This specific Servpro restored our belief in the reliability of Servpro. My husband and I observed…read morehow very hard they worked to remediate the flood water damages to our home caused by Hurricane Florence. A different team had worked on our home first, several issues arose that this new team made certain were completed in full. The team leader (Sam) spoke with us often and kept us updated on all work. She also assisted us with information of other services that we needed. These repairs were not covered by any insurance. They took this into account and the charges were very reasonable. We feel very fortunate to have had them here.

Do your research before choosing this franchise. Don't just take the 4 and 5 star reviews to…read moreheart, consider the value in the poor reviews first.

I had rental property in Wilmington NC. When the tenants left the house is mess, and there was lot…read moredamage to the walls and other areas. I was fortunate enough to get in touch with Kelly the owner of this business. I have worked with many people in my life, but she was best to deal with. She was angel for me. She provided me with very reasonable prices. She was able to do everything in the house including painting, cleaning and repairs. She was always available to send messages and replied very promptly to any issues I had. She and her crew did such Wonderfull job that my home was sold in few days on market. If anyone needs the services she provides I would not hesitate second to call her. Thank you Kelly for caring for your clients.

Very pleased with Ally Storm Claims in Jacksonville NC. We replaced our roof one month prior to…read moreHurricane Florence and did not lose any shingles during the storm. Our project manager, Michael Barker, worked with our insurance adjuster, negotiating all repairs within our deductible. We ended up with a 30-year roof wind rated to 130mph. If you live in or around Jacksonville NC, and need a new roof, call Mr. Barker at 910-546-4826.

Stay away from this company. I can't believe the…read more"contractor" that Ally Storm Claims sent to assess my Hurricane Florence damage. This guy was extremely unprofessional, filthy hands and ripped-up jeans, coming on to me and touching me inappropriately on my body. (I had to say I had a husband just to get him to back off.) Additionally, he reeked of cigarettes. But the worst and most suspicious of all was that he refused to provide a written breakdown (estimate) of all the work that he had assessed. No written estimate. He said, "Once we have your confidence, and you sign an agreement to hire us, you will get all of that." WHAT?! I posted a negative review on Google, and the owner's fiancé contacted me, wanting to meet with me because she knew I had a recording of my encounter with her employee. She came and wasted my time though. She said that she, herself, was a licensed contractor. She had me take her all around the house, showing her all of the damage, and then she made me wait at least a half an hour until her actual contractor who did the work for her company showed up. Why did I take her around and show her all of the damage, when she is not capable of providing a breakdown of costs herself? What a joke. To top it off, she told me that her company would provide that estimate for me to determine whether or not I wanted them to do the work. I never got it. Stay away from this company.

We haven't met yet but I feel it needs to be said that this woman really cares about her customers…read more Her communication is great, and I can tell that her heart is in her work. Will write more after my porch is done. I'm sure it will be a glowing review.

I have only done a walk-thru with the owner and while I was telling ER my expectations she took…read morecopious notes. At the end we settled on a cost and schedule. I will update my review after the first cleaning. Nothing more. First clean was extremely thorough and I was/am extremely pleased with the results. I would highly recommend Broom & Hammer for your house cleaning needs!

Started out wonderful, then quality went downhill. Called off sick too many times. Seemed like once…read morethey started doing the beach houses, making more doing those, my little home was no longer a priority. Wanted over 600 to do what they did as a standard cleaning. Sent me bad cleaners and then would not do even a partial refund. Would not vacuum cat hair off of furniture. So I said goodbye! And because of all this, I do not recommend this company.

Such a lifesaver! The Housekeeping Squad did a last minute deep clean and the place looks amazing.read more

I'm very impressed with this company. They had same day service and were life savers when water…read morefrom a leaking pipe got under my floors. My floors were unfortunately ruined but they got the boards up and dried the entire area. They left humidifiers and dryers all over to make sure there was no more water. Rocky and Mathew were amazing and professional. They always let me know when they were on their way to check on the equipment and check the area. 10/10 would recommend them!

THIS COMPANY IS AWFUL! They had 2 lady's come do a "clean" and "inventory pack out" of our house…read moreafter we had a house fire in March of last year. They only just finished about a month and a half ago and come to find out the lady who did the inventory did not actually make an inventory of any of our things and did the same thing to two other clients there's one of which was a over million dollar house... we did not receive several things back including a shark robot vacuum cleaner, and expensive dog training, bite sleeve, and many specialty Christmas gifts like craft soaps and honeys etc. and even were given two boxes from some other client of theirs that aren't ours in full of some strangers belongings. RUN FOR THE HILLS OF YOUR INSURANCE RECOMMENDS THEM THEY DONT CARE ABOUT HELPINGYOU JUST GETTING YOUR MONEY THEN MEVER CALLING YOU BACK

I was overwhelmed and didn't have enough hands to help me organize, deep clean, and keep my sanity…read moreafter flooding damaged my home. After all the remodeling was complete, dust was everywhere. Stephanie and her crew spent an entire day cleaning from top to bottom. I got a call from her that said "come home" and... I finally did. She turned that mess and stress and house into a beautiful, safe for my chronically ill boy, to come HOME too. No more dust. No more dirt. She went the extra mile to find all natural products that would be safe for my sick child. I found my clean-mate. She lets me breathe in peace.

The Sea Maids are amazing! Full of personality, dedication and teamwork. I love having them help…read moreme. If you do Air BNB this team is for you.