My girl and I boarded two of our dogs for the day. One of our dog was skittish and I was a bit…read moreworry leaving him. But the second I arrived I know our dogs are in good hands. You can tell immediately that Trina and her husband are animal lovers. They were great with our dogs. The facilities were clean and well maintained, they got a fenced off area for the dogs to run. I would definitely use their service again.

We were in ouray for almost a week for our daughters wedding and needed a place for Roxie to stay…read moreduring the actual wedding activities. She spent two nights and we were relieved to know she was safe and getting attention while we were otherwise engaged. Ouray Dog Company will be our go to in future stays.

Sorry to say I also received a couple bells and the dog keg and was very underwhelmed with the…read morequality. The bells were "antique finish" but very cheap and obviously fake and the buckle and leather strap were thin and poorly crafted. The collar for the keg was also cheap and the fixtures were silver (not brass like the keg) and flimsy. Keg itself may have been cool, but they covered it in shiny urethane and a poorly painted Swiss cross. My order was over $425 and to return there is a 20% restocking fee and postage is on me ($150.00 all in). Hopefully they will actually refund my order; they push exchanges. I just don't trust the products to do an exchange, especially with all the one star reviews. : (

I'm afraid this was a disappointing experience. Paid for two large bells with monogrammed brass…read moreplates and extra postage costs. Bells arrived in an open box, barely secured, with the plates loose in the box and glue splotches on the belt. My complaints were met with silence. Buyer beware!

I believe chow down employees have now saved the life of not one but two of my pups. Im thankful,…read moregrateful and blessed. I love supporting this business. The first time was being recommended to their cbd for seizures my beloved Courage was having it stopped them. Then when my Honey girl was having bloody poops i was recommended natur vet digestion it stopped the bleeding the very first dose. I will forever be thankful we have a chow down store in our town.

We spend the holidays in Ouray annually and bring the fur baby. This store carries Open Farm gently…read morecooked frozen foods!! Very convenient for us to just come by here and grab what we need for our stay. It's an amazing store with high quality dog supplies, very cool stuff here!!

Dre was so helpful showing me around the store, finding products for my fur babies and then to top…read moreit all off , she carried items to car and then gave my dogs biscuits, which they gobbled up enthusiastically :) The staff here has always been friendly and helpful. Dre was just another example of them going above and beyond great customer service.

A great pet store. They are so nice and helpful. They…read morecarry most everything you could possibly need from custom tags to cat towers. They even recommended a great lady who grooms cats. My cat needs those sharp nails trimmed regularly! Also, their parking lot is easy to park.

Welcoming owner. Had just what we needed. Good prices too. This is the kind of small business worth…read moresupporting. Will return.

Very comfortable love the two cats that are there. Great place to buy good food very knowledgeable…read moregreat place to shop very comforting

I just have to take a few minutes to express my complete gratitude and astonishment of the through…read morethe roof customer service that I received from the entire staff of Dirt Dawg. There is oustanding customer service and then there is what these people do! They took responsibility for a mistake that wasn't even theirs and owned it and went completely over the top in correcting it. In my 54 years on this planet, I have never been treated as well as I was today by the Dirt Dawg. Anytime my travels take me anywhere near Telluride I will be stopping by. This is how it's done. From myself and Sydney, thank you so much!

I have a new puppy and Lindsay stepped right up to help me get Ozzie set up the food and treats…read more I will be coming back.

A GREAT SHOP!!!…read more Please consider supporting this business - because they "care" about their customers and are nice to the humans accompanying their customers as well. Brought Rocky and Maia in for a self-serve bath mid-July 2021. Kayla guided us to the dog wash area and was polite, professional, and patient. Clearly the dogs know she's a 'dog advocate" because both dogs were on their worst behavior during their bath time. Anyway - I am impressed by the way this business is run/managed. And the staff - are simply out-of-this-world kind and engaging. Great Job Pawsitively Native !!! ... it's nice to see a well run mountain town business after our experience in CB with an unrelated pet boarding business.

If you "sometimes" humanize your pet, and you only want the sharpest gear for walking and…read moreadventuring, almost human grade treats, food and supplements, and high quality toys, this store is for you. They have everything cool I have at one time or another thought about buying my fuzzy critters all in one place. We found the staff/owner(?) extremely kind and helpful. She had thoughtful, non-judgmental, tried and true advice. I wouldn't hesitate visiting if you are in town or even just rolling through.

I walked in here with my pup. I saw that they have a variety of toys, foods, treats etc all the…read moregoods. It's a feel like a huge location with all the options. When I walked in I was immediately greeted and asked if I needed help. Now the bad.. I wanted to do a SELF SERVICE DOG WASH. And was told it's by appointment, it was about 12p and the next available was 4pm. I was stunned as to there being by appointment when I am going to be the one washing my own dog. Not them. So I asked "why by appointment since is a self wash" I got a response with how busy they are and that people make appointments (in essence) which doesn't necessarily answer my question. I was looking for "oh we have a limited number of baths available" or "we need someone to supervise while the bath is going" etc. anyway. Instead I said "ok understood, thank you" I got no response. Then I said "have a great day!" And nothing. It may not rub some people the wrong way but it did me and reduced my stars on this place. For food I would say this location def has variety and the possibility of special diets etc. but the self bath I would say call ahead. Don't walk in.

Super helpful staff, great dog food selection and accessories. A little pricey but mostly as…read moreexpected, especially for a small town specialty pet store.

David at the Pet Haus Groom Room was very professional. I got an appointment right away. I really…read morelike how things are setup inside, with big spaces for the dogs to wait. My 13-year old came back clean, nails trimmed and most importantly, all of his shedding was taken care of. Thanks guys!

Very nice and friendly. Lots of toys and food to choose from, my dog always enjoys a trip thereread more

Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.