or selling a home in Santa Barbara. -- Shelby Hendrix HouseMaster Home Inspections

The Team at Richardson Real Estate have been excellent, trusted partners in the management of our…read morefamily's property. I have the utmost respect, confidence and trust in the entire team and especially appreciate the hard , thorough and professional work from Dina Richardson.

I highly recommend West Property Management. Richard was incredibly responsive, professional, and…read morefriendly throughout the entire process. Although my situation unexpectedly changed and I no longer needed property management services, he was very understanding and even agreed to terminate the contract despite it already being signed for a few days. That level of honesty and customer care really stood out to me. If I ever need a property manager in the future, Richard will absolutely be my first call.

I had an outstanding experience with West Property Management property management. From my initial…read moreinteractions with their team, their professionalism and responsiveness were immediately apparent.

Horrible service. Unprofessional and quite frankly embarrassing. We have Sara Buenrostro as our…read morecommunity manager and she is absolutely USELESS!! She does nothing, absolutely NOTHING. Refuses to take ownership, responsibility, action. This why people hate HOA's! STAY AWAY!

1 Star (because zero isn't allowed)…read more If I could give this property management company negative stars, I would. Dealing with them has been an absolute nightmare from start to finish. They are the very definition of unprofessional and unresponsive. Maintenance requests? Good luck. It takes weeks--if ever--to get a reply, and when they finally do send someone out, it's a half-baked job that usually needs to be redone. We lived with broken appliances, leaking pipes, and mold issues that they blatantly ignored. Communication? Nonexistent. Emails go unanswered, voicemails are never returned, and the rare times you do get someone on the phone, you're met with attitude, excuses, or flat-out lies. They treat tenants like we're a nuisance instead of paying customers. And let's not forget how they nickel-and-dime you for everything. Ridiculous fees, surprise charges, and no accountability. Move-out was another disaster--they tried to charge us for damages that were clearly documented when we moved in. Thank God for photos and receipts. Avoid this company at all costs. They do not care about their tenants, they don't maintain their properties, and they make your life ten times harder than it needs to be. You've been warned.

I took the time and wrote a review for Chris previously and yelp opted to take it down. I never…read moreunderstand this about yelp. A person takes their time and energy to saying something about someone or a company, and they decide if they like what you said. Chris a good person. He is honest, and cares a great deal about his clients and works hard for them. He can be trusted in handling your listing and will always do what is the very best for you. I have worked with him many times and I never doubt or question anything he does, because I know he is going to do what is best for us. I can not recommend him in higher, and I would encourage you to use him.

I highly recommending working with Tina for your property management needs. She provides top-notch…read moreservice to tenants and the owner. She is readily available when there are maintenance issues with my rental, she keeps me apprised of any potential concerns, payments are timely and she finds good tenants. She takes care of the property like it is her own, which is greatly appreciated.

Skyline Property Management: Six Stars - They Deliver!…read more Several years ago, as neophytes to being 'landlords', we took the recommendation of a real estate agent/friend and hired Skyline. Robert & Christy walked us through what we needed to do to prepare our rental, advised us on pricing, advertised and screened applicants for us, negotiated the rental contract and then managed the property once tenants were 'in'. They were professional, thorough and made the entire process EASY! Recently we have also seen Skyline in action from the renter's perspective when our son contacted them about an apartment they were managing. Again, Skyline's Robert & Christy were the consummate professionals. They put my son at ease and were straightforward about the process, the documents they needed, and their expectations once my son qualified for the rental. They have been quick to respond to needed repairs and are always available to answer questions. They are compassionate people who really enjoy their work! I recommend Skyline Property Management to landlords and renters. They are the real deal!

I am so thankful for Robert and Christy selecting me to be a tenant. I lived in one of the rentals…read morefor nearly 2 years while finishing up my degree at UCSB. In the few occasions I had a problem with something in the home, they were quick to respond to the situation. Renting from Skyline Property Management was simple, professional, and smooth. Thank you Robert and Christy.

Frankly, I can see where a lot of the bad reviews are coming from, but at the end of the day, they…read moreare a great please I am re-leasing next year as well. The buildings are old and some of the appliances have problems. But it's what I'm paying for. Response time can be slow but they have a lot on their plate. They're not ideal, but I'm not paying for 24/7 service. I'm paying for somewhere to live. And given that, the service support I have received has been AMAZING (thank you, Beatrice. A true angel.) A lot of the bad reviews are understandable, but hopefully just circumstantial too. To any potential Isla Vista prospective renters, it's not as bad as people are saying

Crap management, shameful rent hikes on working families, unlawful entries for unwarranted…read moremaintenance, illegal evictions

Run, don't walk from this property MIS-management company. Negative stars for negligent level…read morenon-responsiveness. Blue Horizon's abject and complete failure to return a simple email or phone call caused my property to fall out of escrow costing me tens of thousands of dollars. This company is a joke....and so fitting that they changed the name to Virtual HOA, because there is never anyone there to help or respond to community needs. I'm sure Kevin Lehman will chime in here right away, denying and accusing. If only he did his actual job and responded when it matters, maybe there would be fewer 1-star reviews.

Jessica at Blue Horizon Property Management has been so helpful. Our home has needed to have…read moreminor maintenance. Jessica makes sure that the contractors get in touch with us right away, that the work is done well, and everything is taken care of. Jessica is always positive, friendly, and funny on the phone. I really appreciate how hard Jessica works to make sure that our home is as nice as it can be.