4/7/25- 5 Stars! My sweet Kitty Layla had inflamed gums... her teeth needed to be removed.. I've…read morehad senior dog's that had their teeth removed but never a young cat.. Ashleigh was amazing! As always! She took great care of my sweet Kitty! I brought her in at 7am and picked her up at 3pm. She's eating both her dry and wet food and drinking plenty of water! There have been no complications. Thank goodness. It took about 4 days for her to start playing with her toys and feeling really good.. all the staff were very compassionate and helpful! I appreciate their sincere friendship and kindness! I highly recommend!!

Took our cat in for breathing issues which turned out to be pneumonia. Waited 6 hours for the next…read moreapt and asked them to tell us if she needs to go to the ER. They proceeded to waste our time and stress our girl out by taking "unusable" X-Rays" according to the ER Vet. Charged us $400 to take horrible X-rays and tell us to go straight to the ER because they don't have an oxygen tank, which they could've told us from the beginning. Even the ER Vet was annoyed with how poor of a job they did. Honestly could tell it was Friday afternoon, no one wanted to help.

Our 4 year old rabbit was dying. She had gotten sick so very fast. Our usual vet is in Wellington…read moreclose to our home. My vet was supposed to be open at 8 am and was not answering the phone nor were they in the office when they were scheduled to be there. My oldest daughter has a friend that has taken her sick dog to shores clinic and was happy with their service so she took our rabbit Theo over here with my youngest daughter. I unfortunately could not get out of work. The doctor here took them right away, was very kind and considerate to my daughters and my rabbit. He called me on the phone and unfortunately suggested we put Theo to sleep. He did offer antibiotics and fluids but because of her quick deterioration, he suggested to kindly euthanize her . We were very upset. Theo was such a great part of our family. We decided that was the right thing to do and he was kind to my daughter who was very very upset . About a week later we received a beautiful hand written letter of his sympathy and applauded us for humanely making the right decision to not let her suffer. It made me cry, again.. We did cremate theo. We received a beautiful wooden box with a memorial which we were very pleased with and will cherish forever. My vet has yet to even call me back to see what was wrong .

Very impressive and kind staff!! Dr. Dickman took care of my…read morePrada professionally & compassionately, promptly removing her mammary tumor; discussed possibilities and potential treatment if it were to be necessary. Kept me posted before During & after surgery ! Recovery was fast & within a week doctor was so sweet to call me right away with the happy news that tumor was benign! Her wonderful staff was so helpful & attentive to our needs and questions!! I appreciate & thank Dr. Dickman for truly showing great care for my pup!!

Great visit with Dr. Edwards! Amber at the front and our Vet Tech were amazing and so sweet with…read moreour boy Zeus. We are getting our first visit after moving back to the area. Glad to get his first assessment done and his vaccines. They started our appointment right on time and we were in and out in about 30 minutes.

I had one of the most heartbreaking and traumatic experiences yesterday at the Animal Healthcare…read moreCenter in Woodwalks Plaza. It was, without a doubt, one of the hardest days of my life. My 18 year old dog had to be put down, and the whole process was made infinitely worse by the cold and distant attitude of the veterinarian Dr. Dew. When we arrived, my dog was peacefully sleeping, but the doctor chose to wake him up, which felt unnecessarily harsh, almost as if to confirm we weren't lying about his condition. From that moment on, he was in agony, moaning and crying throughout the procedure. What made it worse was that no one offered him any kind of anxiety medication or calming treatment, even though it was obvious he was distressed. He went from crying to lifeless in my arms, and the whole thing felt horrifying. I thought I was mentally prepared for this experience. But the reality of it was far worse than I ever could have anticipated. I can't help but feel like I betrayed my dog and that he suffered because I didn't advocate harder for his comfort. If I had known how much he would struggle, I would have gladly paid extra for any sedative or calming aid to make it easier for him. I truly hope he can forgive me, but I can't shake the feeling that I failed him in his final moments. This experience was not what I imagined it would be, and I just want to warn others to make sure they advocate for their pets' comfort, even if it means pushing for additional care.

We're so lucky to have come across this animal hospital so close to my home. Originally making my…read morefirst appointment for the first of the year for my pup's annual check-up, we had to come in for an ear emergency on a Saturday morning a few weeks before his first scheduled visit. I had originally called a vet my pup had been to before, thinking the process would be easier to get him in on short notice.. But was denied even an emergency visit (for the entire day). I called South Dixie Animal Hospital and they were so kind to let us bring Leo in on such short notice on a busy Saturday. The vet got Leo's ear infection treated in no time at all and was extremely kind and informative as well. We're very happy to have finally found a great vet and will be only coming here from now on. Thank you again!!!

I love South Dixie Animal Hospital! Dr Kristen Cunningham is an outstanding vet. She's super smart…read moreand treats her patients with kindness and compassion. She's down to earth, easy to talk to, and is great at communicating what's going on with my dog so I can easily understand. She never rushes and will spend all the time needed answering questions. My rescue dog has always been terrified at the vet's office but Dr C & her staff are very kind and gentle with my dog so that definitely helps. This is a professional clinic with friendly, competent staff and it's a very nice facility. Can't say enough great things & highly recommend!

