Horrible agents horrible insurance. So far have had 3 claims adjusters on my claim which has been open for 6-7 months. No one will give me a manager's name and number to air grievances to. My insurance "agent" is only interested in pawning me off to the call center. If i had another choice i would switch but since i had a prior claim to this current one (which i never opened they opened it for me then closed it and nothing was paid out) no other insurance agency will offer me home owner's insurance. Also they only want to replace a part of my roof then send me a letter stating due to the age of my roof they are no longer covering it until i replace the whole roof. What a joke. As far as my siding damage goes they only want to replace part of my aluminum siding then paint it to match with a lesser quality product. Never ever ever ever use Allstate for anything they are the worst company i have ever delt with and every person has been less helpful than the last. read more