AWFUL EXPERIENCE, RUINED MY HOPES OF BEAUTIFUL, PROFESSIONAL FAMILY/NEWBORN PHOTOS!!!!!!!!!! Extremely disappointed with the service and the photos we received from Alex at Ambient. When I decided I wanted to get our photos done professionally I searched all around our area to find the best service and the best price. It took lots of energy to convince my boyfriend to participate and split the cost because to him "anyone can take a photo." I ended up convincing him to go with Ambient because the reviews were so good and Alex had a "mother's day sale" where we would be able to have an hour photo shoot including a package of photos and a copy of purchased photos on a disc for $530 (tax included). For us that is a lot of money and we expected we would get wonderful family photos as well as newborn photos of our baby girl. The photo shoot itself seemed to go well. Alex was friendly and the space was nice. He has a beautiful studio and awesome outdoor venue. However beyond that it was a nightmare. Our photos arrived weeks late and the prints were incorrect. The photos were printed in the wrong sizes, damaged in the mail AND our disc of the purchased photos was missing. I reached out to Alex who responded quickly but without a resolution. Days passed and I reached out again. When I still had yet to receive a response my fiance reached out to Alex and finally we got a response. Alex then provided us with copies of the damaged photos in the correct print, a disc of all the photos from the photo shoot and he upgraded our canvas picture. All of that sounded great EXCEPT when we received the disc of photos NONE of them were photo shopped so my daughters baby acne was in full swing and I have had to search for someone to edit them for me. Alex never photo shopped my hair tie off my wrist (I didn't even realize it was on my wrist until Alex told me halfway through the photo shoot). In all of the photos of my daughter on her own her eye crossed and the angles are strange. I was behind my daughter during the time Alex took those photos so I had no idea that her eye had crossed nor that she was at weird angles. We only got a couple prints in color, the rest were all black and white. My hair tie is in almost every photo. There are only a couple pictures I remotely like at all and none I am in love with. The canvas picture took almost 3 months to arrive and Alex does not develop his own photos. My daughter is absolutely beautiful and Alex didn't capture her beauty for us. He didn't capture anything and he didn't even bother putting his logo on our pictures because I am certain he knows he did shoddy work. It was a good experience gone horribly wrong and I will NEVER pay for pictures professionally again. Waste of $530. It is 6 months later and I am still upset about it. Our pictures were done 5/30/17 and just writing this brings back all my anger and frustration. I wish we had demanded a refund. I have now found someone willing to photo shop the photos and correct my daughters baby acne and remove my hair tie but there is no way to fix her cross eye or the crappy photos he took that day and I am not sure I will ever be able to look at any of the photos without getting upset. read more

What a wonderful experience we had at Ambient Photography. I first met Alex to do some professional photos and then noticed the incredible family portraits he had on display. I brought my wife a few weeks later to meet Alex and look at his work, and we decided right on the spot to book a session with our kids. We were nervous about how the kids would do during the photo shoot. They are not even 4 and 2 years old yet, and attention spans are limited and so is patience usually! But Alex's calm demeanor and intuitive sense on how to keep kids engaged resulted in incredible photographs and more importantly, great memories. Would recommend to everyone! read more