I have had nothing but superior customer service with this company for the more than twenty years I…read morehave been using them. I have to give Jill B a special mention. An example of their service was when the purchaser of my home wanted to transfer my insurance to his account. He did not contact them in a timely manner. However, with one phone call, they got on it and effected the transfer. We called from the closing just as they were closing. . They stayed on it, contacting an agent who had already left for the day, and got it done. Many thanks.

I paid my yearly Homeowners insurance premium on time using their online system. I was sent a…read moreletter indicating that the payment was past due, and I would have to pay a late fee. This is inefficient and their bookkeeping system is not up to par. I'm very dissatisfied with how this is being handled. There should be a confirmation that goes along with online payments or they shouldn't offer this option.

I love Allstate , I've been a loyal customer of there's for over 20 years . They helped me recoup…read moremy losses from 2 different floods in my home in east meadow and treated me great . I've dealt mostly with Arlene who is a wonderful , professional . Always friendly and helpful . prices and service are the best in the business . Thanks to all who have given me and my family such great service . We are surely in good hands

I have been a customer of this Allstate agent for a few decades now, and have nothing but good…read morethings to say. Through good times and bad (Long Beach and the surrounding areas have had their fair share of bad in 2012), the staff here have always done right by me. From registering new cars quickly and seamlessly, to recommending insurance coverage levels based on conversations about the contents of your home, or walking you through submitting a claim for a loss, the team here are more an extension of your family looking to give you a hand than impersonal agents on the other end of the phone. Give them a try. Walk in, speak to Louis right at the front, and you'll discover the difference.

In general had a good experience with these guys in the past, however the past couple weeks they…read moreleft a couple messages on my phone acting as though there was a problem with my policy (stating there must be a 'mix-up" with a previous policy, they have it listed that we left the country..?) and when I call back they say there is no problem, but they'd like to sell me life insurance. I've twice told them I do not want their life insurance. They are good, but I wish they would stop with the spam calling. It made me worry that there was an actual issue with my policy.

Mr. Lowe is hands-down the best insurance agent I have ever had. He takes customer service very…read moreserious and will bend over backwards to help you out. We actually moved away but kept our policies with this office because he is that awesome.

My company (Taylor Management Company) has been working with Mackoul Risk Solutions for years and…read morewe continue to be impressed and grateful for their professionalism and commitment to our communities. The Mackoul team goes above and beyond to deliver exceptional service!

I am the CEO of Impact Real Estate Management INC. We manage…read moremultiple properties NYC consisting of condominiums, cooperatives, rental properties and HOA'S. We have been using Mackoul for over 20 years. Their staff is professional, they always are responsive and always make sure each property is properly insured. It has been an absolute pleasure doing business with them. Looking forward to the next 23 years of working together.

Used them when I bought my house recently and insurance process was good. They were friendly and…read morewent above and beyond in helping us to deal with the lender who was horrible.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our family has worked closely with Allstate for years to help people with their insurance needs - from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too. I'm proud to work with a company who's been serving satisfied customers for over 70 years. I can offer quality insurance that's affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship.

I sat down in the office with Tom from the CPR agency of Allstate, he went through all of my…read moreaccounts and was able to save me a substantial amount of money and I appreciate the time that he took to help me. I highly recommend anybody that's looking for an agent to consider CPR Allstate agency , lynbrook New York.

Very poor service. They act busy and don't return phone calls. You have to do your own follow upread more

Ed O'Toole has been my Flood and Homeowners Insurance Agent since well before Sandy. I'm so…read morethankful to have had him, his family and staff there with me going through it. They have always been there, always helpful, always responsive, always well informed and always working to get me the best value for my money, which is limited. They help me there too. :) 5 Stars!!