Care Quality, staff are very friendly make you comfortable while working on my teeth Dr Alexandra…read moreis the best

First time here with great experience! I was seen my Dr.Chan and Jenni with the help of Yoly. They…read moreall have professional knowledge and explained everything to me. Would highly recommend this place!

I've been getting my teeth cleaned here for years & belatedly giving my enthusiastic review. The…read moredental hygienist & Dr. Liao are gentle & thorough. Her entire team is friendly, professional, & efficient. She referred me to an implant specialist, Dr. Sy at SF Bay Oral Surgery. He put in a post & Dr Liao added the crown. Several years later I could not be happier. And this month I chipped a front tooth & she quickly filled in the bottom of the tooth, matching the tooth color perfectly. Last night I bit down on something I shouldn't have & broke her repair. She squeezed me in the next day & fixed it. Great dental team!!!

Dr. Liao was professional, patience , and very gentle throughout my visit. The staff made me feel…read morecomfortable right away, and the office was clean and welcoming. Everything was explained clearly, and I never felt rushed. I really appreciate the care and attention, and I'd highly recommend this office to anyone looking for a trustworthy dentist. Plenty street meter parkings.

This review is long overdue for Dr. Ho and his team. I've been a patient for over 16 years, and my…read moreson has been coming here since he was 2 years old--he's now 12. That alone speaks to the trust and confidence we have in this practice. The staff is always welcoming, kind, and friendly, making every visit a pleasant experience. Over the years, I've had everything from routine cleanings and fillings to a recent root canal, and Dr. Ho has consistently been professional, attentive, and thorough. He takes the time to explain procedures, makes sure I'm comfortable, and always delivers excellent results. I trust him completely with my dental care because he genuinely cares about his patients and the quality of his work. I'm currently undergoing Invisalign treatment, and I'm thrilled with my progress so far. I'm excited to see the final results! I've recommended Dr. Ho to both my family and coworkers, and I wouldn't hesitate to continue doing so. The only area I think could use some improvement is scheduling. One of my appointments had to be rescheduled three different times before we were able to find a time that worked. While I understand that schedules can change, last-minute adjustments can be difficult to accommodate, especially with a busy work schedule. Overall, Dr. Ho and his team provide outstanding dental care, and I highly recommend them to anyone looking for a knowledgeable, caring, and trustworthy dentist.

I am a woman who has always taken care of her teeth. I found my Bay Area dentist in Dr Ho about 15…read moreyears ago, when his practice was in Burlingame and was super happy with the level of service and professionalism. He replaced my porcelain veneers with sturdy composite crowns about a decade ago. My dentist brother, who practices in Monterey and specializes in cosmetic dentistry was impressed with Dr. Ho's artistry. After being a biannual dental patient with strong healthy teeth, a floss twice a day, take care of myself girl for life, I had some health issues starting in 2019, including broken back, which rendered me immobile for about a year,during covid. My insurance changes and the office changing location did not help, but ya know.....No excuses. The truth is that I had not had a true dentist appointment in over 5 years ( save for a drive by cleaning from my brother's hygienist a couple of years ago.) Today was that first appointment in 5 YEARS and i left South City Smile smiling ear to ear. i was expecting it to be a painful and excruciatingly expensive visit, requiring follow ups,for cavities and a root canal as punishment for neglecting my dental health and not carrying dental insurance. To my surprise and delight, the appointment was pain free, no cavities and a clean bill of dental health. My mouth feels fresh and clean. Best of all, the bill for cleaning, exam and X rays was reasonable. Angelica and Lyndia are the sweetest. At South City Smile, the equipment and ambiance are state of the art. When i gagged at the xray bite wing thingies, the hygienist found smaller ones to accommodate my small mouth and made the x- ray process much more palatable! Dr. Ho performs a thorough exam and did most of the cleaning himself and his chair side manner is above reproach. I was praised for my hygiene and habits of brushing and flossing well, rather than being chided for neglecting my appointments for years. Thank you to South City Smile and the amazing Dr Ho. There is so much chatter about the state of your dental health being a reflection of your overall health. This 56-year old, aging ingenue and geriatric micro- influencer (my son's nickname for me) will be sleeping well tonight. Please do not follow my example of putting yourself last. If, however, you have been neglecting your smile, or need a new dental practice, make your appointment today!

quality of care with his patient's is outstanding, all the staff are so attentive and will make you…read morefeel comfortable and not to be afraid of dentist

Lady at front desk so unprofessional so much attitude. I called to make an appt and got told date…read moreand time and when showed up got told by the lady with attitude they close early and that my appt was not at that time and that I was late and it's crazy cause there open till 6 and my appt was at 4 crazy attitude bad customer service wouldn't recommend place because of this older Filipino lady

Very clean and modern office. Dr. Howard Tsoi is amazing. He is kind, knowledgeable and cares…read moredeeply for his patients. Dr. Tsoi took care of my dad for a dental emergency and we are very thankful for the work that Dr. Tsoi did to get him out of pain. Highly recommend this office.

