I would never recommend Always on Bloom Florist (alwaysinbloom4u.com) in Warrenton, NC for an online order. I placed an order from their site on Monday, October 9, 2017 (10:24 am) because I did not receive an answer when I called directly to their store. My order was for a special occasion for a friend and needed to be delivered that day or the next by the latest. My order was never processed nor delivered. I called the store on Thursday, October 12, 2017 and spoke with someone who was courteous but unable to assist me. She took my contact information and was going to have someone else call me back. I never received a callback so I contacted the store again on Monday, October 16, 2017. Once again, I received their voicemail during business hours. I left a detailed message along with my personal contact information including reference number from my email confirmation of purchase. Guess what? No call back. I placed a third and final call to the store on Tuesday, October 17, 2017. I spoke with a very rude lady who told me that my order had been rejected because the purchase amount wasn't enough for delivery. When I told her nobody had contacted me to inform me of that she told me that I should have contacted the store directly to avoid issues with online orders like this. WHAT? First off, I made ample attempts at contacting that store with no results. Secondly, if there is a minimum purchase for delivery that should be incorporated into the online store and be automatic and transparent to the client. Third, if a sale IS rejected, you should provide GOOD customer service and make a courtesy call to your paying customer to let them know. Maybe I would have increased my order just to have it delivered. It was, however, a very (now lost) special occasion. And finally, if you are going to publish this on your website, "Browse our website to find the perfect floral gift and order online or over the phone. You can trust our professional florists to arrange a beautiful bouquet for your special occasion, or even create a gorgeous one-of-a-kind arrangement just for you.", honor it! Don't make it the customer's fault your system doesn't work. This could have all been avoided with personal contact via phone or email. I would have been able to better understand with a kind explanation and pleasant attitude. Good customer service goes a long way. I guess they must not have needed my money to support their business. It's a good thing too, because they will never have to the opportunity to serve me again read more