Dr, Hanson of Pet Emergency and Referral Center has proven to be one of the best veterinary…read moresurgeons around. I highly recommend both him and his practice. He thoroughly explained the complex surgery my little boston had to have on her knees. (luxating patella). The staff was incredibly kind, they took extra special care of her while she was there. We are two weeks out from surgery and she is walking with ease, and healing up perfectly. Dr. Hanson also performed hernia surgery on my other boston, with perfect results. I can't say enough good things about his professionalism, and skill in the operating room. My experience with Pet Emergency and Referral Center has been 100% positive. They do amazing work here in South Florida, and we should consider ourselves lucky to have such a skilled surgeon in our area. Thank you Dr. Hanson and the entire team at PERC. Keep up the great work, you are helping our best friends, and I am so grateful.

I had a very frustrating and disappointing experience at Pet Emergency and Referral Center…read more I came in specifically because my primary vet does not have a CT scan machine, and my 80 lb dog has a growth on his chest that needed imaging. When I checked in, I clearly explained that I was there for a CT scan. The younger staff member at the front desk was polite and checked me in without issue. After waiting, I was seen by Dr. Jessica Martin. She checked my dog's vitals and examined the mass, then confirmed that he would need a CT scan--which is exactly what my primary vet had already told me, and the reason I came in. However, she then informed me that their CT machine cannot accommodate a dog of my size and recommended I go elsewhere. This was extremely frustrating, as it could have been addressed before I was checked in, given that I clearly stated my reason for visiting. The situation became worse at checkout. I was told I needed to pay for the visit, which I questioned since I came in for a CT scan that could not be performed. The younger front desk staff member understood my concern, but another employee, Gretchen, intervened. During the discussion, Gretchen told me that I had not said I needed a CT scan when I checked in, and even stated that if I had said that, it would be a different situation regarding the bill. At that point, the staff member who originally checked me in overheard and confirmed that I did clearly say I needed a CT scan. Despite this, Gretchen immediately reversed course and stated that it didn't matter, that a consultation was done, and that payment was still required. This contradiction was frustrating and made the interaction feel dismissive and unfair. While a brief exam was performed, it ultimately resulted in the same conclusion I already had, without providing the service I came in for. Better communication upfront could have avoided this entire situation. I also want to specifically note the conduct of Gretchen at the front desk. Her tone was dismissive and argumentative, and her inconsistent statements during the interaction only added to the frustration. This reflects poorly on the professionalism and customer care at this facility. I would not recommend this location based on my experience.

I cannot say enough good about this animal hospital. My dog had a horrible allergic reaction, I…read morerushed her to my vet who tried to stabilize her, but said I needed to get her to the ER hospital immediately. She recommended that I go to Palm Beach Veterinary Specialists. I got there and after them ignoring my dog for a half hour, I left and headed to Palms West Veterinary Hospital. They were amazing. Right from the moment I walked in the door, the front desk staff was great considering I was a mess! They took me right in and immediately started treating my pup. All the staff members were loving on her the whole time we were there. They treated her and sent me home with meds. A little while after I got home, her snout started swelling, so I called they had me bring her back. When I got there, it was a new vet. He was great, he took the time to go over everything with me and gave her additional meds. They did not charge me for the second office visit, although I would have happily paid it. They were kind, caring, and responsive! I highly recommend this animal hospital.

It's an OK if you just need general help with your pet but for anything serious with your pet, they…read moredo not know what they're doing

They cared and made a fitting plan of action with me on a cat that was abandoned/ released from a…read morecar. They are compassionate and I never felt rushed. Neither did the cat. He was neutered today and we will follow up at the next visit for the completion of our plan. Having been a Vet.Tech myself in the past, I can tell you this is a good group of people and privately owned. I highly recommend.

I've trusted PGA Animal Clinic with my dogs for years, and I couldn't be happier with the care…read morethey've received. From wellness exams and dental cleanings to spay surgeries, the entire team has always been professional, compassionate, and genuinely caring. Dr. Ross and Dr. Adams are exceptional veterinarians who consistently go above and beyond. The technicians are wonderful, and the front desk staff is always friendly and welcoming. It's clear that everyone at PGA Animal Clinic truly cares about both their patients and their families. I highly recommend them.

I adopted my 2 three month old kittens from the Palm Beach Rescue Society, Liza, a tuxedo who is…read morefull of energy, and Sasha, a gorgeous Russian Blue. They have been to River Bridge Animal Hospital for an initial visit upon adoption, had to take some drops by mouth (which they enjoyed) for some kitten issues which cleared up by the time of the next appointment, 4 weeks later. This practice is on time (they do not keep you waiting when you drop your pets off for their appointments, is very caring and knowledgeable, is kind with pets, and is comforting to deal with. They remind me of the good old days -- when your local veterinarian was well respected and part of your town's scene. My kittens are happy and healthy, and very spoiled as you can see from their furniture and carrying vests But, not only that, they leave me with the feeling that my kittens (soon to be adult) cats are being well taken care for. There next appointment is on September 3 on their first birthday.

I took my dog, Dexter, here for the first time for his checkup and they were very helpful. I will…read moredefinitely be back!