Hands down the most efficient and professional insurance agency I've ever dealt with. They were more than willing to step in and help with the claim and ensured that the insurance company didn't drag their feet. read more

The best insurance agency around! They go above and beyond! Highly recommend letting the Diffee agency give you a free quote! You will be pleasantly surprised! read more

This is the WORST of the WORST of insurance agents. Last year I bought a car, which I insured with C. Diffee because he seemed nice -over the phone. I also had a little money from my mother's estate. I bought homeowner's insurance, and paid for one year. It was a huge amount more than $5,000 for one year. I thought it was because my house is 120 yrs old, but I was about to hire some workman to work on it, and I didn't want to take a chance and get sued for a million dollars. My auto insurance was very high also, and he told me it was because I didn't have a car for a few years. He told me it would go down after a year and a half, but I am retired, and all my retired friends pay about $150. He told me there was a discount if I allow the company to deduct my auto ins from my bank, so I did that, but it was still $229.50 a month. Every penny counts when you have only $1,000 a month to live on. I often run out of food for myself before I get my next check. I was emailed by the phone company who told me they hadn't received my payment. I called them and told them the check number and the date mailed (2/25/2021), and the rep. said they didn't get it. I called my bank, and they told me it hadn't been presented for payment. I had about $350 inn the bank-I checked--the day before, so I thought it would be a month where I run low on food, so I asked the teller to tell me again how much I had. I was shocked when she said I was about $800 overdrawn. I asked her how it happened, and she said my insurance co withdrew it. I told the teller that this was a mistake, and I hoped the bank wouldn't charge me the $25 surcharge for being overdrawn. She told me her manager said they wouldn't. I called Cody Diffee, and he said it was for my homeowner's insurance. I told him that I had personally told him I couldn't afford that, anymore. He said that we had set it up for monthly payments, and that it has always been that way. I told him that he was wrong. I paid all at once in 2019, for a year coverage.When his office told me they were going to start the payments for it, more than $800 a month, I called and told him absolutely NOT. When I asked him for a refund, he left a voice mail for me which I got after office hours, saying he would return $350. I called him the next day and he said they were keeping the rest, for the month of Feb. I told him he couldn't b/c I only had $1000/ mo to live on, and auto and homeowner's insurance would cost me more than that. I have complained to the insurance commissioner, but that takes months. I have a negative $555 in my account, so when I get my next retirement check, they will take that from the $1000, leaving me with $455 for my electric, phone, water, auto ins, wi-fi, food, and medicines , as well as the $35 reconnect amt. for the phone-b/c they don't care that I have always paid. I don't have a job, so I can't qualify for a loan, which I don't have the money to pay back anyway. I can't even get my bank to sever the bank connection to the Diffee agency, b/c that costs $25.It doesn't deserve even one star!! STAY AWAY!!! from these crooks!!! read more

Diffee Allstate Insurance is the best! Their office goes out of its way to make sure you are taken care of. It is such a relief to know that you are truly in "Good Hands." I never have to call an 800 number! I just call Cody! read more