For two years we had no issues. Then... Fernando and his associate were working on the sprinkler. While shutting off the water, the valve broke on them. They knocked on the door... handed me the broken valve. told me to have the city shut off the water.... and left. I had to go to Home Depot for a new valve. When I contacted them to come out to replace the valve... they said they would not be back until the next day. Leaving my family without water for the weekend. I'm a disabled 65+ year old... and had to call a plumber for emergency service. I terminated the service. I don't believe the breaking of the valve was intentional..
but breaking it... then dumping the situation in our lap... showed horrible customer service. I cannot recommend a service that would treat a customer like that. read more