TLDR: I'm about to call them and fire them.
I called and got a quick response from them when I knew I was getting surgery and wouldn't be able to mow my own lawn for several weeks.
Unfortunately, the surgery left me having a lot of difficulty getting out of bed. I have a dog and left the back door open for roughly 1.5 weeks so she could come and go as she pleased. Well, they BROKE MY FENCE, leaving the gate unable to latch, and NEVER told me. No calls, no texts, no knocks on the door, no emails. That was a week and a half my dog had to wander around the streets of Bozeman. Any other dog and I'd be leaving wanted posters all around town.
Sadly, I was still recovering and unable to arrange alternative mowing services, so shrugged it off. I was to be disappointed sadly.
I have several pictures of even more damage they've done to multiple sections of the concrete around my yard (How, I don't know, I've mowed my lawn hundreds of times and never managed to mow my concrete). Then, I looked at the "trimming" job they've done. There is very clear shaving to my fence posts.
Finally, the last straw was today. They mowed while I was at the park with my dog and I come home to find my back gate propped open with part of the fence they managed to break...
I can forgive damage to my property, but I can't forgive REPEATED attempts to let my dog loose in the neighborhood. read more