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    4.0 (1 review)
    Open 11:00 am - 10:00 pm

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    Gerstäcker

    Gerstäcker

    3.7(3 reviews)
    1.9 kmMargareten

    This store was Disneyland for me. They have everything. I'm from California and we have nothing…read morelike this store. The sales people were so helpful and so nice. Looking forward to coming back to Vienna!!!

    I have visited Gerstaeker three times this year. I feel depressed coming out of this shop. The…read morestaff who advise on art materials do not communicate with staff members at the front desk, one can sense that they don't get on. I got physically pushed by one of the staff members (advising another customer on pastels or something) twice and as I have a herniated disc it was painful. They did not ask me to move away or say excuse me just "pushed" me out of the way. The shop was not crowded there were about 5 customers in the shop at that point. I emailed the company, the branch itself, and after 1 month I have not received an apology. Here are the reasons why I would not visit this miserable place: 1. There are no windows, it is an enclosed shop with blaring lights. I would advise people who want to do colour matching not to use this shop. 2. The ambience in the shop is stressful, and very business-minded. A lot of artists (hobbyists, perhaps professional ones too) are dressed in suits and wear a lot of perfume. The type of customers (I am stereotyping here) that visit this shop seem like they are in a supermarket on a tight schedule. I prefer Boesner and Mastnak Papier to Gerstaecker any time of the day. (So note to people who suffer from migraine headaches or allergies/intolerance to fragrances this might be an issue as the shop has not enough ventilation particularly in the summer.) 3. As I mentioned before the staff members are rude and unfriendly. 4. Do not expect to get a reply back from Gerstaecker if you contact them via E-mail. Alternative to Gerstaeker are Boesner and Mastnak Papier, I am not affiliated with any of these companies. There is one positive thing about Gerstaeker, their online shop which has more choice and have reasonably priced art materials. If you are on a budget and need a range of materials, that maybe a better option. I will of course not be returning to Gerstaecker's branch in Vienna.

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    Gerstäcker

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    Jungmann Wilhelm & Neffe

    Jungmann Wilhelm & Neffe

    4.0(4 reviews)
    0.6 kmInnere Stadt
    €€€

    My son and I visited the store in early September 2024. I was shown a sample of a beautiful 52…read moreounce silk which I wanted made into a dressing gown. The owner who served me had his tailor take my measurements and promised to revert to me with a quote after a visit he was making to the manufacturer in Como, Italy the following week. to check on supply. Despite several telephone calls/email I have never received the courtesy of a response. I even returned to the store early last month when I was in Vienna on a business trip but the owner was absent - his assistant asked me to leave my contact details and assured me he would be in touch. Nothing happened. A strange way to conduct business; as beautiful as the store is it's not a place to patronize. J. Andrew SMITH

    Located next to the famous Sacher hotel, Wilhelm Jungmann & Neffe offer a great variety of…read moredifferent cloths for all purposes. No matter whether you are looking to find the right fabric for a suit or overcoat, this will be the place to go. I know that most London-based tailors don't like their customers to bring their own cloth since it takes away the revenue from buying it themselves and selling it at a higher price, but most continental European tailors are not as fussy. Jungmann & Neffe also offer a range of beautiful accessories, ties, bow ties and handkerchiefs that are hard to resist. And which other shop in Vienna offers bow ties that are not clip-on ? And I particularly loved their wonderful premises: wood-panelled walls, painted ceiling and irresistibly old-fashioned sales staff. And if you want to transform their cloths into your suits on the spot, they apparently also have a visiting tailor who will measure you up right there. Highly recommended !

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    Jungmann Wilhelm & Neffe
    Jungmann Wilhelm & Neffe

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    Amba - artsandcrafts - Updated May 2026

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