I loved my trip here yesterday!!! But my wife does say that I'm just a BIG KID so that would make…read moresense...
I don't even know where to start because everything was just so great so I'll start with my only 3 recommendations for improvement:
1. Get a cloak room! Seriously, nowhere to put your coat or bag? That's just odd, sorry but it is. Take this example... it's freezing outside and pouring with rain, what do you have on? A big coat, hat, scarf and yes, an umbrella... So as you enter this tropical indoor paradise of warmth, what do you instantly want to do? Yes, take it all off! So where do you put your stuff? "Oh, you have to carry it all around with you" which just spoils the experience on one level as I was uncomfortable walking around holding all this stuff.
2. The prices were a little high, £17.50 per adult was a bit too steep in my opinion for a 1 hour experience as it's only a small place. I think £13.50 would be more reasonable and have me coming back again and again, but at £17.50 I don't think I'll ever come back, it's just too expensive for what it is.
3. Bottled WATER: Yet again, Merlin Group... I really don't understand your logic of only providing Coca Cola products? I had to ask the attendant if they sold water and she said, "not in the machines, but you can buy it at the gift shop as you leave" - what? That's outrageous... I just don't get it at all...
Ok the good stuff: Everything else! It was an amazing experience! All the fish were swimming around happily and enjoying themselves. The great tanks, decor, the bright colours, the fantastic stages that had been built, the backdrops, wow, I was so impressed!
I just sat and watched the octopus for what seemed like 20 minutes! I was so amazed at the beauty and uniqueness of this alien creature...
I also sat down and just watched the fish in the big tank that has the open top, the way they swim around like they don;t have a care in the World, so peaceful, so majestic... it really relaxed me and I almost fell asleep! ha!
They also had a great 4D show that was not only entertaining, but also educational for the children - a big thumbs up for this, very noble. I loved this too.
I think my other favourite thing was seeing the giant Sea Turtle! I've never seen one before so when I saw it swim past me in the tube, I was just awe struck. I had no idea they were so big.
Overall a magical day out, and I loved it apart from points 1-3 above. Had these criteria been met, I would have rated 5 stars instead of 4.