Christine is awesome! She is very proficient in her job and keeps up with any additional savings…read morethat may be available to you. Very satisfied.

Can you love your insurance company AND their agent? Christine McCullock is not just your very…read moreattentive American Family insurance agent/owner she's much more! Her level of knowledge is astounding. Christine's ability to listen completely before asking a question means she's collecting info/facts from the start. Most people SAY they will handle any issues...Christine Mcullock does! We are so impressed with her AND her staff. This agent/owner is a jewel in the American Family Insurance crown. By all means, she should be agent/owner of the year. You can't go wrong in choosing Christine McCullock' s agency !

Mrs. Hunter is a wonderful agent! I had to have a windshield replaced on my wife's SUV and she made…read moreit very easy to get done. The windshield was very expensive and needed approval for OEM parts and she was more than helpful in facilitating the repair. I am thankful to have an agent that's willing to go the extra mile!

Spoke with the corporate office of Statefarm and they were very helpful. The whole issue has been…read moreresolved by them and I will be with another agent (only for rental, auto insurance is with another insurer). Thankfully, Charisse is a franchisee of a larger corporation that values customer satisfaction. Very thankful for the account specialist who was able to resolve this issue with excellent service.

"Jim S. Tucker, GA…read more 11/24/2014 First to Review I've been with this agency for a couple of years and I've had enough.  Their service level is terrible.  They cannot get their paperwork correct even after multiple attempts.  You absolutely cannot get Amy Reese on the phone if you have an issue.  Rates mysteriously go up without explanation.  I've been trying to cancel my policies with them for 7 weeks and they still don't have the dates right for the policy termination.  I would not recommend this agency at all.  I saved a lot more than 15% by moving to GEICO and the agents there knew what they were talking about." This review was written over 7 years ago and it's sad to say I missed it when looking for a company because it still holds true. I have a house that's inhospitable and I can't get the local office to follow up on calls and push corporate to take care of its customers and it's been over 3.5 weeks now that I've been out of my house. I can't get adjustors to call back, I can't get the adjustor's manager to call back, and now it seems I will have to seek an attorney because an I'm sorry isn't going to work when your whole life is thrown off because a company you're paying towards won't do its job. DO NOT DO BUSINESS WITH ANY ALLSTATE AGENT THE COMPANY IS TERRIBLE WHEN TAKING CARE OF ITS CUSTOMERS.

jenna & amy are wonderful. like no other company i have spoken with, other insurance companies…read moreare less but at my age, beigh polite & beight a good person is the thing that matters the most,

Very impressive customer service! I was referred to this group and they took a great deal of care…read morein explaining the process, detailing exactly what each item on the forms meant as well as other very important information that fit my situation. I'm very grateful for them.

Phil and his staff are true professionals. Great people & great insurance products. If you are in…read morethe Sandy Springs area, you will get great service from Phil and his team. I highly recommend them.

Horrible service. Refuses to help you when a claim occurs. I'm so disappointed in Lewis its unrealread more

Spoke with Carla yesterday about moving my insurance to State Farm. Wow is all I can say! She…read moreworked so hard to get me the best coverage for the best rates that I felt like she was working for me instead of them!! By far the best customer service I have ever received!! I was already happy with the service I received from State Farm 15 years ago when I had a claim for my previous home (which is why I called in the first place) but Carla put my "customer satisfaction" level over the top!!!

I'M FULLY COVERED and my pockets are HAPPY!!!!! Velox Insurance has a great and EASY process for…read moreshopping for car insurance. Hats off to Pablo and Diego who worked as a team to get me the perfect car insurance plan that worked for me. I've been with a lousy insurance company for almost 5 years that had horrible customer service and even more horrible rates. Diego found me a few different companies that offered me full coverage at lower rates than what I was paying for only liability with my previous company. Unfortunately I couldn't afford the down payment the first time Diego came back with all the new offers so he saved all my info and told me to come back when I was ready to start with a new company. Long story short; they went above and beyond with helping me find a better insurance company. I now have FULL coverage and I pay a lot less than my previous carrier. I'm glad I went to VELOX insurance! Diego and Pablo saved me a lot of time, energy, and MONEY ! I'm very happy with my new insurance company! Thanks Guys!

