This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

I was getting a blocked dryer vent warning. So I had used Precise in the past and had them out…read moretoday. Bret and Sam did a great job cleaning out the vent and securing the hose to the dryer also. I highly recommend them.

I had Bill clean my carpet in my screened - in porch and he did an excellent job. I had a few…read morestains which he was able to clean and remove. The carpet looks great! He was very polite and professional. The price was very reasonable compared to other cleaners. He also cleaned it in the time period I was told it would take. Thank you!

Carpet cleaning 5 rooms and the steps! Bill was so accommodating, thorough and very pleasant about…read moreit!! Work with us for a mutual date and time.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Frank was professional the entire time, and I even expressed my concerns with cleaning the back and…read moreunder the couch, which was no problem for Frank. From the initial inquiry to the completion of the project Frank was so awesome. He was able to get to me very quickly, like next day quick! He arrived on time! Set up his equipment and got to work! He took his time and cleaned the back behind the Velcro of the couches where I needed it most for my mental health. Rent A Vet really eased my mind with deep couch cleaning. It was such a seamless process getting my couches cleaned and at a very reasonable price. The couches look super brand new again ! I will only call Rent a Vet for any couch/ carpet cleanings !

Great communication…read more The only reason I didn't book with them is they didn't do handle rugs specifically. Otherwise very friendly and prompt/ direct with answers.

I had contacted another company for the same work and they were very pushy and only had an opening…read morefor me weeks out. Plus they were a few hundred dollars more. (This was after I was given a quote through fb messenger. So he had never seen our house to give an accurate estimate anyway.) After seeing ProSteam's great ratings on Angie's List for air duct cleaning, I called and was greeted warmly from the receptionist. She was helpful in providing a reasonable time for someone to come out to quote. We were getting our 2 HVAC units completely replaced so we wanted the air vents and ducts to be as clean as can be for the new systems. I received a call when they were 10-20 minutes out and they came out right on time. Two gentlemen (can't remember their names) were very friendly in providing us the free quote. After a thorough walk through, they worked up the pricing and we decided then and there to have them give us a call to schedule the service. This was on a Friday and sure enough on Monday, I received a prompt call to schedule the service to be done. They were able to get me in right before we were getting the A/C replaced so it was a clean as possible for the new units. Our appt. was set for between the hours of 4pm-7pm. Again the service tech called when he was on his way out. He arrived promptly at 4pm. Antoine was very friendly and also wearing a mask for those worried about how they handle Covid. He also wore little booties over his shoes to stay clean throughout the house. For being by himself, he knocked out the job in 2 hours. My husband and I were impressed! All in all, I've recommended ProSteam to a couple friends and have spoken accolades for their professionalism and friendliness. We felt like we were well cared for. Thanks Antoine!!!

8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

This company is so friendly and accommodating, even with my various schedule changes…read more They had a room special for three rooms for a great price and they got it done rather quickly. I would say in under an hour. The staff was very pleasant that came out, and I was very happy with how professional and detailed he was. Highly recommend will be using again in the future.

We may be a little old school but I'm normally very happy with carpet cleaning but this new method…read moreis just ok for us. When my husband scheduled he thought the carpets would be steam cleaned heat and water. We spent over 300$ to have the upstairs area of our home cleaned. We didn't have stains so that was a plus being a low traffic living area. If you use our water to clean the carpets wear did the dirty water go? This method to is seems like water is used in the machine to wet the carpet while the machine combs the carpet fibers. Like water vacuuming. After the floors dried the carpet felt hard and we are use to soft fluffy especially after a cleaning. For the amount spent, I'll go back to the previous steaming carpet methods in future . We did tip the tech because he still did the job he was hired to do.

Arella's is phenomenal. I had an elderly lady dog that couldn't hold herself and they were able to…read moreget out most of her accidents! After Lady Roo passed I had all of my carpets replaced. Now I only have to have them cleaned once a year and will only call Bob and his son to do it!

Awesome service. These guys are so nice and very professional. They arrived on time and worked very…read morehard. They cleaned all of our carpet and an area rug. Some areas had very stubborn stains. Their fees are competitive. I am thrilled with their work and my carpets look fantastic! I highly recommend this service!

Paul did a great job on making our carpets look brand new! He was prompt, very professional, and…read morereasonable priced.

Wow! Thank you - so much - Paul! You really saved the day for me!…read more For other folks considering this business - go for it! We are having a party this evening, and I usually rent rug cleaners and do it myself - but as luck would have it, I've thrown out my back. So in the nth hour, realizing I cannot do the job myself this time - and checking reviews on Yelp - I called Advantage Carpet & Floor Cleaning. From the moment he answered, Paul was professional and courteous and sympathetic to my situation. He got me in first thing on Friday (The. Next. Day - Friday.) and his price quoted was less than I would have spent on the rental and cleaning solutions. He did an outstanding job, checking all my rugs with a black light to find the areas my puppy has vandalized. He used corner protectors for my walls/baseboards to ensure no rubbing/scraping of his hoses on the walls. Such attention to detail and care! And my rugs look amazing! So. Much. Better. than when I do it myself! I'm a convert, now, and will call Advantage again in the future - and definitely with more notice. Paul - thank you for being the thing I did right today!!