Our needs were addressed quickly. Workmanship was excellent. Overall, this contractor was pricy,…read moreparticularly for labour. I highly recommend that the project estimate be detailed, precise and descriptive in order to avoid issues downstream - Demand a very detailed statement of work including illustrations and photographs if possible. Demand full visibility of parts and consumables. Contractor may not be comfortable with electrical tasks and may demand that a third party electrician be involved. This may present added cost and unexpected expenses. In summary, very good and recommended contractor provided a good and strict project planning process be followed together with reasonable amount of scrutiny towards estimates and statement of work (clarity).

Outstanding customer service! ARH HVAC/R installed an AC unit for us in Fall '22. We unfortunately…read morehad a lemon of a unit as it stopped working this past summer. Torin was amazing when he came to inspect the unit. The company ended up ordering us a whole new unit and installed without any cost on us. We would highly recommend this company to anyone and will be using them in the future!

I would recommend Big Mountain to anyone needing there service. The receptionist is always very…read morehelpful, the communication is just great. They have wow customer service. They get things done. Joe and Gord sure know what they are talking about and know what to do!.

From the owner: Stay comfortable with Big Mountain Services. We offer ventilation and air conditioning services for…read morehomeowners in the Canmore area. For heating, refrigeration and furnace installation, sales and repair, call us today.

I wish I could give them a -5. worst plumbers in the world. two plumbers showed up at my house to…read moredo 2 jobs. fix a shower that did not work, and install a toilet. did i mention 2 plumbers came. the one that was in charge I guess, said they did not have time to fix the shower but could install the toilet. Considering I booker 3 weeks earlier you would have thought they would have scheduled enough time but they did not. so they installed the toilet told my wife it was done and left. 3 HOUERS LATER. WTF. When I came home I was told the toilet would not flush. so I put an endoscope down the toilet and saw it had a metal cap in the drain. I pulled the toilet off the base cleared the drain and re installed it in 1.25 hours. By my self, did I mention that there was 2 of them. OOOOO I also hade to go to the hardware store to get a new wax ring, took about .5 hours. So to pull the toilet clear the drain and re install it took about 45 min. took 2 journeymen plumbers 3 hours. WTF I WAS BILLED $637.88 TO INSTALL A CLOUGED TOILET. F...ING RIDICULES SCAMMERS & THEFTS

Terrible service and charged over $200 for a phone call. A phone call that supposedly gave…read moreassistance. The call did not address solving the issue but was arranging for a stop by to take a picture. They failed to follow up and had to call them after 3 weeks to enquire if they had received the part yet - they had forgot about us. Billed us for weekend rates without need - could have to be repaired during the week at regular time. Took over three months to speak to someone about the concern with the bill. The manager's and owner's story did not match the technician's reports, texts, communication - was obviously making up excuses.

Ken came highly recommended from many others in the bow valley community connection. He helped us…read morechoose the best replacement water heater and was also able to determine how to fix our in floor heating which other outfits in the area had misdiagnosed with their "service" calls. Ken's experience came through and it's easy to see why so many people recommended him. If you're looking for great honest service you can rely on Ken.

From the owner: Elevation Plumbing and heating Ltd provides plumbing and heating services for clients in Canmore,…read moreBanff and surrounding areas. We specialize in residential service, new construction, renovations. We also specialize in hot water heating and high efficiency furnace replacement.

These guys came strongly recommended from a friend, so I called to inquire about getting a simple…read morerepair done to my furnace. I like to support small business, but did not end up going with them for a couple reasons: mostly, they were cagey about their actual labour rate, and quoted me 4 hours of labour for a job that should be at absolute most 2 hours of work. In the end, the large local company I went with ended up being 20% less than what these folks offered. I don't know if the original quote would have come down when the job ended up being 1/4 of the time quoted (which it was) but they sure didn't offer that when I asked for clarification on the quote. They may do great work, and you may get a great deal if you take the time to negotiate, but my experience with them wasn't particularly great - 2 stars (ymmv).

Rusty Pipe Mechanical has done a few jobs in my home over the years, installing a gas line for my…read morerange and fixing my air conditioning unit. Service was prompt and friendly and the areas the work was done in was left tidy after the work was done.

I have reached out to Bighorn three times in the past three years to see if they could take on a…read moresome work for me. Not once did they respond, either to emails or a voice mail. I get everyone is busy right now, but it is simply professional courtesy to respond to any legitimate enquiry, whether you are interested in the work or not.

From the owner: For all your big fabrication jobs, come to Bighorn Sheet Metal in Banff. For 35 years, we have…read morecreated and installed single and multi-zone HVAC systems for residential, commercial and industrial buildings. For special projects, we will work with you to create customized sheets using stainless and galvanized steel, pre-painted aluminum, copper and brass. Call us today for all your custom sheet metal needs.

I contacted Horizon Heating to replace two existing furnaces that were showing their age. I was…read moregiven a quote complete with options for several different makes and features. Once I made a decision to replace two furnaces, two humidifiers, one air conditioner I was given a firm quote with a start and finish date. Simon and Danny were the two gentlemen that showed up on time despite a large dump of snow. They removed the old furnaces and installed the new furnaces one at a time. At no time was our house uncomfortable during a cold period. They said two and half days. The removal, install was completed on schedule. Everything was left tidy and clean. Both Simon and Danny were very knowledgeable and courteous. Both Simon and Danny were well trained and knew the products they were installing. They kept me informed the whole time, explained how everything worked. The final bill was exactly as quoted. Well done Horizon heating. Thank you.

I bought a new furnace from Horizon and what a big mistake. I just had it serviced in July to the…read moretune of $200+ dollars and surprise surprise....started up the furnace and it doesn't work...so back they came to fix the problem on a new furnace and the part is free but gouged us for another service fee. so to maintain a furnace I bought in May 2021 I spent $371 plus $150 today within 1 year Run as fast as you can from this cash trap