I scheduled an appointment for my mom at this office to get some crown work done. While the initial…read moreappointment was fairly painless to setup, and the consultation appointment went smoothly, the follow-up afterwards left quite a bit to be desired. While friendly and easy going during the consultation appointment itself, my mom was told at the end of her visit that her insurance through her Medicare provider (DeltaCare USA) was terrible and didn't cover any of her upcoming procedures. This of course sounded rather questionable to me, so I took the quote provided by the office and called up Delta Dental directly to verify the coverage. As it turns out, ALL but 1 of the scheduled procedures WAS covered by insurance with only a co-pay required. The office was literally trying to over-charge my mom by THOUSANDS of dollars! Multiple calls made into the office all went either unanswered or un-returned despite a promise that someone would call me back. And multiple emails all went unanswered. Ironically, we received a reminder from the office to schedule an appointment, to which I replied back to and finally was able to get ahold of someone live to call me back. The person handling the billing first attempted to claim that the procedure codes change from what was originally quoted. And then that they never told my mom (despite me hearing this as well and it actually stated on the written quote provided) that insurance would not cover any of the procedures. This individual was actually quite rude about the whole situation over the phone as if we were somehow mistaken and in the wrong. I stood firm that I: a) had the written quote they provided right in front of me b) provided the insurer with the procedure codes which this office provided, and the co-pay amounts which we would be responsible for per the insurer. c) and disputed the lie that they did not claim that insurance did not cover anything And only then did they concede with a gentler tone and provided an updated (and SIGNIFICANTLY lower) amount that my mom was actually responsible for. I can only imagine this office probably gets quite a few seniors with this same coverage that experience the same scenario we went through above. But I'm sure not all of them have enough insight to do their own research and most likely takes what this office tells them at face value. Thus resulting in significant overpayment despite having coverage.

Oustanding dentist! In the Philippines, he was a professor who taught dental students. Dr…read more Carracedo thoroughly explains everything to me as a patient. Many dentists will refer their patients to an oral surgeon to take out their wisdom teeth, but I didn't have to go to one since he does this procedure himself. He is also an orthodontist. Dr. Carracedo and his staff are always friendly to me and my family.

DO NOT GO TO THIS DENTIST…read more I have never been treated so disrespectfully by such a rude, incompetent dentist in my life. At my first appointment for X-rays and cleaning, i was scheduled for 5:00 pm, they didn't start until almost 6. I noticed immediately how rude his staff was. The only kind person was the woman who works the front desk. The rest of the staff made it clear they do not want to be there. When I met the dentist, he spent more time sharing innapropriate political opinions than addressing my teeth. I had checked off in the questionnaire that I experience anxiety, and when he first met me, he asked me why I had anxiety (?!) Working in mental health, I was astonished at how he phrased the question, asking it in such a demeaning and sarcastic way. He also made jokes about the state of my teeth. I truly think he doesn't not understand patient care. I'm shocked he's still in buisness. Today, I returned for my scheduled fillings appointment. He knew I have TMJ and that I was worried about jaw pain. He seemed annoyed that he had to use a tool that is commonly used to help people keep their jaws open while doing my fillings. Again, he started talking about politics and making innapropriate conversation. With my mouth wide open, I can't tell him I'd rather not discuss it. He seemed to rush through the fillings. When he asked me to open wider, it was with a rude and condescending tone. His assistant was also rude and aggressive with how she was using the suction / water spray in my mouth. He was rude when speaking to her too. The fillings were done, and it was time to sand them down. He began sanding them, and checked to see if I could still feel the extra filling. I had to tell him 5-6 times I could still feel it. Not only was he deep sighing and scoffing, he began to get annoyed that I was "using too much of the imprint tape" and that "I might be able to feel it but he believes evidence." I was SHOCKED. How could a dentist ask me if I can feel the 4 fillings he just did, I say yes and point to where my bite is now uneven, and he gets upset with me? I became extremely uncomfortable. Not only was this man gaslighting me and telling me I COULDN'T FEEL IT but he was extremely rude and sassy when denying me MY REALITY. I've had fillings before. I know how it feels when they're sanded down properly. I kept my cool, trying to be polite as possible, as this man and his rude assistant were scoffing at me. He kept looking over at another patient who had arrived for their appointment, rushing with me, making passive aggressive comments under his breath to his assistant. The final time he asked me if I could still feel it, I told him yes, and pointed again to where it felt uneven. He got annoyed, rolled away from me and said "well, I guess I'll just keep going then." The amount of tension and anger I felt coming off of him made it so I no longer felt safe being around him or his staff. I knew I had to leave. No dentist should be that annoyed or mad at a patient for STILL FEELING A POORLY DONE FILLING. I asked to stop and informed him id get the sanding down done at another dentist. He got upset, rolled away on his chair and threw his hands up in the air. He definitely has anger issues. I got up, began to cry, because I have never been treated so disrespectfully before in my life by a medical professional. Ever. I told them I will get it done elsewhere. He began to ask me what was wrong, playing dumb, as if he hasn't just been treating me horribly and denying my reality. I let him know I'd never been treated so terribly and will never be returning to his office. He didn't apologize, he did not try to make it right. I went to the front desk, they let me know it was covered by my insurance, no copay. I left. Please do not go to this dentist office. I should've checked yelp before I went here. This man should not have a license.

