extremely unhelpful! called to see what i should do because i accidentally left (didnt lose) my…read morepassport in paris and was in a different city + am traveling to other areas of europe and wanted to know what i should do. The person who answered the phone said "how would I know?" when I asked what I should do and told me that they could only help me if I needed to get into the united states. Correct me if i'm wrong but isn't the point of a (US) embassy to help citizens who are abroad, not necessarily only trying to enter the US???? Ended up buying a 270$ train ticket to come back to paris and get my passport but very unhappy with the embassy's response.

The people here are useless and rude. We had an issue with a Green card and called them, only to…read morehave them say we had to email. We emailed and then told us that it would take 2 days to get back to us. 2 Days later the email we get basically states that they don't deal with this stuff. OK, so a Lawful Permanent Resident cannot get back to the USA because a British Airways Flight attendant apparent has more power than the US embassy in Paris. Everyone I have meet who WORKS here is a grade a A-HOLE, and the few who are not are unpaid summer interns who are often doing jobs they should not.

Awful service, awful wait time, awful experience. How is check in time 2pm and I have wait until…read more7pm for my room to be cleaned and ready. Shocking for a hotel in a luxury area. I can see why most reviews are low

If you are looking for an amazing hotel in Paris. I highly recommend staying at Hôtel de…read moreCastiglione. Totally Awesome on so many levels. Very Friendly Staff, Modern Room, Great Views of the Eiffel Tower and Amazing Breakfast. The Breakfast at Hôtel de Castiglione offers a large selection of breakfast items and everything tasted delicious. You definitely won't be disappointed. It should be noted I am originally from Dublin, Ireland, lived in the United States for over thirty years and served all over the world with the United States Marines. I definitely know a great hotel from all my life experiences and travels all over the world. I definitely will return to this amazing hotel. Hôtel de Castiglione rates five stars and more! A must visit when in Paris, France.

As you enter a secluded courtyard you walk into a quaint lobby. Free sweet crackers & some…read moremarshmallow treats welcome you. Very polite & informative Alexey gave us the lowdown. They gave a complimentary bottle of wine, and have a paid mini bar. Of course WiFi is included but could barely get it to work. The room was very traditional to the time period of the building. The beds were nice, but the pillows are a little small. It was a nice table and chair with a desk and chair and plenty of storage for clothes. The bathroom was very large with a tub and shower, a little stool, and towel warmers on the wall. There was lots of little extras that came along in the bathroom and with the coffee/tea station. Luckily, we used our points because the price per night was 475.

Convenient and quiet location in the 7th arrondissement. The staff is top-notch! Alex and Olivier…read moremade us feel very welcome and were helpful with recommendations. They went out of their way to run after us on a rainy morning to provide an umbrella, and to walk down the street with us another time to show us a restaurant location. The rooms could use some updating but had everything we needed and were comfortable. The hotel itself is very charming. I stayed for only 2 days but would absolutely return.

We chose Hôtel Mercure Paris Centre Tour Eiffel mainly because of its perfect location. It is just…read morea five-minute walk from the Eiffel Tower and good food, which made exploring so much easier. At first, we thought we'd have a full view of the Eiffel Tower from our room, but it ended up being more of a 3/4 view. Even so, the view was still stunning and beautifully framed from the window. The room was cozy and comfortable, a nice little retreat after busy days of sightseeing. The bathroom was a good size, which added to the overall comfort. Since this is a large hotel, it had a more lively, energetic vibe rather than the boutique feel we've enjoyed in smaller places, but the views made up for it. The staff was generally friendly and helpful, though at times they seemed a bit overwhelmed or understaffed, which sometimes affected the level of assistance.

I selected this hotel for the sole purpose of being close to the Eiffel Tower and it fit its…read morepurpose! The room was a nice size for a European room, known to be small. I appreciated the separate toilet from tub, not found in many US hotels. I was thankful there was a fridge for keeping items cool. Plenty of storage/holding space between my 12 year old daughter and I. Lastly, the usb/usc ports in the room came in handy without needing an adapter. The front desk staff was polite and helpful when needed. There were a few things that need some work but nothing that would keep me from staying here again. There was some chipped paint areas around the door of the bathroom from wear and tear, and not small pieces but chunks. There was some chip lamp covers. The carpets need to be removed in my room, not sure how other floors look but there was plenty of stains on the carpet. I wish that the sheets would stay on the mattress but they were not fitted and some tattered/frayed. Those I believe are minor issues that can be resolved but as stated, I was able to overlook it because the location was my main concern. Surprisingly, I saw this hotel back in 2017 while walking to the Eiffel from a further boutique hotel and I said if I ever come back I would stay here, so I did!

I would never stay at this hotel again…read more Upon check-in on our first night, we were given a room on the first floor. After dropping off our luggage, we went out for dinner. We were extremely tired from our nearly 9-hour flight from Los Angeles to Paris and returned around 10:00 PM to our hotel . As soon as we entered the room, my 5-year-old daughter screamed--there was a cockroach on the bed. I immediately went to the front desk. Someone came to the room, removed the cockroach, and changed the top sheet. I then asked the receptionist if we could switch rooms because my daughter was terrified. She said the only available room was a suite and that we'd have to pay extra. I agreed and we moved. Unfortunately, the new room smelled heavily of cigarette smoke--even though the hotel claims to be "smoke-free." My 8-year-old son has asthma and could hardly breathe. None of us could. It was an awful first night. In the morning, when my wife went to take a shower, she found hair on one of the towels. It was clear the room had not been cleaned properly. I was incredibly frustrated. We had spent a lot of money on this trip and hoped for a relaxing, enjoyable experience. This hotel completely ruined the start of our vacation. When I asked to speak to a manager, I had to wait 30 minutes. The manager, whose name I believe was Marie-Anne, was rude, unprofessional, and completely lacking in customer service. The only compensation she offered was one free breakfast--which I declined. We stayed for three nights, and sadly, not a single moment at this hotel was pleasant. I will never return, and I strongly advise others to stay away.

The overall location is in a good spot. We happened to check in while construction was happening…read more The plus side of that is that hopefully they are renovating the rooms. I will say that the view you get from your room at this location is amazing! The Eiffel tower is in perfect view. Now when it comes to the room itself, I expected more. FYI they did not service the room the entire time we were there (6 days). The furniture looks like it's seen better days (chipped tables, chairs, etc.). With all the research we did I expected more from our rooms for the price we paid. I would give this place overall 2.5 to 3 stars, it was an okay hotel.

My friend had her wedding here, and it was such a beautiful space. It's a classic church with nice,…read morehigh ceilings; stained glass windows; a traditional alter; and plenty of seating. I'll also mention there's a nice space in the front for any just-married couple to run down and have petals thrown at them. Hehe. Truly, I cannot imagine any other backdrop for this wedding!

A place I LOVE in Paris. This Church is the place where you…read morecan find the Americans in Paris! It's always full of people but at the same time quite and lively! You can come to pray or to listen to the music in the gigantic nave. There are many concerts played in the church: organs but also piano or choirs. Very worthy plays. You can find a network of american people living in the neighbourhood or Parisians looking for au-pairs. Don't hesitate to take a look!