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Alpha Medical Aids

1.0 (1 review)

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13 years ago

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People searched for Medical Supplies 167 times last month within 15 miles of this business.

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Simple Comforts

Simple Comforts

3.2(6 reviews)
3.6 mi
Established in 2004
Free estimates

My mother purchased a Zoomer chair from here a year ago when I was in town so I picked it up for…read moreher. She wasn't able to get the chair to work and so it sat for a year. We thought something was wrong with it. On my next visit to Charlottesville I brought the chair back to the store on my way out of town but they had just closed about 10 minutes earlier. I waved my arms and got Stephanie's attention. She came, opened the door, and heard the issue despite the fact that she was due elsewhere. It turned out that the problem was easy to solve--we probably could have done it ourselves. But I was blown away that she opened the door and helped me when she was under zero obligation to do so. This was above and beyond to me, especially as a New York City transplant. Thank you a million!

Promised a product they did not have: We were on vacation at…read moreLake Anna. The bathroom adaptations at our rental house were not working out for my husband. I identified a raised seat that had worked for him in the past. I called the store with the specific manufacturer and style that I was looking for. John assured me that they had it in stock. After driving an hour, when I arrived at the store they did NOT have the product. What they offered me was a totally different brand that did not address his needs. Essentially it was what we already had! Wasted hours of my precious vacation time. So frustrating!

JK Medical Supplies - Educating the educators conference by Aquity  Mr Mark

JK Medical Supplies

4.6(13 reviews)
87.8 mi

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

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Alpha Medical Aids - medicalsupplies - Updated May 2026

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