Chris is simply the best! He helped us tremendously through our home buying process. He was very…read morecommunicative and responsive to all of our emails, texts, and phone calls. And he was always happy to answer any questions thoughtfully and thoroughly and to share trustworthy advice when necessary. Most of all, he is so friendly, trustworthy and kind. Their team use a portal that makes it easy to submit documentation and track our status. From the pre-approval to the closing, he made sure the process was timely and smooth. Highly recommend!

The next time I refinance or buy a new home, I will certainly be using NW Capital Mortgage. I have…read moreworked with Chris and his team two other times prior and every experience has been exactly what I would expect from a mortgage company. He is very transparent with all the lending options and explained all the details, the pros and cons, without me having to pull it out of him. Chris worked very hard for me and was easy to contact every time. You will be happy with how smooth the process can go with this team!

Jeff and Tania were fantastic to work with on my recent loan. Jeff was extremely responsive and…read moreeven took time on a weekend to make sure we locked in the best possible rate. He really felt like a partner who had my best interests in mind the whole way through. Tania was also a huge help in keeping all the paperwork organized so we could close on time. I highly recommend them both and definitely look forward to working with Jeff again.

Working with Jeff was one of the best decisions we made during our first home-buying experience!…read moreNearly five years later, we are still grateful for all that Jeff has helped us to achieve. As first-time buyers we had lots of questions, but Jeff guided us through the mortgage process with patience, professionalism, and genuine care. Jeff not only secured a great mortgage rate for us, but he provided sound financial advice that gave our family peace of mind for both the short and long term. What truly sets Jeff apart is the personal touch and warmth he brings - from your first interaction with him, you can tell he genuinely wants the best for you and will do everything within his means to help you achieve it. That's so rare to find in this day and age. Jeff continues to stay in touch with our family for birthdays and holidays, and has even helped our close friends buy their first home just recently! He has consistently been a positive, guiding voice for us, and is always available to share advice when we have an odd question here and there. We are grateful to have met him and can't recommend him highly enough!

I am so incredibly happy with the work Cesar did in representing my financial interests during the…read morehomebuying process. His hard work, attention to detail and genuine care in making sure I was well informed and happy throughout this experience was top notch. Buying a home can be a rather overwhelming process as there is so much to keep track and stay on top of but having Cesar there guiding me throughout the experience, checking in on me and making sure I understood everything made me feel so much more confident and comfortable. I also truly appreciated his speedy responses to my questions and him taking the time to make availability if I needed anything. His expertise in all areas and access to so many different lenders afforded me better options than I would have normally had access to if I'd chosen to work with just one mortgage company. I will continue to work with him for any projects moving forward or if refinancing in the future. I highly recommend him and will be referring all of my friends and family to him as well!

Cesar is very hard working and responsive he will go the extra mile to get your loan funded…read more He is very knowledgeable and takes care of his clients

David Hill was the perfect person to partner up with when we bought our first home. He created a…read moresense of ease and comfort for my husband and I. I never felt as if he didn't know what he was doing, I always felt confident with who was working on my loan. You can tell he genuinely cares about his clients as people, and not just clients. If he told us he would call us back, he would call us when he said he would. He made buying a house easy!

From the owner: We strive to provide our customers with the best Home Loan experience they will ever have. This is…read morea goal we take very seriously and have had 100's of happy customers as a result. We look forward to working with you. Give us a call today!

My husband and I bought our first home with the help from Paul. He was extremely adept at…read moretranslating confusing mortgage information into lay terms I could understand and follow. He was patient answering questions, and diligent at following up with emails and/or phone calls. He is personable, knowledgable, and highly competent; I'd strongly recommend his services to anyone.

We loved working with Mann Mortgage as we purchased our first home. Paul and Chanda did everything…read morein their power to keep us informed and on track throughout the mortgage process. Thanks to them we never felt overwhelmed and always felt like we were in good hands. They even came to our rescue early on in the process when we needed a last minute pre-approval for an offer. We will definitely be using them again if we need another mortgage.

I've been a member of credit union for about 30 years. I've always been satisfied with the people…read morethat work there and any other services I need.

I mean, it's a bank. Columbia Credit Union usually is staffed by competent and intelligent people,…read morealthough I've had a few unfortunate incidents with the manager at this location, such as ordering a replacement debit card before an international trip and it not arriving in time. It is the most convenient location for me in regards to work, so I frequent it more out of necessity than anything. At least it is clean, orderly and generally very efficient at processing any sort of transaction. I would rate Columbia Credit Union five stars over any other bank I've ever frequented, so it has that going for it. Just make sure that any special transactions are followed up on, or you might find yourself picking up the pieces afterward.

*Not recommended.* I spoke with a loan officer who specializes in construction loans, and the…read moreexperience was deeply unprofessional. He spoke at an overwhelming pace, used inappropriate language throughout the conversation (including repeatedly saying "f*** it" in a dismissive tone), and responded to my clarifying questions with condescension--asking "don't you remember?" rather than actually helping. I had a similarly negative interaction with another representative from this company about a year ago. It might be a coincidence, but based on my experience, it feels like dismissiveness and hostility toward potential clients is a feature--not a bug--of their customer service culture. I won't engage with a business that treats people this way.

I am beyond grateful to Ashley Donkin for her unwavering assistance in helping me buy my first…read morehome. As this was my first time going through this process, I wasn't sure what to expect, but I had heard such horror stories and warnings from other homeowners in my life when it came to greedy mortgage companies and ineffectual mortgage loan officers. My time with both Evergreen and Ashley couldn't have been further from that. Ashley very patiently explained every little thing to me (often more than once), was available via multiple modes of contact (many times late at night via text), and, I firmly believe, had my best interest at heart. I had contacted other home loan institutions prior to receiving the recommendation to try Ashley at Evergreen from my realtor, Jason Wasinger, and my experience with everyone else was less than satisfactory. Upon being put in contact with Ashley, I immediately knew that I had found the loan officer I wanted to work with--she was so kind, caring, understanding of my situation, and willing to work with whatever I threw at her. She remained an almost daily point of contact during my home hunt--she didn't disappear when there were no new updates, or lose faith in my home buying process. She was willing to work with my technology-illiterate parents when it came to receiving certain documents from them, and did so very graciously and patiently. Ashley listened to my needs and requests and did everything she could to make my dream of buying a home a reality, and for that, I am eternally grateful. To make matters more complicated, we started working together during the initial concerns of the COVID-19 outbreak, when the world seemed full of uncertainty. I can say, with absolute seriousness, that having Ashley on my team during this stressful time helped keep me grounded. Buying a home is considered one of the top ten most stress-inducing life events (as I'm sure you are aware), and doing so during a pandemic doesn't make that any easier. But with Ashley, I knew I was in good hands, and that I had nothing to worry about on the finance front and could focus on taking care of my family and friends. I really can't say enough good things about my experience with both Ashley and Evergreen. I have already been singing her praises, and will continue to do so to anyone who will listen to me. I feel truly lucky that I had her on my side during this time. I am so thankful to both her and Evergreen for their support, and as a result, I am a customer for life.