Caveat emptor! If you shop here and need to bring something back, you will only get store credit. What is this? Kmart?
My daughter is getting married in the D.R. She came back from Atlanta to shop for a wedding gown, a reception dress, and for a dress for my wife. Gown? Check. Reception dress? Check. Kudos to Bella's & The Clothes Tree for those purchases. Great experiences.
For her mom, she convinced us to go to Effie's in Homewood. My wife found something she liked, but it was in the wrong color & the color was ordered. After it came in, the item was the right color but not made the same way as the one she had tried on. Nonetheless, she was convinced to go ahead and get it. 10 days later, she changed her mind and took it back. It was only then that she was informed that the return was store credit only. At no time during the hour or so spent in the store were we told of this policy, nor did she see it posted anywhere - dressing room, checkout, anywhere. It is not on their website. It is not on their Instagram site.
Here's the kicker. When she returned it, she was told that the reason for "the policy" is, "young girls buy something, wear it to an event, then bring it back". They told this to a 65 year old woman. Not only is this insulting to her, it should be insulting to all young people who would never do something like that.
Okay. Your ballpark, your ground rules. You have $500 of our money that can only be recouped through other purchases. Maybe that will happen - maybe it won't. But will dime one beyond that ever be spent there again? Nope.
As long as you know before you go, knock yourself out. Not us. Not again. read more
