Austin is great and takes good care of our insurance needs. You home and auto insurance.read more

Quickly quoted out my home and auto, provided much better coverage and pricing compared to my…read moreprevious insurer. Austin was great to work with. Thanks guys.

Mike Orn office sucks! A tow truck did damage to my vehicle and I have it on camera and they didn't…read morewant to do anything. The lady was very unhelpful and couldn't have cared less.

well ive been a custmer of mike orn since day 1 and the team always take good care of me,,if they…read moredont know an answer on something they get to bottom of it and make it right now

Great staff and amazing service! Appreciate the time they take to review my insurance each year and…read moreoffer ways to save money.

Teri has been my go to at this agency for many years and she does a great job. Teri is very…read morethorough, professional, and very knowledgeable about all their products. Thanks for making it easy for me.

I've been with Kathleen since her agency opened. She consistently stays connected, returning…read moreemails, and phones calls. She's assisted me with insuring two homes, vehicles, and life insurance for myself and my family. Her knowledge for insurance is tremendously helpful, as she has made sure that I'm properly protected. The customer service alone deserves more than five stars! Hands down, Kathleen is the best agent and she will keep my business with her American Family agency.

Working with American Family has been time-consuming and extraordinarily frustrating. When I…read morecancelled my insurance and switched to Allstate, American Family continued to send me bills and new insurance cards, solidifying their incompetence. They continued to bill me for months on a car I had sold months previous. I do not recommend using American Family.