We felt very supported during this extremely difficult time and the team was always compassionate…read more Jessica was especially helpful. She was always right there helping us through each part of the process.

This is in regards to my father in law passing. We found out on a Thursday morning that he might…read morenot live through the day. I found this company and went to the office and made all the arrangements. He passed that afternoon. They provided pickup and the services. Very professional. My sister passed recently without a lot of notice. Hospice called and said the time was near. I called CSI and they emailed me the forms. I filled them out and they took care of everything. I noticed some reviews saying incorrect info held everything up. I'm not sure why when Erica sent me the official document to review and insure everything was correct. In both cases I received a call, email or text letting me know what was happening. I feel that they were very caring and trustworthy.

It is under the worst of circumstances that I'm on this business writing a review, but in the…read moreprocess of burying a loved one, Tanya at Allen Brothers has made it all the best outcome possible. My close friends husband unexpectedly passed away, and I was fielding all of the arrangement coordination and conversations. Never having to handle something like this before, I found that there were dozens of phone calls and e-mails necessary, lots of information to be exchanged, etc. Not once did Tanya ever give me a hard time being the fact that I wasn't direct family or next of kin. She was so helpful and patient through every step of the way and really helped me manage all the details I needed to process with the family. She was also so compassionate and kind in every conversation both with me, and my friend who was obviously more distraught. Any time I called the mortuary and Tanya wasn't available, both Darren and Hollis always offered to help and always relayed information back to Tanya. There wasn't a single time I was expecting a call back and didn't get one. They always followed through. I'm so sorry if you're reading this review because you've lost someone special, but if God for bid I had to do this again, I would absolutely do it with Tanya.

This is a nice down home mortuary. Staff are pleasant and they offer many services here. Parking…read morelot is very large for big services. I would have liked to have seen the water fountain running and clean. I know with the climate it's hard but if it's not working, please fix it. Gives grieving humans somewhere to sit when dealing with the loss of a loved one. If it's too expensive to fix or run, tear down and install a nice meditation garden, rose garden or something for your customers as they visit your establishment in sad times. There is a tv and sound system for services and slide shows. Kitchen area is a little small and dark. Could use some updating with newer soft lights or just modern aesthetics. Overall a great choice if you need these services.

We had a wonderful experience with my grandpa's funeral arrangements. Silver Lining made such a…read moredifficult time feel beautiful and handled everything with the utmost professionalism. The owner Tatiana with the short blonde hair was absolutely wonderful. She was so kind, truly listened to all of our needs, and made us feel cared for every step of the way. She was accommodating, approachable, and went above and beyond to honor all of our wishes. She took care of the viewing, was there to guide and push the casket during the church funeral service, and handled my grandpa's cremation with such care and compassion. She moved and pushed the casket all by herself. Her strength truly amazed us, especially since she is so tiny and petite. We are incredibly grateful for the kindness, compassion, and respect shown to our family during such a difficult time. Thank you for helping us give my grandpa the beautiful farewell he deserved. We will always remember and appreciate everything you did for our family.

I don't live near Valley Center where my father passed. Silver Lining made the process of getting…read moremy father cremated and shipped to me so very easy. They are very kind and patient. Pricing was very fair and less than I expected. I highly recommend them and thank them for making a difficult time easier by handling this for me. I did not select an Urn yet so my father's remains weee sent in a sturdy plastic box, bagged remains inside secured with a metal tag, enclosed in a velvet bag... and shipped very promptly via UPS with appropriate protection and box labeling for safe and secure delivery. Many blessings to the kind people of Silver Lining.

I wish we could give Nick and Diego Cremations 10 stars. He truly is an angel sent from heaven…read more Unlike the other businesses I called at the saddest time in my life, Nick truly cared. He made the entire experience so easy. He went above and beyond in customer service. He took such special care of my mother during transport through cremation. And helped us every step of the way with the process. And he was so reasonable in his pricing, even doing extras without asking for more. Our family will always be grateful to Nick!

Service is not good. I waited four weeks to receive my family member's ashes and still have not…read morereceived death certificate. I had started calling on the third week for an update and at one point the clerk asked what is the urgency? My credit card also had been charged the day I called even though I hadn't signed the online documents until four days later due to a mix-up on their end. Do not use this business for a loved one,

Melissa and all staff we worked with were very professional and compassionate during such a…read moredifficult time. The 2 men who picked up our loved one after her passing were very kind and gentle. They really seemed to care about what they do. Mortuary staff were honest with pricing and walked us through everything, taking their time to ensure we understood. At the viewing, they did such a beautiful job. Our loved one's coloring was really natural and she looked so peaceful. I really appreciate the team for helping us through the process.