My experience with Dion Dental Health was better than that of many dentistry I used to go to. Not…read moreonly the dentist and his assistant did a great job of repairing my thinning gum and also did an excellent job of dental cleaning and providing care for my dental health especially when they prepared a jaw alignment device to help realign my jaws after my jaws were being misaligned due to my use of a duck nipple after my surgery to repair a cleft palate as an infant. The staffs were very helpful and I especially love the location being not far from the bus stop where I usually take the bus home. I will continue to use their services and even ask for their referral when I move out of my current location.

Too expensive even with the 2 insurance, they'll hit you bad with co pay. Its a quick fix but…read moreyou'll feel the pain after few months. Will never coming back .

I went to see Dr Phang yesterday on a last minute appointment!! One word: Amazing!!…read more He was very nice, very careful and very good!! If a dentist asks you every few minutes: "are you okay"? , then you know he cares!! I didn't even feel the injection at all! No joke! Had to get a filling after removing old one, Absolutely painless and with expert precision he completed his work. Thanks again for your professional expertise!! Much appreciated!

We've been going here for over a decade now. Such great service and attention to care! Highly…read morerecommend.

Thourough and provided details if process every step of the way including after care…read more The FD staff also quite helpful with the check-in and check-out process.

Dr. Catherine Vista is an excellent dentist!! She is very caring, professional, thorough, and…read moreefficient. She really takes good care of my teeth and I'm extremely happy with her. She's also incredibly sweet!! Her team is great too, always greeting with a smile. The place is clean and parking is great.

Great new dental spot! The office is very clean, modern, and well-maintained. The staff is friendly…read moreand welcoming, and the dentist is professional and makes you feel comfortable. The location is also convenient since it's attached to a busy mall, making it easy to stop by. Overall, a great experience, and I would definitely recommend checking this place out if you're looking for a new dentist!

I am writing this review after a year of not going to this office. I started off with good…read moreexperiences with this dental office. Front desk was friendly, the dental office/equipment looked modern, and the dentists were efficient. Each procedure was explained and front desk helped with scheduling and often notifying for upcoming appointments. So the reason why I stopped going... I had a filling redone due to it coming off. However, I had pain around the same tooth for months. I couldn't eat on that side at all. I went back in for checkups to see if they can figure out what's going on. The head dentist told me to consider getting a crown since there seems to be a cracking on the tooth. They offered to cover the costs however I thought it was a bit extreme to get a crown from a routine filling. Over the next couple months, I would go back multiple times since the pain didn't go away. This included shaving part of the filling, redoing the filling, and trying to figure out my bite. And the final time I went there for a checkup, I was just told it could just be a neurological thing and almost made it sound like it was my fault and they can't do anything about it. The only reason why I kept going back was to give them the opportunity to fix what they had messed up. I ended up looking for another dentist and I told them my issue. They were able to figure what was wrong, and redid my filling. Now I have no pain.