Very poor customer service. Not a company wide problem, I would imagine, but most likely just the…read moresalesman I dealt with. Never called me to let me know my suit was there for pick up, then found out that he forgot to sell me the pants. Got my money back for the jacket, and went to Belk to buy a suit. Very disappointed with my 1st and last experience with this store.

Great staff with great management and leadership. Very knowledgeable of men's clothing and the…read morelocal area. Was very understanding with a situation I had while in a buddies wedding and made multiple last minute changes to make it happen. Also gave me a large discount when I ended up not wearing my tux. Awesome staff. Would highly recommend using them in the Tuscaloosa area.

Top of the line shopping experience. Anything you need to find in Men's clothing, they will have…read moreit here. Top of the line suits and semi-casual wear. And on top of that, the barber Billy is the best in town! Cannot recommend the shopping experience enough.

I've been struggling to find a reliable place for a good haircut since moving to Tuscaloosa. I saw…read morethis place had good reviews and I made an appointment with Gerald and got the best cut I could of asked for. He knows his way around hair and was a great dude to talk to while getting the cut.

The selection was minimal. The quality does not reflect the cost. The service was okay if you could…read morefind anyone to help. Most all of the registers were closed.

Literally everything could be improved. There was one associate and one manager who did attempt to…read morehelp to no avail. Management cannot get a response from their own people. That's a problem. When orders are stated that they're ready and told to the management that they're ready and they'll be right over and yet two hours later they are still not over there. That is a problem. I recommend anyone far away from Belk at the university mall as possible. This is my first encounter with who discussed you in front of you but not to you. That's some real next level punk ratchet stuff.. speak to somebody don't speak about them speak to them. That's a lesson to all of you. Didn't have nothing to say when I was asking politely about the order OK Belk, do better!

I placed my order with them online because I'm located in New York. Now unfortunately there was an…read moreissue with the delivery, I live in a multiple dwelling unit so we think someone took it, but either way as soon as I contacted them, they were immediately in contact with usps to resolve the issue. Their customer service team is awesome and I am looking forward to shopping with them again in the near future.

From the owner: Specializing in Mens and Boys clothing. In Store…read moreAlterations. Best Quality and Best Prices in town.

Agree with another reviewer from EIGHT years ago --the Locker Room is STILL not well suited for…read moreonline ordering. $23 was the cheapest shipping they offered for a couple of shirts and the return process is an expensive nightmare. Either fully commit to and embrace online ordering or discontinue it. It's 2024 and free or low cost shipping is the expectation and the norm. Otherwise this is a great place to shop in person. Been shopping here off and on since college many years ago.

I was on a mission to find an Alabama shirt in 2XL with no stripes. In less then five minutes I…read morewas given multiple options and left with the perfect shirt. This store is stocked with quality bands in all sizes. The customer service alone deserves five stars! Thanks for all your help today. Unfortunately, I did not get the young man's name that helped me this afternoon, but it was greatly appreciated.

Some of the best service I have enjoyed in a very, very long time. Bethany, Patrick and Katie are…read morethe greatest.

I found The Shirt Shop online when looking for a specific golf polo. I was delighted to find they…read morehad my size in stock, at a great price, and I was very impressed with their selection. What made me leap to write a five-star review was their customer service - when a shipping issue with my order took place, Katie and her team jumped right on it, making sure the situation was resolved quickly (and she was a joy to correspond with). If you're browsing online, or if you ever find yourself in T Town, be sure to check out The Shirt Shop!

Not my thing, but I can see why others would like it. It's very much boutique like with some…read moreunique offerings for both males and females. Cute stuff, just not my style.

The service here is great! I'm relatively indecisive, bad at guessing my size now, and only getting…read morebigger (pregnant). Thank goodness they were so sweet and helpful! I feel terrible I only got one thing but I could tell there wasn't much in there I'd be able to wear for long. They definitely lean towards smaller sizes and while they're less expensive than other boutiques in the area, they're much more expensive than I'm comfortable with if I can't wear anything for more than a couple of weeks. Most of the clothing wasn't really my style, but I did get lucky with the shirt I bought!