During the last heavy storm, we a piece of our facia ripped off and our gutter tore loose from the…read morehouse two stories up. With additional pending storms looming, we were afraid the whole gutter would be ripped off and damaged if not repaired quickly. I called on a Wednesday morning, by noon I had a quote. We got back with them late Wednesday afternoon. The job was completed THE NEXT DAY. They matched my existing siding and the repair is flawless. The crew was courteous and professional. We are very impressed.

They did a price compare on another quote but ended up getting a better warranty because they are…read moreplatinum preferred by owens corning which makes a huge difference. Install and done in one day. we picked the higher end deck defense underlay color sand dune with the trudef duration flex absolutely no high pressure, we had defective shingles from another roofer 14 years ago and had to pay out of pocket. They gave us several ideas several options. We decided to wait till fall and they never hassled us. Great communication texted and emails. installed what we asked for and even did some extras that we didnt know they were going to do. roof and colors look great , warranty paper work as what they said and no hidden costs or fees it was what we agreed on. just perfect!!!!! they did a great job with clean up they spent alot of time cleaning up and making sure it was all clean , no damage to anything either

If I could give 10 stars, I would…read more We've been using Acord for all our roofing needs for the past 15 years. Brian is 2nd generation (at least); I started doing business with them when his dad was still running the business. We had a leak in a valley after buying our home and he went up there with a hose, in and out of the attic, etc. He spent a good amount of time figuring out what was going on, and how to best fix it. After fixing it, he said on the way out, "Let me know if it leaks again and we'll come take care of it." You've got to love a company that stands by their work! Over the years we've had a lot of minor repairs done both here and at our home in St Joe, put on a rolled roof, had flashing, shingles, and chimney masonry repair work done, put on a full shingled roof on our primary home, and had gutters completely replaced. They've done it all for a lot less than others bid and I've never had to question the quality of their work. Brian and his team have always been VERY responsive, calling us back right away, getting someone out to make repairs when needed right away, and always standing by their work. They've always gone above and beyond (e.g. coming in to spray oil-based primer over the stains on a 20' ceiling because I couldn't reach it with my ladder after they fixed the leak above. It's those little things that go above and beyond. If anyone ever asks for a roofer recommendation, we don't hesitate to recommend Acord. They've been around a long time, with good reason.

Brian made the effort to come by to discuss my situation and assured me that everything was done as…read moreexpected (correct shingles), and that when insurance companies 'test' shingles, they will always say that they are 30 year. He informed me that had I called him, he could have had it verified. My recent roof was installed and I had to question the installers as to why they were not using plywood to protect my home the same way Acord did. It seems these installers were in too much of a hurry to do that and now they get to come back and fix the resulting issues. I believe what Brian is telling me and I appreciate his attention to detail.

My experience with JR & Co has been nothing less than excellent from start to finish. Luke Williams…read moreis the very knowledgeable project manager that was very helpful and genuinely committed to making sure that the project was successful. He made the process of working with my insurance company very simple and was very familiar with the adjuster who was assigned. When it came time for the team to show up Luke was there to put up protective equipment around all of our garden essentials and the crew was very mindful of our belongings while constantly loading the roofing trash into the trash trailer. Even though the crew is Hispanic there was an English speaker who communicated the daily plans with me at all times of the project. I ordered a designer shingle which is less common, but the crew told me they have many years installing several dozen projects with the same shingle and have had plenty of experience with how to install it. When the project was completed they spent a considerable amount of time cleaning the yard to free it from nails and the smaller debris. I will be happy to recommend JR & Co to as many people as I can for as long as it is relevant.

One of the better experiences. Truthful And excellent workmanship. Upgraded our shingles at no…read moreextra costs.

I needed a minor repair of 1 piece of siding that was fell off my 2nd story during a recent storm…read more Since EEC was the installer a few years ago I gave them a call to get a quote, provided pictures but after 5 weeks they were still not able to send anyone for the repair due to not having a 'repair guy' on staff.

We had so much work done by this company. We had put it off for so long. New roof, windows,…read moredoors, gutters, wrap and siding. Went from a house that was ok, to something seriously spectacular!!! And, since the next 20 years or so will see us get too old to be doing repairs and upkeep on our own, this was a perfect option! The crew did a great job picking the job site up every night before leaving!! They worked long hard hours, we're knowledgeable, respectful and did an amazing job on it all!! I went with this company because I knew someone that used them, so I got a chance to see their handy work before they even stared on ours! I would gladly give them a glorious review!! I can't wait to see the savings roll in!!

This company is worth every penny! Very pleased with there work, very fast! Had my roof put on in 5…read morehours! Family oriented!! Definitely recommend these guys to anyone needing a new roof! Fantastic work!! And American owned and operated!!!!

I have had to call more contractors for this old house since I bought it 2 years ago, and this will…read morebe my first time reviewing one. The only reason I am reviewing is to inform people that this company truly cares about the people they are called out to help, and the quality of service is top notch. Brad has gone above and beyond. I will never call a different roofer.

After a recent deluge, I contacted Tim, with Central Plains Roofing, when our roof started leaking…read morein two places. He had his crew chief out here in a couple of days and had a crew up on our roof in no more than a week. It only took them one afternoon and we were good to go. They were nothing but courteous and Tim called frequently until his schedule permitted the work to be done. (Communication is crucial to my satisfaction) They didn't insist we needed a new roof, though ours is 23 years old. For a tenth of the cost of a new roof, they repaired the one we already had. My only reservation is that the whole crew was Mexican. Or Mexican-American, -I dunno. Tim claims that he can't get Anglos to do the work.

Had an issue with our roof, Alex came out and took care of it quickly. Was excellent service and…read morecharged next to nothing!! Would HIGHLY recommend this company for all roofing needs.

The job that protocol roofing undertook for us was complex gutter repair and maintenance that…read moreinvolved replacing some rotted wood and other complications. The work was completed in a manner that exceeded my expectations. I highly recommend Michael and protocol roofing.

Mike was incredibly knowledgeable and genuinely compassionate throughout the entire process of…read morereplacing our roof. After a severe storm caused major damage, we were stressed about how to afford a full replacement. Mike confidently explained that our insurance would cover it and took care of the whole claims process for us. We now have a beautiful new roof! Thank you, Mike, for your outstanding customer service, thorough follow-through, and for handling all the insurance details. I highly recommend Protocol Roofing for any roofing needs--you won't be disappointed!