My mother purchased a Zoomer chair from here a year ago when I was in town so I picked it up for…read moreher. She wasn't able to get the chair to work and so it sat for a year. We thought something was wrong with it. On my next visit to Charlottesville I brought the chair back to the store on my way out of town but they had just closed about 10 minutes earlier. I waved my arms and got Stephanie's attention. She came, opened the door, and heard the issue despite the fact that she was due elsewhere. It turned out that the problem was easy to solve--we probably could have done it ourselves. But I was blown away that she opened the door and helped me when she was under zero obligation to do so. This was above and beyond to me, especially as a New York City transplant. Thank you a million!

Promised a product they did not have: We were on vacation at…read moreLake Anna. The bathroom adaptations at our rental house were not working out for my husband. I identified a raised seat that had worked for him in the past. I called the store with the specific manufacturer and style that I was looking for. John assured me that they had it in stock. After driving an hour, when I arrived at the store they did NOT have the product. What they offered me was a totally different brand that did not address his needs. Essentially it was what we already had! Wasted hours of my precious vacation time. So frustrating!

I don't understand all the bad reviews, I was treated very good here. They showed me all the…read moreaspects of my CPAP machine including the maintenance of it. She was able to answer every additional question I had. I left feeling very good and can not wait to try my CPAP tonight.

Michael is great but the rest of the place is awful. They are rude and unhelpful. They did not…read moresend the results of an oxygen saturation test to my doctor for 3 months which contained information that could have adversely affected my health.

Yesterday I called Comfort Medical and spoke with Hanson concerning adding an adult air mattress (…read morewhich start at 80 inches) for our existing hospital bed platform, which is 74 inches. He explained all considerations of the purchase with professional, knowledgeable, common sesicle and compassionate approach. I have been in the store many times for smaller items and great experience every time. Now I can add the phone experience top notch as well.

I visited this store at the end of May 2022 for the first time to look for compression hose and…read morescrubs for work. I wasn't greeted by either one of the older female associates working that day, but noticed one of them staring while I sorted through the scrubs racks. I asked her a question, and she answered, but didn't offer any further assistance and continued to stare. I ended up purchasing over $200 of merchandise (scrubs, compression stockings, and shoes). Today I returned and wasn't greeted by either of the two older female associates- one (grey hair in ponytail) turned around and looked at me then turned back to the customer she was helping. The other one came to the register area and stared me down while I looked through the compression hose. The final straw for me was when another customer entered and was pleasantly greeted by the staring associate. I will take my business elsewhere. TL;DR: the scrubs selection is okay but the customer service, at least for me, was poor.

Idk who the previous reviewed dealt with but the company I visited on Seminole Tr in Albemarle Co…read moreVA was lovely. The gentleman at the front desk was gregarious and engaging and answered a few questions for me. My technician, Tom, was also wonderful and walked me through my new CPAP (not my first). That said, I have to call bc I'm having trouble with my machine. I'll update w my customer service experience. ​​

This place is horrible. My doctor sent them a prescription and I received an automated call back…read moresaying Roberts would be in touch soon to schedule an appointment. Three weeks went by. I called them and just received automated messages. I called again and spoke to a person who transferred me to a line that was just automated and promised a call back. I never received a call back. It's now been a month since I initially talked to Roberts and I still don't have an appointment.

Had to get CPAP supplies for my husband. I went here after dealing with a rude employee from…read moreRoberts Home Medical next door. The staff here was super helpful and had exactly what I needed, a lifesaver! Thank you!

Sometimes, with medical equipment, you need someone who knows the products, and can steer you in…read morethe right direction. Sometimes, they don't have exactly what you called or asked about, but will make sure to help you anyway. I would call again, and gladly speak w Paul because he genuinely cares about his customers.

Kirk at AllMed went above and beyond to help my family! My Dad needed a wheelchair, STAT and Kirk…read morewas able to find the perfect one for him-not only that but he personally delivered it on his way home from work! He was so kind and even made sure the chair fit my dad before he left. Kirk was personable and funny but most of all so generous and helpful. AllMed, you have a great asset in Kirk! He deserves a raise

I needed oxygen for an art project and Robert's Oxygen was there for me! The man who helped me was…read morekind and helpful, and he made me feel completely comfortable about asking for advice. Also important, the price was great.

VIP Scooters is one of my graphic design clients. The owners have been nothing but friendly and…read moreprofessional throughout our business relationship. I have no doubt they run their business with the same professionalism and courtesy.

I was searching for hours on-line and on the phone for a front open walker for my adult nephew who…read morehas Cerebral Palsy. It was like they don't exist. I finally gave one more try by calling VIP Scooters. The lady I talked with knew exactly what I was talking about. She not only knew but she gave me the correct name of what I was talking about: a gait trainer. They had one in stock. My husband and I were there the next day. The owner took care of us. He was helpful and friendly.

My son broke a piece of his nebulizer on a Sunday morning, and I am so grateful JK Medical Supplies…read moreis open on Sundays. The proprietor had the equipment we needed and was very nice to talk to. Thank you!

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!