outstanding customer service I felt welcomed from beginning tin end of our conversation gave me…read moregreat advice saved me money there's nothing bad I can say my agent has a phenomenal personality I enjoyed becoming a member today

I use Gena Trust for my residential home insurance. What I appreciate most about her & Ryan are…read moretheir prompt responses, thorough answers to my questions and openness to simply helping out. I was recently rear-ended by someone and both me and the at-fault driver were insured by GEICO. I was experiencing serious challenges dealing with GEICO and since the policy was due for renewal, decided to shop around. While on the phone with Ryan, I sounded him out on my GEICO situation. He patiently heard me out and was a useful sounding board with great advice. While there's always a business interest at stake, at no time in our conversation did it turn into a direct Farmers sales pitch - even though GEICO-bashing could easily have been a path of least resistance. So thank you, Ryan - your willingness to engage substantively with this client outside a direct sales context is what earns this review. In the end, I renewed my auto policy with GEICO. Why, you might ask. Firstly, they sorted out my claim - after jumping through several hoops. Secondly, I'm a price-sensitive shopper, and for an apples-to-apples policy on my specific scenario, GEICO delivered the better-priced premiums. The tradeoff is clear as day though. GEICO may save you money, but it's a pain dealing with them. If you prefer a more personalized relationship with your insurance agent; or you have more complicated needs whereby that human interface helps, you may find the higher Farmers premiums worthwhile. If so, I can say a great example of such a person-to-person team is the Gena Trust team.

Gena and her staff are excellent! They are one of the best agencies in the state because they…read morereally care about their clients! Looking forward to a long term relationship with her agency!

For so long this are the only ladies I would trust and recommend when it comes to any type of…read moreinsurance. Juliana, Patricia and Ruth were always the ladies who helped me with everything I needed. They were always great and found me the best prices, I even got my whole family switching their insurance with them as well. Some of the stuff they offer: Auto Insurance Home Insurance Commercial Insurance Health Insurance Life Insurance Dental-Vision Insurance Unfortunately, when we bought a house we decided to switch to Travelers, who had a better deal at the moment if we combined Home Insurance, and auto insurance together. I would totally recommend them tho, they are also bilingual for my hispanic family out there, I know the struggle is real sometimes! ESPAÑOL Durante mucho tiempo, estas son las únicas chicas en las que confiaría y recomendaría cuando se trata de cualquier tipo de seguro. Juliana, Patricia y Ruth siempre fueron las chicas que me ayudaron con todo lo que necesitaba. Siempre fueron geniales y me encontraron los mejores precios, incluso conseguí que toda mi familia cambiara su seguro con ellos también. Algunas de las cosas que ofrecen: Seguro de auto Seguro de hogar Seguro comercial Seguro de salud Seguro de vida Seguro de visión dental Desafortunadamente, cuando compramos una casa, decidimos cambiarnos a Travelers, que en ese momento tenían una mejor oferta si combinamos el Seguro del hogar y el seguro del automóvil. Los recomendaría totalmente, también son bilingües para mi familia hispana

Top Insurance es una agencia muy dedicada, su servicio al cliente es una de las más cálidas que eh…read morerecibido desde que obtuve seguro. Son una compañía que atiende a toda la comunidad mostrando igualdad y calidad. Sus representes Juliana, Ruth, Patricia, Fabiana y Stephania son súper dedicadas y son muy amables. Yo recomiendo totalmente a todos ustedes que buscan obtener aseguranza, y buenos precios que llamen para una cotización completamente gratis y sin compromiso! Top Insurance is a very dedicated agency, its customer service is one of the warmest that I have received since I got insurance. They are a company that serves the entire community showing equality and quality. Its representatives Juliana, Ruth, Patricia, Fabiana and Stephania are super dedicated and very friendly. I totally recommend all of you who are looking for insurance, and good prices to call for a completely free quote without obligation!