The people here are useless and rude. We had an issue with a Green card and called them, only to…read morehave them say we had to email. We emailed and then told us that it would take 2 days to get back to us. 2 Days later the email we get basically states that they don't deal with this stuff. OK, so a Lawful Permanent Resident cannot get back to the USA because a British Airways Flight attendant apparent has more power than the US embassy in Paris. Everyone I have meet who WORKS here is a grade a A-HOLE, and the few who are not are unpaid summer interns who are often doing jobs they should not.

We had a somewhat unique passport issue; not a true 'emergency' but we didn't find out that work…read morewas required until we got to the airport. We made an appointment ahead of time and arrived near the embassy about 45 minutes early. They make you wait across the street until about 15 minutes ahead. Note: they do not let you bring food or bottled water through security. If you (as a tourist) are carrying this, leave it at the hotel when you go to the embassy. We got through security and were directed into the main lobby. We dealt with one of 2 ladies assisting citizens with issues. She was very nice and professional. We had to fill out the passport form on one of the ~ 4 in-lobby terminals, but they had a printer so we were still okay. We then had to queue up in a sort of take-a-number / DMV scenario in a secondary room nearby. We were soon at the window. The lady there was also polite. It turned out that since this wasn't a 'need it today' emergency, we had to reschedule an embassy visit for another city later on. However, I didn't hold that against the personnel who helped us. Compared to expectations, I was very pleasantly surprised that we were on-site for less than 30 minutes, total. People there had answers / explanations and we made as much progress as rules allowed. I am only deducting one point from the rating based on the advice / recommendations provided by the website. It appeared adamant that we could not use 'photo booth' photos for a passport. However, these booths were ubiquitous in Parisian subway stations, and they all advertised that they were valid for official IDs... We chanced it, and brought the photos along; they were fine. The kicker was that the embassy had one of the same photo booths *in their lobby!* If you have one on-site, please don't post info on your website telling me not to use THE SAME MACHINE beforehand... I hope anyone reading this has as decent an experience at the embassy as we did.

Awful service, awful wait time, awful experience. How is check in time 2pm and I have wait until…read more7pm for my room to be cleaned and ready. Shocking for a hotel in a luxury area. I can see why most reviews are low

If you are looking for an amazing hotel in Paris. I highly recommend staying at Hôtel de…read moreCastiglione. Totally Awesome on so many levels. Very Friendly Staff, Modern Room, Great Views of the Eiffel Tower and Amazing Breakfast. The Breakfast at Hôtel de Castiglione offers a large selection of breakfast items and everything tasted delicious. You definitely won't be disappointed. It should be noted I am originally from Dublin, Ireland, lived in the United States for over thirty years and served all over the world with the United States Marines. I definitely know a great hotel from all my life experiences and travels all over the world. I definitely will return to this amazing hotel. Hôtel de Castiglione rates five stars and more! A must visit when in Paris, France.

As you enter a secluded courtyard you walk into a quaint lobby. Free sweet crackers & some…read moremarshmallow treats welcome you. Very polite & informative Alexey gave us the lowdown. They gave a complimentary bottle of wine, and have a paid mini bar. Of course WiFi is included but could barely get it to work. The room was very traditional to the time period of the building. The beds were nice, but the pillows are a little small. It was a nice table and chair with a desk and chair and plenty of storage for clothes. The bathroom was very large with a tub and shower, a little stool, and towel warmers on the wall. There was lots of little extras that came along in the bathroom and with the coffee/tea station. Luckily, we used our points because the price per night was 475.

Convenient and quiet location in the 7th arrondissement. The staff is top-notch! Alex and Olivier…read moremade us feel very welcome and were helpful with recommendations. They went out of their way to run after us on a rainy morning to provide an umbrella, and to walk down the street with us another time to show us a restaurant location. The rooms could use some updating but had everything we needed and were comfortable. The hotel itself is very charming. I stayed for only 2 days but would absolutely return.

Best thing about this hotel hands down is the location to the Eiffel Tower! Other than that it's…read moresort of a mess. The rooms are extremely tiny and the beds are hard as a rock! I know in Europe the mattress standards are not always the same as the US but this mattress was just plain inexcusable. I had trouble sleeping due to the lack of comfort I was experiencing. Another issue here were the bathrooms. The separation of the toilet and shower seemed great at first but proved annoying as time went on. Elevators are also painfully slow. I did not really interact too much with staff so I cannot comment fully. I will say the breakfast was excellent! Full of flavor and lots of great options! Stay here if you want to be close to the Eiffel Tower BUT know that you are in for a bit of a ride.

Dirty, poorly equipped rooms. Very dirty furniture, little paper cups instead of regular cups, no…read morelotion, super thin towels, broken doors, and more..... I would never choose this hotel. Yes, it is next to the tower, but it's crowded and it's very easy to reach from any place in Paris. I wouldn't recommend this hotel if you want to be comfortable after the whole day of sightseeing.

I would never stay at this hotel again…read more Upon check-in on our first night, we were given a room on the first floor. After dropping off our luggage, we went out for dinner. We were extremely tired from our nearly 9-hour flight from Los Angeles to Paris and returned around 10:00 PM to our hotel . As soon as we entered the room, my 5-year-old daughter screamed--there was a cockroach on the bed. I immediately went to the front desk. Someone came to the room, removed the cockroach, and changed the top sheet. I then asked the receptionist if we could switch rooms because my daughter was terrified. She said the only available room was a suite and that we'd have to pay extra. I agreed and we moved. Unfortunately, the new room smelled heavily of cigarette smoke--even though the hotel claims to be "smoke-free." My 8-year-old son has asthma and could hardly breathe. None of us could. It was an awful first night. In the morning, when my wife went to take a shower, she found hair on one of the towels. It was clear the room had not been cleaned properly. I was incredibly frustrated. We had spent a lot of money on this trip and hoped for a relaxing, enjoyable experience. This hotel completely ruined the start of our vacation. When I asked to speak to a manager, I had to wait 30 minutes. The manager, whose name I believe was Marie-Anne, was rude, unprofessional, and completely lacking in customer service. The only compensation she offered was one free breakfast--which I declined. We stayed for three nights, and sadly, not a single moment at this hotel was pleasant. I will never return, and I strongly advise others to stay away.

Due to management reasons, water is not supplied from 3pm to 5pm. Hot water is only available after…read more8pm. I was really upset and wondered why I had to pay for this treatment. The attitude of the counter staff was also very bad and they were very relaxed compared to how angry I was and treated me like I was the problem. This is a hotel | will never stay in again. I hope no one reads my review and wastes their money. Worse.

My friend had her wedding here, and it was such a beautiful space. It's a classic church with nice,…read morehigh ceilings; stained glass windows; a traditional alter; and plenty of seating. I'll also mention there's a nice space in the front for any just-married couple to run down and have petals thrown at them. Hehe. Truly, I cannot imagine any other backdrop for this wedding!

A place I LOVE in Paris. This Church is the place where you…read morecan find the Americans in Paris! It's always full of people but at the same time quite and lively! You can come to pray or to listen to the music in the gigantic nave. There are many concerts played in the church: organs but also piano or choirs. Very worthy plays. You can find a network of american people living in the neighbourhood or Parisians looking for au-pairs. Don't hesitate to take a look!