I needed last minute flowers for my friend's birthday and made a special request to include a…read moreyellow butterfly, even if they could only draw it on the enclosure card. I was a little sad that the teleflora arrangement I had picked out could not be made, but when I got the picture from my friend who was in tears because of how perfect it was, I was blown away too! It was everything I asked for as an alternative (glass container, purple and white and yellow flowers) and the butterfly was the star!! Very full and fresh and I am over the moon at the service and value this arrangement and delivery were. Well done, Prattville Flower Shop! Thank you real big from Texas.

Great compassionate customer service. The floral arrangements were on time and stunning for my…read moremom's funeral. I would recommend to anyone looking for any occasion.

Terrible service. I ordered flowers and not only did they never get delivered, but I even tried…read morecalling it emailing the place and they never picked up or responded! I swear I got scammed. DO NOT DO BUSINESS WITH THIS PLACE.

I have been doing business with Flowers by Buck for more than 25 years and have highly recommended…read morehim to my friends, family, and coworkers. I know that he has received quite a bit of business from those referrals as I have been the recipient of some gorgeous flowers from him in the past. I was very satisfied with his work and customer service. However I have become very disappointed in him. The most recent cause for disappointment is the flowers I received for Mother's Day 2021. The flowers I received were very pretty but were nowhere close to what my daughter ordered. She ordered a lovely mixed floral arrangement called How Sweet It Is. what I received was an arrangement of roses loaded with baby's breath and fern. My daughter did not get a call from Buck to ask if he could change the arrangement because he did not have the flowers required for her order. When she called the Monday after Mother's Day she was told that the arrangement he sent me was an upgrade as he had sent long stemmed roses. I don't think it was an upgrade. The stems were cut so short that when I received it, they were not touching the water in the vase. I actually had to remove the flowers to put water in the vase and arrange the flowers so that they reached the water. Buck's response to her call was not satisfactory at all. First, he should have apologized for not filling her order correctly and for not calling her to ask if she was ok with a different arrangement. Secondly, he should have offered to make good by refunding her or making another arrangement as she requested. I also called him after she did because she was utterly disgusted with her interaction. Buck did offer to send me an arrangement "when he got his flowers in". A whole week has gone by without that arrangement which is what has compelled me to leave this negative review. The other reason for the negative review is because some time ago I needed a florist to make several boutonnières for my job. I called Flowers by Buck at least three times, leaving a detailed message for what I wanted, without getting a call back. I also drove to the shop twice during their advertised open hours but no one was there. Eventually I went to another florist in the downtown Montgomery area to get what we needed. The photo shows the arrangement I received. There are six "long-stemmed" roses, three sweetheart roses, a lot of fern, and a lot of baby's breath. You can see how few of the stems really go deep in the vase.

I've never experienced terrible customer service like this before. I ordered flowers at 9am to get…read moredelivered the same day thinking possibly they would make it there by 1 or so. I was wrong about that (my fault) | waited until | got the email saying "your flowers have been delivered". They weren't delivered at all. I called to make sure where my order was and the rude lady over the phone said with a nasty attitude "well I marked it as delivered before | left" mind you this was at 2:30 that it was marked as delivered. I told her, well I need a refund because you won't be delivering the flowers due to the business now being closed (3:30pm) and she gave me another nasty attitude saying that I need to specify that. No where on the website does it say that I need to specify when a business closes. I told her again, I needed my refund or I'm calling the bank and she said "yeah okay" and proceeded to hang up in my face. Do not buy from here. Very unprofessional and ridiculous customer service

I was disappointed in the flowers that were sent to my sister. Spent over $100 for them and there…read moreare no roses, no "rainbow" colors. Vase is basic, not like in the picture. More yellow daisies than anything else. No ribbon around the vase. Just a bunch of flowers shoved in a vase, no care taken to arrange them. I won't be ordering from this place again.

The perfume is perfection. I never thought you all sold that type of stuff, but to my surprise. I…read morelove it

I live out of state and needed a silk cone arrangement for a gravesite service delivered. Nobody…read morewanted to arrive and see a faded arrangement in the vase, but I wasn't sure if a florist even handled "fake flowers" for a cemetery. Well, Rosemont sure did, and an absolutely gorgeous arrangement was delivered prior to the service, and was ready to be placed on the gravestone afterwards. I actually had to scroll up on the picture I received to make sure the flowers were fake, because they looked so great I was worried I got fresh flowers by mistake! it waMy sister was driving in from Georgia during COVID and was stressing about finding a Michaels and making her own arrangement, so this was a huge load off the family. Thanks Rosemont! PS...You finally proved to me that florists read the obituaries, because nobody ever spells my name right without help...haha...very impressive.

Very disappointed. My husband was going to be out of town for our Anniversary so he arranged to…read morehave flowers delivered to my job that day. He's not a "Flowers for every occasion" kind of guy so this would have been an amazing surprise that I was in no way expecting. Well it wasn't a surprise. The flowers were never delivered and my husband was so upset when he found out. I'm upset that his surprise was ruined. Lee & Lan did say they would credit him back his money but that doesn't make up for screwing up the delivery. I'm shocked because I've used them in the past and I hope this is not indicative of their current services. I'm also very disappointed that I didn't get the flowers. It would have meant SO much to me since my husband couldn't be here.

Awesome job .. Bravo. Wasn't able to be in town for my friend's parent's 60th wedding anniversary…read more Made the call and ordered a flower arrangement for a wedding anniversary .. The flowers that were chosen were exceptional .. The quality of the flowers, the professionalism, the actual design, and the life of the flowers .. OMG!! Awesome! The flowers lasted for over 3 weeks .. 3 weeks!! ... No exaggerating. I will, without hesitation, always recommend Lee & Lan .. Lee & Lan was also responsible for designing the blanket for my Grandmother's casket. The yellow roses were beautiful .. The blanket itself was beautiful. Thank you to the arrangers for providing a beautiful design ..

I live far away and wanted to surprise my mom for her birthday so I decided to send her flowers! I…read moream very pleased with the customer service and for the beautiful arrangement! My momma was very happy. It meant so much to me that the woman I talked to on the phone (I think it was the manager) took the time to listen to what I wanted. She was so sweet, it made my day just talking to her, not to mention she was able to deliver the flowers super fast! Excellent customer care, I will continue using them in the future! I love southern hospitality!

From the owner: At Talisi Florist, your local florist serving Tallassee and its surrounding communities since 2016,…read morewe love nothing more than creating beautiful, unique floral arrangements for the significant occasions in your life. Since you deserve nothing less than the very best, we create our designs with your vision in mind using only the freshest blooms that farms have to offer. Our warm, accommodating staff has many years of customer service experience, and we are here to ensure you are completely satisfied with everything we do for you. No matter the occasion, we'll craft a one-of-a-kind arrangement that'll be as beautiful as it is unique.

E and E House of Flowers is the BEST! They have always come through for me whenever I needed a…read moreBEAUTIFUL arrangement. I ordered this arrangement for my dear cousin who passed away in March and Erica and her team did not disappoint. The arrangement was much APPRECIATED by the family. The arrangement was well worth the price! Thank you Erica and team for your GREAT service and GORGEOUS arrangements. I will be coming back.

This place was amazing. I called on my anniversary and the lady asked what the occasion was and how…read moremuch I was wanting to spend. Within 20 minutes she orchestrated the most beautiful arrangement I have seen.