*1-27-18* That's your submission, that I said something…read moreunprofessional? I find it interesting that I bought a new car which took three days to ship and yet I received an upsetting letter?? It was a bank issue from Acura and I was contacted over the phone. The end result was the new State Farm agent quickly resolved the issue. Placing the blame on the customer seems to repeat after all these years. I wish you well in future endeavors. Do you know the saying let sleeping dogs lie? For years I left this review sit idle. Seeing his picture with a billboard just pisses me off and now? Stony Brook neighbors, judge for yourself. I moved to the area over twenty years ago. My wife and I were two young kids starting out, we need home insurance, car insurance, collector car insurance, insurance! So we go to our local State Farm insurance office, agent Randy Pelosi across from the train station. Years ago, I needed a unique insurance auto policy. I was away on business in Ft Lauderdale and I surprised my wife with a new Acura MDX that I bought in Florida. Normally I'd drive that sucka to the auto train but I was swamped with work. I explain the situation to Mr. Pelosi, not a problem he explains. We'll take care of it. Great! I have my buddy take care of the auto shipping and away we go! Nothing happened to the car but the policy the way it was written caused a problem with my bank. It's not a problem for me, things happen. The office opens at 9am. I ask for Mr. Pelosi and I'm told he'll be in shortly. I wait 90 minutes, he's not showing up. I left a check to pay my insurance premium and said I'll call back. No harm, no foul. Here's where it gets interesting. I call about 11:30 and say hi Randy (we've done business for years and knows us) I can tell he's nervous on the phone. I told him about the policy how it was wrong and needs to be re-written properly. He's talking on the phone loudly like I'm irrational? I kept saying it's not a problem, let's just fix it. Then he drops the bomb, we may have to drop you as a customer. What?! I said what the heck man? If thats true then please give me back my check, I just made a payment and we'll go separate ways. He says if I come to the office he's calling the police. Folks, we live in nice quite area. I've had State Farm since I joined the military at 18. This guy, I am telling you is unprofessional. I called State Farm corporate and they said maybe he had a bad day. They switched me over to a new agent. My Check was cashed, no disruption in service and my new rep fixed the insurance issue that Mr. Pelosi couldn't resolve. I'm Yelp elite and know how writing a review first is tricky. This guy could have his wife and office workers with 1 reviews give glowing 5 star reviews for this business. And then they'll attack me in their reviews! In this day and age where Online insurance companies like GEICO operate, do you need a brick and mortar office with a guy who acts like a tool bag? 15 years ago he did and this review is my only recourse. If you want to use his service, enjoy. Just be aware this guy won't own up to a mistake on his part.

Randy and his office staff are so great to work with. They are a phenomenal team. Thank you for…read morebeing so attentive and taking care of all of our policies and needs. Your quick response to our problem with our IRA is appreciated more than you know!

I would recommend Mill Creek Agency to anyone. The reason? Because of the office manager Kristi…read moreD'Cruz! She is by far the most professional and knowledgeable in the business. She is kind hearted and dedicated to getting the job done. For years now Kristi has taken the weight off of my shoulders for all my insurance needs. Home, auto and business. She makes doing business easy and enjoyable. I'm so very thankful for all of her continued support. I feel cared about when I deal with her! Thank you Kristi!!

We have had coverage with Mill Creek Agency for many years. They are very responsive and helpful…read moreevery time we need anything. Wonderful brokerage.

Sandy Carini is THE most helpful agent I've ever dealt with. She is thorough, sweet, understanding,…read moreand gives it to you straight. She does everything in her ability to help you with anything you need in regards to your policy. I highly recommend her and her team as your agent. Shes the best around!

I cannot recommend The Brian Ahern Allstate Agency based on my recent experience. We were initially…read moreprovided inaccurate quotes that resulted in our home being improperly covered due to insufficient documentation and oversight during the underwriting process. Consequently, both our homeowners and auto insurance premiums had to be increased after the policies were finalized. Equally concerning was the lack of communication and responsiveness from the agency. Despite multiple attempts to address these issues, we did not receive a meaningful response for more than two weeks. Most disappointing was the manner in which a potential lapse in coverage--related to non-payment by our mortgage company--was communicated. Rather than receiving a professional phone call or personalized outreach regarding such a serious matter, we received an informal email that attempted humor and lacked the professionalism expected in these circumstances. Insurance coverage is too important for preventable errors, delayed communication, and impersonal service. Unfortunately, our experience reflected a lack of attention to detail and customer care, and for that reason, I would not recommend this agency.

