Took my old FE-2 Nikon for repair since the light meter didn't work. It was fixed in 2 days…read moreperfectly. I will try this place again.

As someone who knows next to nothing about film, I'm glad I found my way to Flats…read more Recently I had some photos "developed" at Walgreens, which was my first mistake. Weeks went by and I received a roll back, with no prints. I brought the roll to Flats thinking it was likely ruined, only for the amazing person who helped me (I wish I had asked her name!) to kindly explain there's was hope for my photos as Walgreens has developed the film, but not yet scanned it. I paid roughly ~$14 for a scan, which was a bit higher because I had half frames. I was informed that in the future when I bring a roll that needs to be developed too, that cost will cover the whole process. Really looking forward to getting my scans back, but already super pleased with the help I got here. Big thanks! :)

I had a very disappointing experience here. When we arrived, we rang the bell for assistance and…read morehad to wait for awhile before anyone came to help us. This was our first time developing film, so we weren't familiar with the process or the different scan options. We were excited to try it and asked a couple of questions to better understand. I apologized and mentioned that it was our first time, and her response was, "Well, there's a lot of information out there," while pointing outside toward the drop-off box. This came across as dismissive rather than helpful, especially as first-time customers who were genuinely trying to learn. After my friend completed her transaction, we left the store feeling frustrated. As I was walking out through the exit doors, I made a comment to my friend saying "f that b" out of frustration that was likely still within hearing distance (even though that wasn't my intent). The employee then came outside, approached my car, and confronted us. During the confrontation, she mentioned that she had been dealing with customers like that all week. She was the one who denied continuing with our transaction and insisted on issuing a refund. I explained why I was frustrated and agreed to the refund, but she continued arguing even after we had accepted it. As first-time customers, we were hoping for patience and basic customer service. Instead, the interaction felt unwelcoming and escalated unnecessarily. I hope management can address this and ensure customers--especially beginners--are treated with respect and professionalism.

I really fell in love with this place. Very nice owner..super super sweet and a camera legend;)…read more There's a good deal of little gems in this little shop if you look/ask. Pricing is pretty reasonable in my opinion..especially given that there aren't too many film camera repair shops in our area.

DO NOT COME HERE. 0 stars if possible. I dropped off my camera for repair in January, and it's now…read moreOctober 9 months later and I still don't have it back. From the beginning, communication has been terrible. I never received any updates and had to keep calling just to get basic information. At first, they told me they could fix it and quoted me a fee, which I agreed to. This was in February. Weeks went by with no progress, so I called again that's when I was suddenly told they couldn't fix it after all because they didn't order a part, but that I could get a replacement through them. They promised to call me back. They never did. This became a frustrating cycle of me calling, being told someone would get back to me, and then hearing nothing for weeks. I even made sure to give them some time before I called for updates. I went in person July 11 and waited 25 minutes while the owner searched for my camera, only to come up empty-handed. He told me he'd call me the next day it's been a month and I've heard nothing. When I try to voice my frustrations they come up w lies and hang up the phone on me while I'm talking. I initially chose this place because of the good reviews, but my experience has been extremely disappointing. I've been more than patient, but all I've received is poor customer and the runaround.

Laura was amazing to work with. Captured beautiful moments with our graduating son and the entire…read morefamily. Super to communicate with, quick to share photos, beautiful shots! Relaxing and stress free way of taking family photos without losing time fumbling with equipment and worrying about whose phone the pictures are on. Can't say enough great things about working with Laura! Highly recommend.

Laura is amazing. We were having trouble finding a location for our shoot, but she communicated…read morewith me and did her best to accommodate us. The pictures came out so pretty. She was sweet and she guided us in poses when needed.

100000/10 experience! Michael was prompt, knowledgeable, fun to work with and gave us the most…read morebeautiful holiday photos!! Will definitely take more family photos with him!

He showed up on time! He got this fun and encouraging vibes -I meant, me and my husband are not…read moreused to professional photo shoot.. thought it would be awkward but our photos are great! He made it easy for us. Thank you Michael! Will surely recommend to friends and have him again for future events!

Family owned with extremely knowledgeable staff that can help you with crop sensor and photo size…read moreinformation that you simply will not find at the pharmacy photo kiosk. Further the quality of their photo printing is phenomenal and they will customize to your preference.

THIS IS THE BEST PHOTO SUPPLIER IN HOUSTON! Their customer service is top notch. And they always go…read morethe extra mile to make sure I'm set up for success. They always either have or can quickly get exactly what I need. Thanks, Armadillo! You guys rock! I'm a customer for life.

I had so much fun taking boudoir photos for the first time. I have wanted to do this for so many…read moreyears, but couldn't quite bring myself to do it. I was beyond comfortable with Nolan and Lucinda. They were very professional and have a terrific set up with countless ideas and themes. I cannot wait to go back! Choose My Sensual Gift for your photography needs, you will not regret it!

I needed a few photos for a special friend and after many hours of researching the many boudoir…read morephotographers in Houston I chose My Sensual Gift in Spring. They have a very impressive website with many examples of their beautiful work. They are a husband and wife team and from start to finish make you feel completely at ease. I was super nervous before I arrived because I had never had pictures taken while semi clothed. They made the experience completely enjoyable! The best part was I was able to sit with Nolen at his computer to choose my favorite photos and watch as he did the editing on two of them. It was incredible! Wow! I didn't know I could look that good! I had waited until the last minute to have these pictures made but was able to walk out with two downloadable photos to give to my boyfriend the next day for his birthday. He was blown away by these beautiful pictures. Thank you Nolen and Lucinda for such an enjoyable experience!!

Ashley is the best photographer I've worked with. An enormous amount of patience and super sweet…read more Her photos are out of this world amazing. I already got a couple blown up of our daughters first birthday session on our walls. We recently moved to the Magnolia/Woodlands area and she will be our new family photographer!

Ashley is the BEST photographer we've worked with as a family / couple in 12 years. She's an…read moreexcellent communicator and her work is absolutely stunning. My better half is not a fan of 'family picture day,' but when we know we are working with Ashley, we know she'll make it 1000 percent painless and fun. Her work speaks for itself, but it also feels good to support her business because she's just a great person. We love working with you Ashley! Sincerely, The Rossman's