This is the best dentist I've ever been to. The doctor is kind, considerate and funny. His hygenist…read moreis the most gentle I've experienced, she is new but knows her field. I highly recommend this office for your dental needs and the whole staff is friendly.

Excellent service and care. They are there for me for all routine and urgent needs. Great people…read moreprovide a friendly atmosphere.

Just moved to the Cheyenne area and needed to find a dentist, but just didn't make the time to find…read moreone, suddenly in a matter of hours, I now needed a dentist. I asked my neighbors if they know a good dentist and they told me about Aesthetic. I had an abbess tooth over the weekend and on Monday I called Aesthetic and they got me in that day, Dr Dz has a great bedside manner and explained everything to me, sent me to a an Excellent specialist ,Dr Mead, that day and had me fixed up in a matter of hours. Now they are my new Dentist. Also the Staff is extremely Friendly too.

Okay, this place is GREAT the dentists and MOST of the staff, are compassionate, reasonable, and…read morerespectful....HOWEVER, the "office manager" is extremely rude. She was absolutely insistent that we pay for our "missed" this number was in the hundreds, and as we all know NO ONE can really afford to pay HUNDREDS of dollars for "missed" appointments. I told her, I was in the hospital, which is why I couldn't make it to the appointments. I feel as though this is a pretty darn good excuse for missing a dental appointment, but the "office manager" told me, it's still my responsibility to cancel the appointment, well what if I was INCAPABLE of calling to cancel? After all no one PLANS to end up in the ER. Now, I wasn't actually incapable of calling to cancel, but it wasn't at all top of mind, I had bigger fish to fry, concerning my health care. She told me all balances needed to be paid, prior to seeing me for an abscessed tooth. Absurd, and shows how much she cares about their patients. Well unfortunately, this ONE bad apple really did spoil the whole bunch. Sorry guys, far too much competition in dentistry, for me to lower my standards. Thanks, but no thanks!

I highly recommend this office. Friendly & professional staff & great Dentist. I saw Dr. Bassett…read moreand he was wonderful. Genesis (Receptionist) and Cindy (Assistant) were awesome. Made for a good visit to the Dentist, and let's face it, who likes having to go to the Dentist. I had 3 teeth pulled and it was painless. I would highly recommend this office to anyone.

I have a natural and extreme fear of going to the dentist but I accept it as a necessary activity…read morebecause I like having teeth. Yesterday, I went for a cleaning and I expressed my concern to the Hygienist, Jen. Jen was comforting, calm, and polite. She explained what would happen every step of the way and she answered my questions. Jen's demeanor and professionalism helped me relax throughout the whole procedure. That appointment was by far the best dental appointment I have ever had IN MY WHOLE LIFE! Go to Granite Springs and ask for Jen!!!

Best visit yet! We have been seeing Dr Asay for over 10 years and I can't express how grateful we…read moreare for the exceptional care she has provided for my daughter who has Down syndrome. Not only does her staff go above beyond to make her feel comfortable, but their level of patience understanding and respect is truly unmatched. Even though my daughter technically aged out of paediatric care a few years ago, Dr Asay continues to treat her with the same kindness and expertise that she always has. This kind of dedication is rare and it speaks volumes about her commitment to her patients. I would never take my daughter anywhere else EVER! If you're looking for a dentist who treats your child like family and genuinely cares for their well-being, Dr. Asay is the only one to trust.