Phil was recommended to me by close family friends, and I am so happy I gave him a call. He was…read moreextremely responsive, easy to talk to, and most importantly he had a quick turnaround time. I called at 9:30am and by noon I was signed up with a new insurance company for auto and umbrella. He saved me over $100 per month. Thanks Phil!

From the owner: As an Nationwide Agent in Port Jefferson New York, I can help you find the right car insurance…read morecoverage and assist you with finanical planning for retirement or college savings for your children.

My family and I spoke with Gary Foster. If there were 10 stars I'd happily give them to him. I…read moredon't know where to begin: he's kind, helpful, goes above and beyond. Has so much patience to explain every minute part we didn't understand and is never condescending. Returns calls and emails quickly. Made us feel he was truly on our side and wanting the best for us. Not to mention...the lowest quote for house insurance and we tried about 10 places in all. On top of that, the quote decreased even more because he worked so hard to get the auto insurance bundled. Now auto will be HALF of what it was with another very popular brand. I can't say enough good things about him, and I feel blessed that we found him.

Lynne Barnhart agency is professional and very knowledgeable and helpful. Always available when…read moreyoucall and if they need to check something for you they return your call promptly.

Gio Rosario is very helpful and personable. Always knows the answers to any questions I've had and…read moregoes above and beyond! I'll recommend him to family and friends!

My experience with Frank Raffone and his entire staff was always a positive experience. Anytime I…read morehad questions they always gave me answers and explained everything in detail. They were always very professional and courteous. I would recommend them to anyone!

I have been doing business with Nick for a few years and can't say enough about his work ethic. He…read moresaved me a considerable amount of money on insuring my vehicles and got me great rates on my professional liability and home owners insurance policies. Always available when I had questions and quick to get things setup. Highly recommended.

From the owner: We are an independent insurance agency that specializes in business and personal insurance…read more General liability, workers compensation, disability, commercial property, umbrella and commercial auto are only a few of the policies we offer. Contractors, manufacturing, trucking, real estate, retail and wholesale operations. For personal we offer personal automobile, homeowners, umbrella, renters and more. Coastal properties and poor driving records are not a problem.

Jenny and her team are amazing! They go above and beyond. They are super responsive and helpful. I…read morerecommend this office to anyone that needs insurance. Be it auto, life or home!! Definitely give them a call!!

From the owner: Jenny Aguilera State Farm Agent: Visionary, empathetic, and knowledgeable. We offer auto, home,…read morelife, and health insurance products. Our mission is exceptional customer service, personalized, and equanimity for State Farm customers. License #: NY-LA1778776, NY-PC1778776, CT-3002397465, NJ-3002397398, PA-1116776

The customer service is excellent. Anytime I have any concerns, either Marleny or Chrissy always…read morehave been able to help me 1000%. I do appreciate the staff at State Farm. Very professional I would recommend to anyone that needs any type of insurance which I have done. Thanks for everything

This company deserves no stars and shouldn't even be able to run a business. James Winter is a…read morefigment of your imagination. He doesn't exist. I've been a policy holder with this agent for approx. 2 years. Each and every time I try to speak with the infamous Mr. James Winter all I get told is "he will be in the office tomorrow at 9am". What a joke. He never is in the office. Also I've been told by numerous reps in the office that they would make sure he contacted me the next morning which would have been as recent as 11/17/17. But of course, no call from James Winter. He doesn't exist. Also, Kimberly in the office is absolutely one of the rudest people I have ever encountered. They repeatedly put me on speaker phone for the entire office to hear what I'm saying and have hung up on me numerous times because well, they don't know how to handle customers. None the less I have contacted the NYS Attorney Generals Office so that they could see and listen to my numerous phone conversations with this State Farm agency. The amount of disrespect from the office staff and James Winter is utterly disappointing and should be stopped immediately. I encourage anybody with this State Farm agent to quickly find another one in your area as there are many. The lack of help and understanding in this office is ridiculous, no matter how angry I may be they should remain professional and remember that I'm the customer and if I'm a little angry or upset with something going on their job is to solve the problem and keep a customer happy. Again I encourage any and all to find a different agent. Too bad I couldn't post this with negative stars.