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    Ameri-Quipt

    3.2 (5 reviews)
    Closed 8:30 am - 5:00 pm

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    6 months ago

    They are unreliable and don't come when they say they will. Very disappointing performance.

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    2 years ago

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    1 year ago

    CPAC equipment fails constantly. Replacements sent do not work. Concerned about my health.

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    3 years ago

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    4 years ago

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    Verify this business for free

    People searched for Medical Supplies 150 times last month within 15 miles of this business.

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    AdaptHealth - Adapt's machine. Should have taken a video because it sounded like a train running through our house.

    AdaptHealth

    1.1(10 reviews)
    0.4 mi

    Medbridge, please immediately provide effective customer service for APAP/CPAP machines. Treating…read moresevere sleep apnea is a matter of life and death. The Sales function of Medbridge is their priority. Customer Service is not prioritized, unacceptable and requires immediate major improvement. The Sales team blew up my phone daily to sell me a Resmed 11 APAP machine prescribed by my doctor. After the orientation session when I received the machine, I was allowed one more in office appt to change the mask. I am a quick learner, work full time, and am highly motivated to treat severe sleep apnea asap. I call Medbridge weekly with specific questions, explaining the need is urgent because I am not yet able to use the mask for the required 4 hours nightly, and request an appointment. Telephone is not answered. The only option for customers is to leave a message which is never returned with an answer to the question or an appt time. Medicare requires rapid compliance or they refuse to pay for the machine. To reach satisfactory compliance status, responsive, skilled customer support from the medical equipment supplier is absolutely necessary. Half of APAP users have a relatively smooth adjustment to the machine. The other half of users, which includes me, experience a more difficult adjustment that can require multiple mask changes, purchase of multiple accessories, up to 90 days of customer service support and patient perseverance. Still in my first month of APAP use, I am looking for a different home medical supplies provider.

    I unfortunately have to have medical equipment for my survival. I wound up with Adapt Health, who…read morego by many different names as the man who delivered my equipment told me. Their billing appears to be a complete scam. Your payments don't seem to go to the charge you were billed for. Their numbers/payments do NOT match the insurance companies numbers. Their invoices that they send you each month have virtually no information on them. I asked for itemized invoices that include the total charge and the amount paid by insurance - something that I get from every other medical company or doctor that I deal with - and was told they do not send those out to customers. I recently received one years worth of itemized invoices because they thought that is what I was asking for and it DOES include all the proper amounts. I see now why they don't send them to customers each month. There are several customer payments by credit card listed on this thing long after I my credit card was CANCELED! The payments I have sent by check ... I'm not sure where those went. I did payroll and billing for 10 years at my former job. I know and understand invoices. I have no clue what Adapts invoices are attempting to tell you. That's what an invoice IS to a customer, it is supposed to be telling the customer the story of each month's charges and payments and balances and due dates. Good luck understanding theirs. Be very careful if you give them a credit card!! Watch and retain every 'invoice' you receive from them. Like the other folks here, if I could choose NO stars, I would.

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    AdaptHealth - AdaptHealth / MedBridge Home Medical is a SCAM

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    AdaptHealth / MedBridge Home Medical is a SCAM

    Ameri-Quipt - medicalsupplies - Updated August 2026

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