Poor communication from this office is costing me $2,000. As someone who asks all the questions to…read moremake sure my insurance will cover my children's care- who put in paperwork with their ages well in advance to the appointment (per Smile Academy policy) I was informed that they definitely took my insurance and later got the full bill because my son is 8 and cannot be seen by a PEDIATRIC dentist. Yep, that's right. In talking with my insurance, they told me that the office was informed that my 8 year old would not be covered. I didn't get a phone call. They still saw my son. Nothing was said. I paid the co pay. All was totally normal. Except for the actual visit and care. Cal Bullock. He is rude to his assistants and treated me like I didn't know anything. Understandably, he is the professional and I am just the client. I was given a form to sign and indicate what type of material I wanted going in my son's mouth. I communicated composite and selected it on the form with my signature. He put metal in my son's mouth. Because he could. Because even filing a grievance with the insurance company on this behavior only got me a line saying "We are so sorry this was your experience," and here's the bill on top of not doing what you asked for. No accountability. They don't care. And yet, they can't stop writing me with their passed due notes. I am the kind of nice person who rarely gets actual help from customer service because I am just too nice. Hey, I am a barista. I know the only time anyone listens up and actually helps is when people are angry. I see it all the time. Throw a big fit and the pay off is everything is free. I won't do that. It's not ethical. I will finally write my first bad review because other people deserve to know. I went to work at Starbucks for their amazing benefits because before that, I have had to pay for health care and dentist appointments out of pocket for my family of 5. That was hard. Finally I have insurance! I went to Smile Academy thinking I could finally afford to take care of my kids. Well, nope. I still have to pay out of pocket. And not because I did anything wrong. I followed all the guidelines to get a dentist and appointment. I just wasn't told the truth when my child got seen in spite of their knowing he wasn't covered, again contrary to all communication, and when I was handed a form that made me believe the choice of procedure was the parent's. At Smile Academy there are some of the nicest people I have talked to- in office. But once I was outside of the office. They don't care. My experience was unethical on their part. They aren't even working with me to lower the bill in light of all of this because funny story my 8 year old has insurance. I could literally cry. I hope this helps someone make a better choice for their kids.

I have been going to this dentist since i was little, it was recently switched to this dentist. The…read moreformer one retired and the great service has still continued. Starting with the friendly receptionist, to the great hygienists that clean your teeth to perfection. Going to the dentist is not everyone's favorite, i don't mind going to the dentist with such a great place to get your dental care taken care of.

I had go e there before the former Dentist retired and I loved it. The current dentist is friendly…read moreenough and knowledgeable but the wait is super long. They make your appointment at a certain time and you're lucky if you see the Dentist within 45 minutes of getting there.

I was told that I PROBABLY needed a root canal on a tooth. So today I went to East Pershing Dental…read moreto have that done since my regular dentist, Dr Whiting of Wyoming Cosmetic and Family Dental lied to me. I was so happy I went to East Pershing Dental. I could not believe how well everything went. The staff are super and real personable. I was treated like someone very special. When Dr. Christopherson examined me, he asked several questions and tested the tooth in question. He then told me there is no cavity and the sensitivity could be from change of season, sinuses or many things. He told me he would just wait if he were me to see if it would settle down. If it didn't for me to call and they would get me in asap. He could have gone ahead and done the procedure and charged me from one to two thousand dollars. Thank you sir.

Dr Christopherson, is one of the only Dentists in town who accepts Wy Medicaid. That being said,…read morehis office was extremely kind and helpful getting my Special Needs daughter in, when she was in pain, as a new patient. This office is AWESOME! I can't say enough about their demeanor, respect and helpfulness for their patient's comfort, pain, and dental health. They are extremely calm and laid back and not in a hurry, which is great when dealing with people who have extreme dental anxiety. They also helped with insurance questions and reached out to find out what was available. They got the insurance to pay for Nitrous Oxide, to make sure my daughter was comfortable and calm during her visits. A root canal only took about 20 minutes and it was completely painless. Dr. C is very knowledgeable and understanding and works quickly and pro actively for his patients. I'm very impressed with this office.

I was told that some of my fillings were cracking my teeth and I needed to get crowns. I let them…read moreput two crowns in my mouth and was told my insurance would cover everything but $600 per crown. I paid my share ($1200.00) and they submitted the rest to insurance. Insurance deemed the crowns unnecessary so I was on the hook for another $1020.50. I asked if they could write at least part of it off and was told the could not. I ask for one of the dentists to call me and never received a phone call. I am on a fixed income so the extra is a struggle. I have been paying them $50 a month and rodat I got a past due notice. The last time I received a bill was in August. I wouldn't recommend this place unless you are willing to be scammed!

While traveling my wife cracked a tooth. Dr Chad was excellent in calling back and scheduling an…read moreappointment the next day. My wife had an XRay and found the tooth cracked. The tooth was removed expertly and quickly by Dr Chad. Would highly recommend this dentist

Every single one of these ladies are amazing! Dr Kristoferson is great I especially love his call…read morejust to check if you're okay after the appointment later. This is not just a dentist, it's a unity of great people who care.

The staff are very professional and friendly. They put you at ease the minute you walk in the…read moredoor. Their appointment reminders are very helpful and easy to respond to. Very good experience.