Quality of repair was very good. The customer service / communication was horrific!…read more 86 days from green light on repair to completion. In fairness, there was a 6 week wait for parts due to auto strike. That was expected. The remaining time was a disorganized cluster! The adjusters ( 2 of them) dropped the ball at least twice adding weeks to the repair time. The owner does seems to care and realizes that they have some staffing concerns. In summary, the repair looks great however the customer service part is awful. I should have listened to the other reviews with the same concern. I will not repeat and can not recommend this repair shop unless they do a complete 180 on servicing their customers.

Did a good job on Audi. Very satisfied , very timely as other places I checked with had significant…read morewait times to get parts and get work done.

This sounds dumb but I brought my Lincoln MKX in because I had a clacking sound in my car that I…read morejust couldn't figure out what the heck was making that noise. Within an hour and a half, my car was done. They actually had to take a seat out to find it. The gentleman who helped me, sorry forgot his name, was very nice and I thought the price was reasonable. Would recommend.

Actually messed me over, I'm a young female who knows nothing about cars. I brought my car here for…read moremy serpentine belt for $90, I got a call back later with an estimate and a list of things wrong. My first mistake going in without knowing what's exactly wrong. My water pump was starting to go out they said me not knowing much about cars, Jessica also not explaining my belt wraps around the pump so belt they put on is going to jiggle right off. Anyways 300 dollars later originally supposed to be 90, I drive 30 minutes, turn my car off then back on and my wheel won't move and my car is steaming.

They did a poor job on my truck. I brought in a 2005 F-150 XLT due to sliding into a round-a-bout…read moreand being hit directly on my rear driver side tire by a 4Runner. First accident I've ever been in and I picked this shop. Right off the bat the customer service wasn't ideal but ya never know so I listened to his estimate and went through with them taking the claim. My truck would have been totaled if the value exceeded 5k my insurance claim total with them was just a hair under 5k. The timing was way longer than they told me for the "repairs " to be done. When I drove C the truck in I told them that there was a wobble and I think the axel got bent from the impact. "We'll " look into it" is the answer I got. When I picked up the truck they had multiple charges on the invoice that only brought the cost up things like all new bed bed bolts for the whole box, just little things that I didn't understand. But they didn't put a new axel on the truck but told me they checked the axel and it was just fine it wasn't bent. I drove the truck off the lot felt the same wobble that was only there after the impact of the accident. I lived over the tire and I could see with my eyes that the axel was bent. I ended up bringing my truck to Denis at Johnson's auto in Moorhead. He not only confirmed my worry but got an axel in for me the same day and had my truck ready for me the next morning. If I knew Johnson's did body work they would have got my insurance claim instead, that's my fault.. the charges for the axel repair was around $1300. Well when I added up the honest repairs total that had to be fixed on my truck plus the axel cost it totaled over 5k so Fargo's finest auto body literally lied to my face let me drive out of there knowing my axel was bent save they didn't fix it. They lied to the insurance company and maxed out their invoice total to just a hair under the max value just to get as much as there could. Dishonesty, liars, crooks and poor morals are the words I'd use to describe that shop. They should be looked into for insurance fraud and what they consider honesty to the consumer . My windshield trim was also removed on the front passenger side for some reason flew off on the interstate and my son felt air coming through the side of the windshield when I brought that up they said they didn't do it but funny it was not like that prior to them touching my vehicle. I'm telling you Johnson's auto in Moorhead is the only place I'll bring my truck to if I have to bring it in. *as to the response that the owner gave-that's a crazy way to respond to someone's negative experience at your shop. You can try and call out what you would like. It was my truck I think I understand what "really" happened. You I never had any contact with nor did you touch or help me with my truck. As far as your paperwork you speak of i literally bent over my tire and seen with my eyes the axel was bent and had it fixed proper at an honest shop. Your response says it all and shows your character not mine. Seeing how you never contacted me to try and make this right I just had to look at Yelp to see you called me out but again this shop isn't honest and as you can see the customer service is far less than poor.

Had a dent in the side of my SUV- Mike was as extremely honest, prompt and helpful. It was repaired…read morequickly and flawlessly. Really pleased with final result.

This place is amazing... Greg is our go to Sales guy! All my kids got their first car from him!read more

We absolutely love our Crosstrek! It's the perfect blend of comfort, style, and reliability, and…read morewe're so glad we chose Subaru. Corwin Subaru made sure everything was handled efficiently and professionally, and we drove away feeling confident in both our new vehicle and the team that helped us get it. Highly recommend Corwin Subaru in Fargo if you're looking for a dealership that truly cares about their customers and makes the car-buying experience a positive one!

I was told this was a good shop from a family member. I came in for a misfire on #5 cylinder, which…read moreis what my scan tool showed. Printed out a work history for vehicle since I was a new customer. Service writer glaced at it and handed back to me. Vehicle was kept most of the day. Around 3:45 pm got a call stating it was fixed and ready fir pickup. (No call to approve work) when I pickup work invoice stated #4 cylinder spark plug and coil replaced. I told the counter person that was just replaced. Seemed to drive fine that night. The next day noticed a slight misfire. Stopped by to notify a week later. Was told to bring it in. Dropped off and got a call they could not get a misfire. So $375 to replace a part that was replaced a month prior and no solution. I even told the service writer I have Screenshot data that shows it was misfiring, but he did not ask to see it and only started to bring up work that was not related to this issue. Not happy!

I came here for a second opinion on an issue with my vehicle. They were able to get me in right…read moreaway and provided a complimentary check on my engine, saving me $$$$ and weeks of service from what the other business had claimed I needed to have done!

Excellent service when having car trouble on a trip. What great service! They were prompt, fair,…read moreexcellent communication.

Very frustrating! Scheduled an appt for work to be done under warranty…read more After 3 hours of wait I find out their scheduled times are only a reference as they allow themselves 4 hours to "get to it". Would have been nice to know ahead of time.

Always willing to work with you pay overtime options through third-party like Affirm. Friendly…read more Opportunity for improvement: address every single concern not just the major ones. Every time I've come in there's one or two things that aren't addressed. It may have not have been a thing, but I wasn't told. Overall though love this place will keep coming back. Fair pricing.

Unbelievable experience. Such honesty and service and professionalism. I went there for a second…read moreopinion on my 2017 Mercedes Benz. I was told by the car dealer I needed to spend $3,500 to replace my bushings. Valley Alignment inspected my car and instead of taking advantage of me, filling knowing why I had come to them, they reported my bushings were perfectly fine and I didn't need to spend a dime. How's that for honesty.

I had excellent service. I was down on my luck. Working two jobs with an old car that goes going…read moreto die. I heard on the radio about a great deal. I jumped to it. I drove over from Fargo after work. Met with a sales agent named Leon Crooks. He and I talked. After all was done I had my first brand new car off the lot. The price was reasonable for my budget. And I was excited. Highly recommend these guys. Thanks for everything.

I bought a 99 Grand Am from them and I didn't have it for two months and the head gasket went out…read moreon it. The car was overheating and when I brought it in to have it looked at, they said there was air in the cooling system and they fixed it. Well it kept overheating and then they looked at it again and said the same thing. It was still overheating and I brought it in again and then they said it was the head gasket. They wouldn't do anything for me and I overpaid for the car. I ended up spending over $1800 to get it fixed. I haven't put many miles on it since because I was gone for almost two months and now I have a maintenance light on again. I know not to buy a vehicle from them again. They sell a car for well over the book value and then it has too many problems. They also said they help improve credit and report to credit bureaus. I still haven't had a report to the credit bureau show up. I'm pretty disappointed.