I have had my insurance through this office for over 3 years. I have changed my vehicles several…read moretimes, and added life insurance and renters insurance. Emmanuel and his staff are always available to me to answer any questions I have and assist me even when it is a last minute emergency. I highly recommend this office and his delightful staff for all of your insurance needs!

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

professional, knowledgeable, and genuinely cared about helping me find the best insurance coverage…read morefor my needs. He took the time to explain everything clearly, answered all my questions with patience, and made the entire process smooth and stress-free. What really stood out was his honesty and dedication -- you can tell he truly wants the best for his clients. It's rare to find someone who combines expertise with such outstanding customer service. If you're looking for an insurance agent who is reliable, responsive, and goes above and beyond, I highly recommend Eric Castro. He's absolutely amazing at what he does!

Estefanie was great to work with. She was able to identify a number of discounts and helped with a…read moreroof issue. Fantastic service.

I have carried multiple policies with this company for years--including several homeowners…read morepolicies, life insurance, multiple auto policies, renters, property, and even health insurance. Unfortunately, my experience has been consistently disappointing. The customer service is very poor and far from professional. It is nearly impossible to get timely assistance, and reaching John--who is supposed to be my point of contact--has proven to be a constant struggle. Calls and emails go unanswered, and when I do get through, the service feels rushed and unhelpful. For the amount of money invested across all these policies, I expected reliability and support. Instead, I've encountered frustration and a lack of accountability. I would strongly caution anyone considering this company to carefully weigh their options before trusting them with something as important as insurance.

Great service and they worked hard to get me the best quotes…read more Nice to see good service is not a thing of the past.

Scott Dent has done a great job for me. He had all of my needed coverages. it's good to know I'm…read morecovered!

From the owner: Shop over home and auto 20 insurance companies with one phone call! We protect your family as we…read morewould our own!

Allstate Insurance is an awful company to deal with and Linda with her office help, Carly make it…read moreworse. When we sold our house and moved our things in to storage I contacted their office to ask about renter's insurance. I got a response a MONTH later! I asked how much and got no response. If you don't already know, by just making an online inquiry or call about damage at your house you have made an "official claim". If you want to get new insurance you can't because even though Allstate has paid NOTHING out, you still have a claim and you will be denied insurance at other companies. I wrote an email asking for that claim to be changed to a "recorded" incident and not a "claim." I got shoved off by Linda onto her office help. When I asked how come this couldn't be changed Carly got louder and louder. Of course I got loud because she wouldn't shut up long enough to listen to my question. She then hung up on me. The good news is, after calling around, we found house insurance for our new house for HALF THE PRICE...SAME COVERAGE by Nationwide. GOOD BYE ALLSTATE!!!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I started off as a licensed sales professional with an Allstate agency 30 years ago and have now been an agent for 23 years. I was able to learn both sides of the business which has allowed me service hundreds of families over the years. I have realized the importance of protecting these families and their needs by helping them with Life, Home and Auto insurance along with many other Allstate products we offer. I'll always be committed to my Allstate family and try my best to continue to offer a variety of solutions that best fits the needs of each family.

Very surprised at all the 5 star reviews-must be posted by friends and family…read more Guessing customer service and appreciation are only based upon how big the policy is and the dollar amount over my measly $4,000/year. After our May 10, 2023 hail storm in Strasburg, I found out that Farmer's has a "marring" clause that I was Never told about by Michelle herself, while sitting in her office, when I transferred my existing policy from Castle Rock after that agency sold. To be pro active and avoid Any surprises- I specifically asked her if there was anything else I needed to add to my policies? She mentioned sewage backup and mold, so I added those. Again, NOTHING about the marring that definitely occurs during hail storms. I called and left messages, never got a call, email, Nothing back....... A person's word should be your word and Michelle..... you failed. All my neighbors have new gutters and garage doors along with new roofs, except for my home because I put my trust in Michelle's word and trusted her when I Clearly should not have.

Extremely informative and friendly staff. Andy walked us through the setup process and answered all…read moreour questions with a smile. We shopped multiple companies, and they gave the most insurance for the best price. Highly recommend!