Must be under new management since the previous review as I couldn't have wished for a better…read moreservice! I recently went to a very well known (chain) of garages to get my brakes checked as they were "screeching". I was quoted over £400 for what I was told were dangerous brakes and needed replacing urgently!! I was reluctant to fork out so much money and wanted a "second opinion" so I decided to try Astley Garage as my friend had had her MOT done there and said the staff were extremely helpful and didn't try to "rip her off". I called to Astley Garage on the off chance and they gave me a courtesy car whilst they looked at my brakes! A short while later I received a phone call from the garage to say the cost would be less than half of what the previous garage had quoted!! They fixed my car straight away while I kept the courtesy car - saving me quite a bit of money and an added bonus to have a car to use whilst mine was off the road. Would definitely recommend this garage and have arranged for them to do my service later this month. 5 stars. Thank you.

had the worst experience of my life with this garage, bought a car for £750 from them on the 31st…read moreof january 11.00am, by 14.30pm the car had broken down due to some battery problem, the car was dead. thankfully some young women stopped and had some jump leads and offered to help, sadly the car was having none of it. i was 10 miles plus away from home and the garage, and was with my girlfriend and 18 month old son. i rang the garage and told them what happened, and they adopted the " i don't care attitude" all they were bothered about was they managed to sell the car. i hung up and tried to get the car started again with no luck, i rang the garage back half an hour later to see if there was any way they could come and fix the car, at this point they said they had a brand new battery i could have but they would not bring it too me, so i had to either get the car to them to fit it, or collect the battery and take it back to the car and try and fit it myself! now like i say i was with my girlfriend and 18 month old son, this isnt what i want to hear, the young women that stopped to help gave me and my family alift home (thanks, unknown young women) and me and my dad, who had just finished work then went to the garage to pick up the battery from the garage, they gave me the new battery and disgruntly agreed to send the young mechanic back up with me to fit it (why couldt they have sent him in the first place) the battery was fitted and i drove it home and it was fine, i then went to drive it about an hour later and it was dead again, so i rang the garage and told them what had happened, they said it must be something more serious and they would take a look at it. later that night i got a call from the owner of the garage on a withheld number shouting the odds and using foul and abusive language to me saying if he was there when i initially rung he would of told me to F off! he finally agreed to give me my money back if i was able to get the car back to the garage in the morning, thankfully the next morning the car decided to start, i got the most frosty reception at the garage, but lookly got my money back. i would never recommend this garage in a million years, they are the biggest cowboys in the world, maybe the universe

Friendly service and they don't bamboozle you with jargon. My son recently took his car along as…read morehis brake lights stayed on continously. he'd bought the part he thought he needed and asked they guys to fit it. it turned out to be a lose wire and they never charged him. Honest guys.

Very reliable and busy garage that does MOTs and repairs. We've taken a variety of cars there over…read morethe years and they never recommend work that doesn't need doing. Their rates are very reasonable compared to other garages in the vicinity and their work of a high standard.

When our Fiat developed a number of ghastly problems almost immediately upon purchasing it second…read morehand from a dodgy garage, who then immediately refused to mend it(!), I called Benfield Motors, as the local Fiat garage, immediately. They were extremely helpful as well as friendly and polite on the telephone and were able to arrange for us to bring the car in immediately to get it looked at. Since then, we have had to use their services a couple of times to fix problems on the same vehicle and always the telephone manner has been extremely courteous, the staff in the office have been polite and helpful when we have dropped the car off or picked it up, and the actualy work which has been done on the car has been of a high standard. Unfortunately, the downside is the extortionate pricing, which I suppose is nothing out of the ordinary for a dealership, but at least you get good customer service for your money.