To say that Cordell with Alternative Wrecker Service is a lifesaver would be an understatement. We're convinced that if it wouldn't have been for Cordell's knowledge and going above and beyond what he needed to do, we wouldn't have made it alive on our cross-country move from ND to Louisiana. Bear with us, this is a long story. It all started with questionable equipment rented from the local Dickinson Penske agent (third party, not an actual Penske location). Cordell is a contract mechanic for Penske HQ, and they are truly fortunate to have him. It started with Cordell being called by Penske to fix the driver door lock of our moving truck. He got it to somewhat work but it still needed a new locking mechanism, which wouldn't have arrived in time. That was not the lifesaving issue. That occurred 2 days later on Sunday, when we noticed that the oil was low and Penske again dispatched Cordell. He offered to check all fluids and give the truck a check-over after he heard we're moving 1800 miles. All fluids were low, except the transmission fluid, all front wheel lugnuts were lose, one was missing. After fixing those issues, Cordell offered to watch my husband drive to make sure all lights on the truck worked and to check out the car trailer. That's were the real problem was: the car trailer had no brakes. At this point, late Sunday night, Cordell offered to further check out the car trailer because he "had a bad feeling about it." Again, shoddy equipment that wasn't maintained and shouldn't have been rented for some time was not fixable. Cordell again called Penske, told them the car trailer is unsafe with no brakes and no brake fluid, and took it out of service. He arranged for us to pick up a new working car trailer at Penske in Sioux Falls. Long story short: we were very fortunate that Cordell is a contract mechanic for Penske. A true kind person, going above and beyond to make sure we had a safe trip and arrived safe and sound in Louisiana. While we're on the road, he called several times a day to make sure everything's OK and even gave us weather updates. We simply cannot thank him enough and are grateful that we have met him. Top notch service, highly recommend! read more

I wish I could give more stars for the service that Cordell provided for me this last Saturday evening. I hit a deer south of Dickinson and with my home being 500 miles away I did not know who to call. Emergency services put me in touch with Alternative Wrecker Services and Cordell came and got my Pilot up on his trailer, dropped me off at a hotel in Dickinson, helped me with my luggage, and brought my vehicle into his heated shop so my Christmas floral arrangements for my family would not freeze. On top of that he worked for 4 plus hours on a Sunday morning to get my Honda roadworthy, so I could make it to my mothers to spend the holidays with. His wife Geralyn also picked me up from the hotel Sunday when I had to check out of the hotel and brought me to the shop, so I could get on the road and Cordell advised me what to watch for on my three hour drive. Last but not least, they called me that evening to make sure I made it to my destination safely. I cannot say how much I appreciated their help, kindness, and compassion in a stressful time. What great people! Thank you both so much!!! read more

Alternative Wrecker Service did a fantastic job in helping me when my RV died out on I94 nearly 40 miles from Dickinson ND. Cordell went above and beyond in making sure I was taken care of when I was nearly 600 miles from home. He ended up towing my rig a total of 3 times. His experience and expertise is second to none! I highly recommend Alternative Wrecker Service if you need vehicle assistance in North Dakota. 10 stars!!! Thank you Cordell! read more

Very great people. Professional and very informative. Helped out in a crappy situation. Went above and beyond. I am very pleased with the service I received from them. Im a semi driver and my trailer got damaged and I needed to get the load reloaded into a different trailer. They hauled my trailer to a shop and they helped me find a company that could do the reload. Helped me out every step of the way. Highly recommend these guys! read more

Timely in getting to me which was very much appreciated. Professional, exploitative, courteous, friendly once there. Moved me to an area where I was able to get the truck fixed and supported me with suggestions and even called around on my behalf looking for parts and fix's for almost a week. Which was all very much appreciated. Thank you very much! read more

We were lucky to find Alternative Wrecker Service on a Sunday in Dickinson, ND. Thank goodness. They were prompt, friendly and knowledgeable. Cordell was a pleasure and fixed our issue so we could get back to our camp. We would recommend this business if you are in need. Thank you so much! read more

Not only did he pick us up and bring the vehicle back to his shop BUT he even asked his wife to drive us to a Mexican restaurant to get food while he worked on our vehicle. Above and beyond normal customer service and exceeded my expectations when I was in a stressful situation. read more

Awesome company, awesome people! Very friendly and professional. Went above and beyond and towed my truck to the nearest dealer AND gave me a ride to my hotel nearby! 10 out of 10, would recommend to everyone! read more

18 wheeler broke down on me with a loaded 53ft trailer an Alternative Wrecker Services came to my rescue! So professional and knows exactly what he is doing. I am so appreciative and thankful. read more

Great communication. Prompt, efficient, and honest. We dealt through a roadside service program amd alternative wrecker helped us get through the red tape. Thanks, alternative wrecker! read more

When a wheel "fell" off of our Travel Trailer, Cordell came out on a weekend, promptly and expertly got us back on the road ASAP. Stayed in touch as we continued on, just in case. read more

Good man. Very helpful. Lost my supply airlines to one of my wheels and he came out and did a temporary fix to get me to the nearest Kenworth. Appreciate you sir! read more

Great communication. They did a great job getting my truck and trailer out of the ditch. On a sheet of ice. Thank you so much. Highly recommend. read more

Mr. Cordell did a great job! He towed out motor home for us. He even brought a truck that all of us could fit in. Thank you sir!

I was treated by excellent by this company, I recommend them highly! The owner was great and more then helpful.