I found our long time friend of 30 years deceased after getting a call from his daughter who lives…read moreout of state. She is the only child and her parents devoiced years ago. With her being out of state and her father's death being health related he was released to my custody. The only mortuary I could think off was the one in Poway that I have passed for 40 years. As a nurse helping prepare the body for transport was nothing new. This time it was an honor to stay and see our dear friend off. We told his daughter the stories we shared while waiting for another transporter to arrive. Everything was done with dignity and respect. The driver said he noted that his young daughter would want to see him so he could be prepared. His daughter arrived that night and call the mortuary. She said they told her they were very busy and had a lot of deceased coming in. She was told she could come to say her goodbyes on Monday morning. Having just lost my father recently, I to flew in and need to say good bye to my favorite person on this earth, my dad. He suffered from Parkinson's for the last five years. When I went to him he never looked better. He looked so honorable and sharp ready for god. I was so comforted by how good he looked and it was not a viewing it was just me. This young daughter would not have the same experience I had in Virginia. Malissa told her he was in his natural state. How would anyone not in the industry know what that meant. She said he had blood in his nose and blood coming from his ears. His face was smashed. I unzipped the bag to hold his hand, it was covered in blood. She was hysterical. This is the last image she has of her father. Beyond heartbreaking. I called Malissa to say WTF. Malissa she told his daughter what state he was in "natural state" said she said he was cleaned up. His daughter will never unsee what she saw. Because I supported her going to see him I feel guilty that her goodbye was nothing like mine. NOTHING. I looking up trauma therapist in her home state now. Flipping through the folder Poway Mortuary gave her with hand written notes about an open casket, flowers and merchandise. I feel sick. In Virginia this is done on a separate day. Do not send a young person there by them selves. This place or any place for that matter. No one should go alone ever. It's overwhelming enough. You grow up fast when you lose a parent but she is and always will be daddy's little girl.

When my grandmother passed, it was the first funeral I had ever had to help plan. Allen Brothers…read morewas amazing. Don and especially Mary were absolutely wonderful! We had a two day viewing and they were very helpful, providing 5 easels and two table easels. We were able to show the slideshow we had made. Mary did a perfect job on my grandmother's hair and makeup. Even the two men who came to pick up my grandmother's body from her home were great. During this very difficult time in our lives, Allen Brothers made it so much easier with their services. They allowed all the traditions of my Filipino culture. I cannot express how thankful I am. I would recommend this mortuary to everyone I know! (Note: this was meant for the San Marcos Allen Brothers location)

For the cost of service, close to $4500, we felt they could have included the $37.00 candle…read morelighting ceremony, rather than nickel and dimming us for it at the end. Especially since there was no organized ceremony , they simply provided the candles. Also, our service was at 1:00 so we arrive at 11:30 to set up since they have a kitchen and dining area, we were serving food. We were told they could not let us in before 12noon without charging us. That seemed a little absurd. Aside from this two issues, it is a nice place to hold a memorial and the one staff member there allowed us privacy during our time, and was helpful, which we appreciated.

During one of the most difficult times in my life, Kelcey from Oceanside Mortuary provided a…read morekindness and compassion that helped more than I could have ever imagined. The hospice house my mom was in offered a list and mentioned another local mortuary. After a decidedly inferior interaction with that organization I moved on. Kelcey answered my call and I continue to be grateful. I was horribly unprepared for the decisions I needed to make and she guided me through every single step with as much care as a close friend would have. There were many pricing options and I found them to be varied and fair. I would absolutely recommend Kelcey and this business to anyone looking for their services. Thank you so so much Kelcey!

Like so many of the other reviews, I have only positive things to say about Oceanside Mortuary and…read moretheir team of compassionate representatives. As I live in Northern California, when my father passed away I did not know who to select for his mortuary needs and went with another service. My initial interactions with that company's representatives were so disappointing that I contacted Oceanside Mortuary. Within the first few minutes of our phone conversation, they exhibited such care and professionalism that I asked them to take over my father's arrangements. When I met in person with Mary a short time later, she walked me through the process, explained options (all of which were very reasonable in price), and did not try to pressure me into selecting one option over another. My father's service, while brief, brought comfort to my mother and all who attended, and this was due in large part to Mary and her colleagues. Had my interactions with Oceanside Mortuary stopped there, I would have gladly given them five stars. Now, I would double that if I could. Let me explain. Several months after my father's passing I learned that my mother, as the widow of a veteran, might qualify for additional benefits if we could show one of several conditions had contributed to his death. While he had suffered from the listed conditions, they were not included on his death certificate. Not knowing where to begin, I contacted Mary and explained the situation. She soon took the lead with hospice, the physician who completed the death certificate, the county, and state, and was able to obtain a revised death certificate. She also put me in touch with an expert on veterans benefits who discussed with me my mother's situation. Mary's efforts helped my ninety-nine year old mother receive double the military benefits she had been receiving, which will allow her to stay in her current assisted living facility. As Mary worked to get the revised death certificate, she showed the same concern and attention to detail that she did when I first met her. Without any hesitation, I would unequivocally recommend Oceanside Mortuary to anyone who has suffered a loss in their family.

We had an unexpected loss, and I called to get information…read more If you need to make cremation arrangements in the San Diego area, this is the company to call. From picking up the phone on a Sunday, to walking us through the process, to having the most reasonable costs I found (when making a few calls that day), AFS went above and beyond. They showed compassion, didn't "sell us" - just provided the info we needed and said they'd be there if we needed them. We quickly secured their services, and I cannot recommend them enough.

I had a very similar experience to what many others have written about working with this small…read morebusiness. The staff were incredibly helpful, friendly, empathetic and patient. Not having any experience directly taking care of arrangements after someone has passed, I had no idea what I was doing or what to expect through the process. Joey and Tara were so wonderful and answered my questions, helped set expectations properly for me and were always available to take calls. Their pricing is very competitive and straightforward. There aren't any hidden or additional fees that surprise you when it comes time to make payment. I highly recommend them to help anyone through one of the most difficult and challenging life events. Thank you Joey and Tara!