WOW. I do not have words to summarize how beyond helpful he was!!! He went above and beyond to save…read moreme every little dime that he could and tried to avoid me having to do unneeded/expensive work. I have been fighting a month+ long battle with my flood insurance agency and former agent. Everyone was doing behind the curtains stuff and never helped/even told me what was going on. He sat down with me and explained EVERYTHING to me and helped me understand what my former agent did wrong. He helped me organize my current insurance (not even through farmers) and helped me set up how to switch that over to farmers. In addition, he also saved me a tremendous amount of money by giving me names for land surveyors to do my elevation certificate. Seriously can't thank him enough for listening to my hell of a situation and really helping me understand what went wrong. He DEFINITELY knows his stuff! I would HIGHLY recommend him! Office staff was extremely nice too.

I left email with request. Received call within 24hrs. Everything taken care of efficiently.read more

Customer service is horrible! No vengan aquí! My father always pays for all six months every time…read more He paid cash and it looks like he only had insurance for one month. The person that was here and took the cash is no longer here. My dad is older and didn't check for receipt and pretty much scammed my father of 500.00 This place is shady as hell and I will be reporting this place to the California better business bureau. Don't came here to get bad service and scammed!

Liars! You would think with a name like Adriana's insurance it would be fairly cheap compared to…read morebig names like AAA. I was given a fairly good quote after disclosing an accident/everything and was given an appointment to sign papers. At that time I was given a completely different quote that was almost $20 a month more! Bottom line they were more expensive than AAA and Progressive! A complete waste of time! Don't bother with this hole in the wall place in Escondido!

Awesome service ! JoAnn took the time to explain my coverage and made sure that I received the…read morecorrect amount of insurance necessary to take care of all my future concerns. Her kindness and people skills are an asset to your company. I have 2 companies policy with her and will refer all of my business professionals to her. It's not just about selling a policy with her, it was about building a professional relationship and that's very impressive.

Awesome Lady to work with JoAnn is always available to assist with questions or concerns, I am…read moregrateful to know her. Professional patient and kind. She knows her stuff. Rebecca C.

Best insurance agent by far! Family owned and operated- I love that! Kevin Hannify, always goes…read moreabove and beyond. Everything can be done over the phone which is extremely convenient. Pleasant and very easy to talk with, not pushy whatsoever! Highly recommend!

Kevin has been our agent for our auto & homeowners policy for 3 years. This week a cement truck…read morethrew out several rocks on the highway, chipping my windshield in multiple spots. I sent Kevin an email on Wednesday & he handled everything with the claims department for me. My windshield was repaired this morning. Excellent customer service! Thank you, Kevin!

It's been over 4 months since i canceled my policy. And they are yet to refund me my $5731. It's…read moreFraudulent and stealing NOT to return someone's money in a timely manner! They it takes 24-48 hours to speak to a manager! That's ridiculous. And after 4 months I'm entitled to an over night check being sent to me. They took my money in one day! Why would it take over 4 months with a large company n in today's technology! Shame on them for Mistreating a disabled grieving widow! They show no empathy for what I'm going through. So I told them i would right to the home office, which I did. And I told them I would post on Yelp! I will never do business with a company with No Integrity!

I was involved in a car accident three months ago with someone who hit me from behind. I…read moreimmediately report a claim and long story short, progressive did not try to call the other party insurance until 2-3 weeks after the incident. My assigned agent kept saying that they are not picking up the phone so there's nothing he can do. I called the supervisor and managers and non of them got back to me until a month later. Everyone that I have spoken to seems really lazy about their job and kept passing me to someone else. So basically I just paid monthly for years and when I really needed them, they do not advocate for their clients and abandon me with the damages to my car that I have to deal with on my own even though it wasn't my fault. I am sharing what happened to me so people can be warned and not go through the struggle that I went through. DO NOT USE THIS INSURANCE!

Manuel Rubio of Stress Less did all the leg work to get me Home Fire Insuance and a wrapper policy,…read morereducing my work to just a few steps. He communicated frequently along the way to get a good pilocy into place. Says he's a local; raised in North County. Stress Less Insurance 413 W Ninth Ave, Escondido, CA 92025, United States

Great service, always keeping track on their customers and great prices, I would definitely…read morerecommend using this insurance company

I wanted to compliment and express my sincere appreciation for your employee, Cammy Rickey…read more We're in the process of buying a home in Valley Center, and I chose your company because I like to support local businesses. Ms Rickey has been extremely professional, courteous and made me feel like a valued customer. She also went above and beyond in finding a homeowners policy for our new home, and we are truly grateful for her hard work. She has cemented a great relationship with your company, and I assure you when we get settled, we'll be using your company for our auto, and any other insurance needs. Ms Rickey is an excellent representative for your company. I highly recommend Valley Center Insurance Agency

Friendly and knowledgeable. They work hard to make sure that they are getting you the best possible…read morecoverage. They have helped me multiple times with finding alternatives to fair plan and keeping our home covered. Best insurance agency I have ever worked with.

Fast, friendly and responsive. Very fortunate to get help from Nicole. Top notch company with…read moregreat customer service. Do not hesitate to go to Ken May for your insurance needs.

I had a great experience with this company. Was with another company for years and the agent was…read moreimpossible to get a hold of. Then when I finally did, she acted like she was too busy to help me. So when my insurance went up I called Ken May and they were so nice and way cheaper than the other company for the same insurance. When my sister told me that her company checked every year for the cheapest insurance for her, I was sold. Thanks

I had multiple problems and most of it due to my being technically challenged. Thomas Duffy walked…read moreme through all the steps needed to set up my auto pay for my home insurance and the earthquake coverage. On the phone he reviewed my policy and made good suggestions to bring my policy up to date. Feels good about knowing my insurance bill will be paid on time and my policy is up to date and I have a very helpful agent.

Dennis Duffy is fantastic! I am a Chemistry Professor (Adjunct) so I recognize the value of someone…read morebeing able to explain complicated things like Insurance in a simple way that is clear and understandable. I am also very detailed and thorough, and like to understand every detail and then be able to make an informed decision. Dennis answered all of my questions and explained the intricacies of the details in a clear way. I love that I was able to get great information to assess the pros and cons, and am comfortable with the insurance decisions that I made. I highly recommend Dennis!

My experience with Terri Yurek was fantastic! Every year I've had to struggle with finding a new…read moreMedicare plan because they all expired. This year I called Terri, and she proved the call to be the best decision I could have made. Her knowledge, professionalism, and friendly approach quickly guided me to a great plan that covers what I need, and provides benefits I've never had access to before. If you're looking for someone who genuinely cares, helps you make informed decisions, makes the process easy, and answers all your questions, I couldn't recommend Terri high enough!

I had a great experience working with Terri on my Medicare and Medicare supplement plan. She is…read moreincredibly knowledgeable and explains things really well.